Brand Certified
Lowe's Home Improvement
4.0(1621 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
4022 Atlanta Highway, Loganville, GA
30052, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(770) 570-1140
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/GA-Loganville/2969
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Loganville, GA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
1,621 reviews
5 stars
877
4 stars
329
3 stars
112
2 stars
72
1 star
231
What are people saying?
AI-generated from recent customer reviews
Customer Service Issues
Numerous reviews highlighted poor customer service, including unhelpful staff, long wait times, and rude interactions.
Delivery Problems
Many customers reported significant issues with delivery services, including delays, lack of communication, and damaged items.
Helpful Employees
Despite the negative feedback, several customers praised specific employees for their helpfulness and professionalism.
Inventory Management
Customers expressed frustration with inventory discrepancies, including items marked as in stock that were not available.
Store Environment
Some reviews noted the store's cleanliness and organization, while others mentioned issues with employee availability and assistance.
- TOToheeb Owolabi6 days ago2.0Extremely disappointed with the order-for-pickup system at this location. I’ve had several items either canceled or completely 'lost' in the system after being notified they were ready. It’s resulted in multiple wasted trips where I’ve left empty-handed. Their inventory management needs a serious overhaul.
- GCGwinnett Gymnastics CenterFeb 20, 20261.0I had a Dishwasher installed in our new Kitchen after looking closely it was damaged at the bottom on both sides. This was Thursday a wee and a day ago. When I called I was told I would have the other dishwasher picked up and installed by today Friday February 20th. Not only did they not call they make you feel that you did something wrong and what do you mean have a dishwasher installed after it was damaged a week Ago. The advertised buy your appliance one day and have it installed the next. It seems all these companies have people working for them lacking one brick having a full Load
- ABA BalmerFeb 15, 20261.0This Lowe’s does not take Pro Desk Sales orders via phone on Sundays Back to Home Depot
- SKSharlene KinscyFeb 14, 20261.0My experience was very disappointing. I'm in the process of hiring a lawyer through my pre- paid legal shield due to a contract dispute. Lowes employee at the Loganville Store 2969 refused to do the right thing. I will also be reporting them to the Better Business Bureau.
- SCS ContiFeb 2, 20261.0I had reached out to Lowe’s multiple times to get in touch about a rental that the battery kept dying with no response so my only course now is to let everyone know about a horrible service that was provided. We rented a van that kept dying on us left us stranded in the rain. We had to call our own personal road side assistance to get us jump us to get to a safe location. Thinking this was a one time thing we thought it would be safe to continue but then it died shortly after again. When we notified them of the issue they told us it never happened before and we need to bring them the keys as if we had a way to get to the location with a dead car we which was not possible. So we had to find a way to get jumped again, Especially at the fact we had a load we could not unload since could not make it home. Then when we tried to talk to the representative after calling multiple times They put their mechanic on the phone that got really nasty I could not believe it. When we asked to speak to the manager they refused and said bring us the van. Then they finally told us they have their own tow company the whole time that could’ve saved us this whole inconvenience. I am still so upset about it because I really wanted to resolve it with the company but they would not call back. I even called the corporate number with no avail they just said their gym will be provided the info and still no call back. Months later. I will not let this injustice go and happen to anyone else so please be aware and do your due diligence with this location because the way they mishandled and charged This was the worst experience I ever had and thank God Home depot is nearby as this was my first and last rental with Lowe’s. I used home depots rental and trust me night and day compared to this experience. Never again!!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Loganville, GA?
You can find appliances, paint, patio furniture, home décor, tools, flooring, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's.
What are the store hours for Lowe's Home Improvement in Loganville, GA?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates are also sent when your order status changes.
What payment options are accepted at Lowe's Home Improvement in Loganville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Can I return or exchange items purchased at Lowe's?
Yes, most items can be returned within 90 days with proof of purchase. Returns from Lowes.com can be initiated online before shipping items back.
Are installation services available at Lowe's for purchased products?
Yes, Lowe's offers installation services for appliances, cabinets, flooring, lighting, HVAC, roofing, and many other home improvement needs.
Which nearby places can I visit before or after shopping at Lowe's in Loganville?
Nearby places include Five Guys for a quick meal, TJ Maxx for clothing and home goods, and PetSmart if you need pet supplies or services.
Are there nearby locations where I can get propane exchange while shopping at Lowe's?
Yes, Blue Rhino Propane Exchange is nearby for convenient propane tank exchanges during your visit to Lowe's.
Where can I find key and locksmith services near Lowe's Home Improvement in Loganville?
Minute Key and minuteKEY are nearby for key copying and locksmith services, which might be helpful if you need them while shopping at Lowe's.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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