Business Details
About
Lawn Mower Repair Service
Stephens Repair Shop has been proudly selling and servicing residential and commercial lawn care equipment for clients in Loganville, Snellville, Monroe and surrounding areas since 1973.
Location
Hours
Reviews
3.8
221 reviews
5 stars
134
4 stars
22
3 stars
4
2 stars
11
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rudeness and lack of follow-up on repairs.
Repair Quality
There are mixed reviews on repair quality, with some customers expressing satisfaction while others reported issues with equipment returned in worse condition.
Knowledgeable Staff
Several reviews highlighted the staff's knowledge and helpfulness, particularly in sales and parts availability.
Long Wait Times
Customers noted long wait times for repairs and parts, with some expressing frustration over delays.
Loyalty and Trust
Long-time customers expressed disappointment over recent experiences, indicating a decline in service quality compared to previous years.
- SASir AnTuanDec 20, 20255.0I had a good experience from start to finish. Reasonably priced for service on a mower. Will continue to do business.
- SSSabinus SmithDec 11, 20255.0The staff is very knowledgeable and friendly
- SWSteve WatsonNov 22, 20255.0Friendly folks and they have what you need when you need it.
- AAali arandiaOct 23, 20251.0‼️‼️ACE HARDEARE NOW SELLS STIHL EQUIPMENT‼️ Took a stihl blower 800 to stephens still under warranty, did not want to mess with it my self to not void warranty, was told it was not running right due to carbon biuld up on muffler, was quoted $150 to clean up and do a tune up, declined service, got home removed muffler tried to start it and nothing, check valves and realised they loosen the nuts so much there was not way the blower will ever start, why would you mess with it just because i declined your service? No gasten su dinero en este lugar, como no quise que le hicieran el servicio le metieron mano a una blower para descomponerla mas, cuando la lleve prendia pero sonava raro, ahora ni prende To your reply🤣🤣🤣🤣🤡🤡🤡🤡 So you loosen valve nuts to force ypur repair? 🤣🤣🤣
- LCLeras Cakes & CateringSep 2, 20255.0Ray solved my weed eater problem 👍🏻 great customer service A+
Frequently Asked Questions About Stephens Repair Shop
What services does Stephens Repair Shop provide?
Stephens Repair Shop sells and services residential and commercial lawn care equipment.
Where is Stephens Repair Shop located?
Stephens Repair Shop is located at 539 Athens Highway, Loganville, GA 30052, USA.
What are the operating hours of Stephens Repair Shop?
The shop is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sunday.
Since when has Stephens Repair Shop been in business?
Stephens Repair Shop has been serving customers since 1973.
How can I contact Stephens Repair Shop?
You can call them at +1 770-466-1150 or email at chrlawn@aol.com.
Is there an online way to reach Stephens Repair Shop?
Yes, you can contact them through their website at http://www.screpairshopinc.com or via their contact page https://www.screpairshopinc.com/contactus.
What types of lawn care equipment does Stephens Repair Shop specialise in?
They specialise in residential and commercial lawn care equipment repairs and sales.
Are there any sports facilities near Stephens Repair Shop?
Yes, nearby you can find the Georgia Select Indoor Practice Facility and TOCA Soccer Center, which are great for soccer enthusiasts and could be visited before or after your repair shop visit.
What dining options are available near Stephens Repair Shop?
Nearby dining options include El Ranchero Mexican Grill & Bar, Red Crawfish Loganville, and Biba's Italian Restaurant, offering a variety of cuisines to enjoy around your visit.
Are there entertainment venues close to Stephens Repair Shop?
Yes, the Loganville Entertainment bowling alley and Stars and Strikes Family Entertainment Center arcade are nearby places where you can have fun before or after your appointment.