Extra Space Storage

4.9
1863 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2329 Panola Rd in Lithonia, GA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2329 Panola Rd, Lithonia, GA
30058, United States

Hours

Reviews

4.9
1,863 reviews
5 stars
1,748
4 stars
68
3 stars
16
2 stars
11
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their professionalism, helpfulness, and friendly demeanor, with specific mentions of employees like Wayne, Carl, and Don.

Efficiency

Many reviews highlighted the smooth and fast process of renting storage units, with quick assistance and minimal wait times.

Facility Quality

The storage facility was frequently described as clean, well-maintained, and equipped with modern technology.

Pricing Transparency

Customers appreciated clear explanations of pricing and options, with some noting that staff helped them find the best deals.

Mixed Experiences

While most feedback was positive, there were a few negative comments regarding specific staff interactions and issues with unit management.
  • KA
    Kam Alexander
    2 days ago
    4.0
    The on-site staff (Carl & Sherwain) and Liz (with NSA department) made sense of a whole kerfuffle and pacified a whole bunch of problems in a matter of a few hours. It was a hot mess to start, but they cooled it out very professionally. Glad to be storing at this location.
  • II
    Ivana
    6 days ago
    5.0
    highly recommend . Great customer service ..
  • NC
    Nancy Cook
    Nov 12, 2025
    5.0
    Carl was very polite and very assistance to all my needs very professional
  • TI
    Tyree FlyTy Ingram
    Nov 9, 2025
    5.0
    Great Customer Service
  • JN
    John Nawara
    Nov 1, 2025
    5.0
    Very smooth and fast process with this facility

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.