Extra Space Storage

4.9
588 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 875 Marathon Pkwy in Lawrenceville, GA today! Our large selection of storage units, climate controlled units, alarmed units, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, parking spaces, elevator access, drive up climate controlled units, meeting room available, office space available, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
875 Marathon Pkwy, Lawrenceville, GA
30046, United States

Hours

Reviews

4.9
588 reviews
5 stars
551
4 stars
24
3 stars
4
2 stars
3
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Rayda received numerous accolades for her exceptional customer service, being described as helpful, friendly, and professional.

Cleanliness

The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Pricing Issues

Several customers expressed dissatisfaction with sudden price increases and promotional rates that were not honored for existing customers.

Staff Professionalism

While most staff members, especially Rayda, were praised for their professionalism, there were isolated complaints about management behavior.

Overall Experience

Many customers reported a positive overall experience, highlighting the welcoming atmosphere and effective assistance provided by the staff.
  • GB
    Gary Bruce
    Nov 14, 2025
    5.0
    Rayda is a very kind & helpful manager. I truly recommend this place!!
  • AH
    A H
    Nov 6, 2025
    5.0
    Jonnell is amazing and so knowledgable. Friendly and welcoming.
  • RL
    Ricky Lowe
    Nov 3, 2025
    5.0
    Rayda is the best. She was so very pleasant and helpful.
  • LD
    Lawrenceville Dad
    Oct 20, 2025
    2.0
    The storage units themselves are fine and the building is relatively well maintained. However, if you sign up for a promotional rate you better prepay that amount for the number of months you need it - or they will more than double your rates within a year. Ours went from $95/month to $235 a month. However, on their website they were still offering the promotional rate to new customers. They are counting on the fact that most people will put it on autopay and not pay attention to how much they are being billed. And as a current customer, they will not give you the promotional rate. However, you can sign up for a new unit for that rate and move. But they know that most people won't go to that effort. It's a lousy way of doing business - and too bad - because otherwise the storage units are pretty good and the building is clean.
  • SR
    Sabrina Riley
    Oct 11, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Extra Space Storage – Sugarloaf, Gwinnett | Site Manager: Rayda From start to finish, my experience with Rayda was absolutely amazing! She was professional, personable, and a true wealth of information. From the moment I walked in, she made me feel welcome — I came in as a stranger and left feeling like I had made a friend. The facility itself was spotless — inside and out. The units she showed me were immaculate, and even the exterior was clean and inviting. Rayda’s patience and attention to detail stood out. She didn’t just rush into prices or promotions; instead, she took the time to truly understand my needs and offered the best solution based on that. If I could give her a raise myself, I absolutely would! She’s a true asset to Extra Space Storage, and I hope her leadership team knows just how amazing she is. I’m sure I’m not the only one who feels this way — thank you, Rayda, for making this such a great experience!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.