Extra Space Storage

4.9
284 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 469 Athens Hwy in Loganville, GA today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, multiple entrance/exit gates, parking spaces, elevator access, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
469 Athens Hwy, Loganville, GA
30052, United States

Hours

Reviews

4.9
284 reviews
5 stars
274
4 stars
2
3 stars
1
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Michelle and Asia received numerous praises for their exceptional customer service, making the rental process smooth and stress-free.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Staff Professionalism

Customers highlighted the professionalism and friendliness of the staff, particularly Michelle, who is noted for her helpfulness and positive attitude.

Value for Money

While many customers appreciated the reasonable prices, some expressed concerns about rising rental costs.

Facility Features

The storage facility is recognized for its convenient access, climate control, and additional amenities like moving carts and a clean restroom.
  • JG
    Joey Gwalla
    4 days ago
    1.0
    I recently had a disappointing experience with this storage facility. I originally signed a contract for $29/month, and within a year my rate was raised multiple times—first to $47, then to $83 without any clear explanation. When I contacted the office about the increases, I was met with an unprofessional and agitated tone from Michelle Jeffery, the property manager. I expect transparency and respect when I’m a paying customer. Unfortunately, that wasn’t my experience here. I have since scheduled my move-out and will be taking my business elsewhere.
  • JH
    Joseph Hall
    Nov 13, 2025
    5.0
    Ace was helpful the moment I walked in and help me save money switching storage units AND she got a bigger space than my old spot
  • MG
    Michelle Guthrie
    Nov 7, 2025
    5.0
    The property is clean and when ever you need a manager they are always there for you they will also explain in detail what is going on your account so that you are aware of everything
  • JA
    Justin Austin
    Nov 7, 2025
    5.0
    Thank you Michelle for all of your hard work and dedication in helping assisting my sister and I with our storage needs .
  • JJ
    Jacqueline Jackson
    Oct 17, 2025
    5.0
    I can't say enough great things about my experience with Michelle at Extra Space Storage in Loganville. From the moment I walked in, she was warm, welcoming, and incredibly helpful. Michelle made the entire rental process smooth and stress-free, answering all of my questions with patience and professionalism. She went above and beyond to ensure I had the right unit for my needs, and I truly appreciated how detail-oriented and organized she was. The facility itself is clean, well-maintained, and secure but it's Michelle's outstanding customer service that really sets this location apart. If you're looking for storage in the Loganville area, I highly recommend this location and be sure to ask for Michelle. She's a true asset to the company and makes the whole experience exceptional!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.