Lowe’s in Loganville, GA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being unresponsive or rude.
Product Availability
Customers reported issues with product availability and inaccurate stock information, leading to frustration.
Store Cleanliness
The store was generally noted as clean and well-organized, contributing positively to the shopping experience.
Delivery Issues
Numerous complaints about delivery delays and poor communication regarding orders, leading to customer dissatisfaction.
Positive Experiences
Several customers highlighted positive interactions with specific employees, indicating that good service is possible at this location.
MA
mighty Mike's adventures
1 day ago
5.0
Miss Erica one of the best lady at Lowe's she is always smiling anytime I go there she's very professional and always ask if we need some help thank you Miss Erica you're the best
CY
Christopher Young
Jan 3, 2026
5.0
Looking for non carpet flooring and stopped by Lowe’s in Loganville for ideas. Mandy was team member in the department and she was GREAT. Was knowledgeable and VERY personable. She took the time to answer my questions and gave insight for the various brands available. A perfect example for what customer service should be about.
NT
norman tapper
Jan 1, 2026
5.0
Excellent service
LW
leroy wilson
Dec 25, 2025
2.0
The young man that works in that department (ceiling fan) act like he didn't want to be there he continued walking around the area. I'm looking all over for a product and see me trying to find the ceiling fan,not once he offered help on Monday December 22.If Lowes asked me to describe him i would.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Loganville, GA?
You can find appliances, paint, patio furniture, home décor, tools, flooring, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's.
What are the store hours for Lowe's Home Improvement in Loganville, GA?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates are also sent when your order status changes.
What payment options are accepted at Lowe's Home Improvement in Loganville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Can I return or exchange items purchased at Lowe's?
Yes, most items can be returned within 90 days with proof of purchase. Returns from Lowes.com can be initiated online before shipping items back.
Are installation services available at Lowe's for purchased products?
Yes, Lowe's offers installation services for appliances, cabinets, flooring, lighting, HVAC, roofing, and many other home improvement needs.
Which nearby places can I visit before or after shopping at Lowe's in Loganville?
Nearby places include Five Guys for a quick meal, TJ Maxx for clothing and home goods, and PetSmart if you need pet supplies or services.
Are there nearby locations where I can get propane exchange while shopping at Lowe's?
Yes, Blue Rhino Propane Exchange is nearby for convenient propane tank exchanges during your visit to Lowe's.
Where can I find key and locksmith services near Lowe's Home Improvement in Loganville?
Minute Key and minuteKEY are nearby for key copying and locksmith services, which might be helpful if you need them while shopping at Lowe's.