Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a large selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.
The young lady working at the Locust Grove on 4/29 GA facility was EXCELLENT!!!
HER CUSTOMER SERVICE WAS 1000%
AA
Aimee
Apr 24, 2026
5.0
This is my first experience having a storage unit and Zayla has been the best communicator. I’m actually always happy when she answers the phone. She’s always positive and uplifting! If you’ve been hesitant don’t be this is a great place. All you have to do is communicate and they’ll work with you. When you call ask for Zayla!🙂
TL
Talaysiah Lay
Apr 18, 2026
5.0
If I could do 10 stars I WOULD!! The Store Manager Zayla Coaxum made this an experience to remember with her excellent customer service! She answered every question I had, helped me with everything I needed and more! I’m amazed by her positive attitude and how patient she was with me! This manager alone is the reason I will be bringing my business here AND why I will be recommending it to everyone I know! Great Customer Service is SO HARD TO FIND! So when we do, we appreciate it to the fullest and I prefer to go where I know i’ll be respected and treated kindly then somewhere where the workers don’t want to work and act disgustingly. YOU WILL NOT FIND THAT HERE! Ms. Zayla Coaxum, you were excellent and I hope she trains all under her and create a crew full of little hers lol!
DT
Drew Ttv
Apr 18, 2026
5.0
Zayla Coaxum provided outstanding customer service from start to finish. She was professional, friendly, and incredibly helpful throughout the entire process. She answered all my questions clearly, made everything easy to understand, and helped me find the perfect storage unit for my needs. Her positive attitude and willingness to go the extra mile really stood out. It’s rare to come across someone who genuinely cares about customers the way she does. Thanks to Zayla, the whole experience was smooth and stress-free. Highly recommend working with her!
PL
precious lay
Apr 4, 2026
5.0
The customer service here is excellent.I really appreciate how helpful Ms COAXUM
Store Manager was in my time of need I enjoyed my experience!
Good customer service is a rare commodity in today's time but today I found it..
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Locust Grove, Blacksville, Heron Bay, and Jenkinsburg.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Bill Gardner Pkwy and N McDonough Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours and gate hours at Extra Space Storage in Locust Grove?
The gate hours at Extra Space Storage are from 6:00 AM to 10:00 PM daily, while the office hours are Monday to Friday from 9:30 AM to 6:00 PM and Saturday from 9:00 AM to 5:30 PM. The office is closed on Sundays and certain holidays.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a wide selection of self storage units including climate-controlled units and indoor storage units with elevator access and covered loading bays.
Does Extra Space Storage provide moving and packing supplies?
Yes, Extra Space Storage sells moving and packing supplies such as boxes both online and at local facilities.
Are there any special discounts available when renting a storage unit?
You can rent online today to get up to 40% off storage at Extra Space Storage.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Where is Extra Space Storage located and what is the nearest intersection?
Extra Space Storage is located at 3040 Bill Gardner Pkwy, Locust Grove, GA 30248, near the intersection of Bill Gardner Pkwy and N McDonough Rd.
Can you recommend nearby places to eat when visiting Extra Space Storage?
Nearby dining options include Guthrie's chicken restaurant, Champs Chicken barbecue restaurant, Burger King fast food restaurant, Dunkin' coffee and bakery, and Mesquite Mexican Grill and Bar.
What financial services and ATMs are near Extra Space Storage?
Customers can find Bitcoin Depot ATMs, Wells Fargo ATM, Western Union money transfer services, and financial advisors such as Edward Jones nearby.
Are there any nearby gas stations or convenience stores for customer convenience?
Yes, Circle K/Chevron, Marathon, and Highway 155 BP gas stations and convenience stores are located near Extra Space Storage, useful for refueling or quick purchases.
Who should I contact if I have questions about my storage unit or need assistance?
You can contact Extra Space Storage by calling +1 678-981-5443 or emailing fac7808@extraspace.com. The on-site resident manager is also available during office hours to assist you.
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