Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Loganville, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,472 reviews
5 stars
796
4 stars
316
3 stars
99
2 stars
61
1 star
200
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported poor service, unhelpful staff, and long wait times.
Product Availability
Customers frequently experienced issues with product availability, including discrepancies between online stock and in-store inventory.
Delivery Issues
Numerous complaints were made regarding delivery delays and poor communication about delivery schedules, leading to customer frustration.
Store Cleanliness
The store is generally noted for being clean and well-maintained, contributing positively to the shopping experience.
Employee Attitude
While some employees were described as friendly and helpful, others were reported to have rude or dismissive attitudes, impacting overall customer satisfaction.
- GBGregory Butts4 days ago2.0I went to buy a toilet water line the time was around 100pm I went to customer service desk to ask if any available store agents to help I was given direction to to a particular isle to wait for a store agent after about 25 minutes still no one showed so I began to walk back to customer service maybe they forgot about me but I then noticed a number of store agents appearing to hid in plain site so I departed to give home depot a chance.
- MMMarcia MckenzieNov 9, 20255.0Siriva and Pierre were super amazing. I felt so bad for running them in circles but they were determined. Great service. I will return.
- APAllen Aaron PearsallNov 9, 20255.0Lakesha the assistant was very helpful and courteous
- BBBlonderageOct 31, 20255.0After trying to order from the Lowe's app seventeen (17) yes, seventeen times, sign in , go to cart, pay, then redirects back to signing in again, verification by email, text, passkey, repetitive, and a waste of time. I eventually called Loganville store, and spoke with employee Isaac, who was very helpful, patient and assisted me with making my purchases. Thank you Isaac.
- NDNathan DejeanOct 28, 20255.0Lakesha. Is an amazing very friendly
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Loganville, GA?
You can find appliances, paint, patio furniture, home décor, tools, flooring, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's.
What are the store hours for Lowe's Home Improvement in Loganville, GA?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates are also sent when your order status changes.
What payment options are accepted at Lowe's Home Improvement in Loganville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Can I return or exchange items purchased at Lowe's?
Yes, most items can be returned within 90 days with proof of purchase. Returns from Lowes.com can be initiated online before shipping items back.
Are installation services available at Lowe's for purchased products?
Yes, Lowe's offers installation services for appliances, cabinets, flooring, lighting, HVAC, roofing, and many other home improvement needs.
Which nearby places can I visit before or after shopping at Lowe's in Loganville?
Nearby places include Five Guys for a quick meal, TJ Maxx for clothing and home goods, and PetSmart if you need pet supplies or services.
Are there nearby locations where I can get propane exchange while shopping at Lowe's?
Yes, Blue Rhino Propane Exchange is nearby for convenient propane tank exchanges during your visit to Lowe's.
Where can I find key and locksmith services near Lowe's Home Improvement in Loganville?
Minute Key and minuteKEY are nearby for key copying and locksmith services, which might be helpful if you need them while shopping at Lowe's.