Lowe’s in Lithonia, GA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Feedback on customer service is mixed; while some customers praised helpful and attentive staff, others reported poor service and lack of assistance in various departments.
Store Cleanliness
Many customers appreciated the cleanliness of the store and bathrooms, although there were reports of pest issues in certain areas.
Product Availability
Customers noted a good selection of products, but some expressed frustration over specific items being out of stock or not available.
Checkout Experience
The checkout process received mixed reviews, with some customers experiencing quick service while others faced delays and issues with online order pickups.
KY
Kedir Yebre
6 days ago
5.0
10 Star
AE
Andreux Evans-Martinez
6 days ago
1.0
Attempted to make an appointment for carpet and door installations. They no called and no showed, went up to talk to employees and was told they would work on it and call me back. Never called me back. Talked to AL and Caleb both never called me back. Will not do business with Lowe’s again.
HW
Herbert Willingham
Jan 5, 2026
4.0
A place where you will find just about anything you might need for home improvement items. I was there because I had a malfunctioning toilet bowl 🚽. So if you are like me a DIY-fer, you can solve just about any problem you might encounter. Plus you can ask some not all of the knowledgeable employees questions about the projects you are working on.
SS
Stephen Smoot
Dec 11, 2025
5.0
Absolute positive experience. Had to match some wall paint .Helpful, courteous & professional. Got my paint .highly recommended.
MG
Melissa Green
Dec 1, 2025
5.0
Had the opportunity to visit this Lithonia Lowe's twice in one day for lunch delivery. The staff & management was amazing.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Lithonia, GA offer?
Lowe's Home Improvement offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, kitchen items, lawn equipment, lighting, lumber, paint, patio furniture, plumbing, tools, and windows & doors.
What are the operating hours of Lowe's Home Improvement in Lithonia?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday. Holiday hours vary; for example, the store is closed on November 27, 2025, and December 25, 2025.
Does Lowe's in Lithonia offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates will be sent if the status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there installation services available at Lowe's Lithonia store?
Yes, Lowe's offers a variety of installation services including appliances, flooring, blinds, cabinets, countertops, doors, garage doors, HVAC, lighting, roofing, siding, and more.
Are there any nearby places to eat around Lowe's Home Improvement in Lithonia?
Yes, nearby dining options include Pardon My Cheesesteak, The Juicy Crab Stonecrest (seafood and Cajun cuisine), A-Town Wings, IHOP (breakfast and brunch), Long John Silver’s, Taco Bell, American Deli, Smoothie King, and Subway. Customers can enjoy meals before or after shopping at Lowe's.
What financial and legal services are located near Lowe's Lithonia?
Nearby you will find The SJK Law Firm (legal services), Liberty Tax, Phillips & Assoc (financial services), Bank of America ATM, Western Union (money transfer), Velox Insurance, and NTRC (financial services and train station). These can assist customers with various financial or legal needs during their visit.
Are there any health, wellness, or beauty services near Lowe's?
Yes, nearby wellness options include Panola Family Dental, Stewart Family Dentistry, Lambert Chiropractic & Wellness Center, Pain Free Atlanta chiropractor, I Love Massage (massage therapy), I-Too Salon & Spa, Matou Hair Braiding, Georgia Girl Nails, and Lovely Nails. These places offer convenient health and beauty services to complement a visit to Lowe's.
How can I find Lowe's coupons and discounts?
You can find Lowe's coupons and savings through their official app, available on the Apple App Store and Google Play, or by visiting their savings page at https://www.lowes.com/l/savings.