Business Details
About
Lawn Equipment StoreIrrigation Equipment Supplier
SiteOne Landscape Supply is the largest and only national wholesale distributor of landscape supplies in the United States and has a growing presence in Canada. Our customers are primarily residential and commercial landscape professionals who specialize in the design, installation and maintenance of lawns, gardens, golf courses and other outdoor spaces. Through our network of over 650 branches across 48 states and five provinces, we offer a comprehensive selection of over 90,000 products.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.5
203 reviews
5 stars
154
4 stars
23
3 stars
9
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff members like David, Shane, and Megann, there were significant complaints about the rudeness and dismissive attitudes of some office staff, particularly towards new customers.
Product Availability
Customers frequently noted that SiteOne has a wide selection of landscaping materials and often found what they needed, although there were instances of inventory discrepancies leading to frustration.
Delivery Issues
Several reviews highlighted problems with delivery, including delays and poor communication regarding order status, which negatively impacted customer experiences.
Overall Experience
Despite some negative feedback, many customers expressed satisfaction with their overall experience, citing quality materials and a well-organized store.
- DDDNOJan 4, 20261.0Trying to get prices for landscaping rock. But I have to set up an account to access prices. Guess I’ll spend my money elsewhere
- VJvicente jDec 1, 20255.0Me atendieron muy bien.
- HSHS Construction SystemsNov 5, 20255.0Ian is always so good to us! 10/10 Would recommend him
- ESEthan StolzOct 24, 20255.0My name is Ethan, owner of Sunshine Dreamscapes & Restorations LLC. I have been using this store location for the past 4-5 years. And every time I am there I receive the best service. In particular, David, who works as a forklift operator, always ensures my orders are ready and staged for pick up. He always has a good attitude and I have never seen him without a smile on his face. He greets every customer like they have been friends for years. The yard would not be the same without David!
- BLBen LOct 6, 20255.0My wife and I love coming to Siteone for all our landscaping needs. We always find what we need. But we have received great help from the staff. Eddie at the Kennesaw location is awesome! He went above and beyond helping me find the right stone for our flower beds.
Frequently Asked Questions About SiteOne Stone Center
How do I create an online account?
To create an online account, complete the Request an Account form in the top right corner of the screen. You'll need your SiteOne customer number. If you are not currently a SiteOne customer and would like to become one, please contact us by calling 1-800-SITEONE (1-800-748-3663).
Are all of your products available online?
Yes, the majority of our products are online. If you are looking for an item and cannot find it, you can add a note on your order when you check out or contact us.
What do I do if I cannot find what I'm looking for?
Please contact your local branch. If you are placing an order with other items, you can include a message to the branch with your order.
How do I place an order?
To place an order online, log-in, confirm your selected branch, and then add products to your cart. Once you have added items to your cart, then move to checkout. You may place an order for pickup or delivery.
I placed an order and would like to know the status.
You can see order status on the Open Orders and the Order History pages in the Account Dashboard. This will include all orders, not just those placed online. For more details on a pending order, please contact your selected branch.
How does the Buy Online, Pick Up in Branch process work?
When ordering online, select a SiteOne branch location for Pick Up. You’ll get an Order Confirmation email acknowledging receipt of your order, and an Order Ready notification when your order is ready to be picked up.
Is local delivery available when I buy online?
SiteOne offers local delivery on most orders within 60 miles of the branch. A delivery charge may apply
What if I need to return an item that I ordered?
To return any items, bring your order receipt with you to the SiteOne branch location where you picked up your order. Please refer to SiteOne’s current https://www.siteone.com/returns for details.
What do I need to bring with me to pick up my order?
For pick up, please bring a government-issued photo ID and your order number or the Order Ready notification email.
Once my order is ready, how long will it be available for pick up?
Your order will remain available for a maximum of seven days from the first time you receive an Order Ready notification email. Orders not claimed after seven days may be subject to cancellation.
How will I know my order is ready for pick up?
When your order is ready for pick up, you will receive an Order Ready notification email, which will include instructions for picking up your order.
How do I create an online account at SiteOne Stone Center?
Complete the Request an Account form at the top right corner of the screen using your SiteOne customer number. If you're not yet a customer, call 1-800-SITEONE (1-800-748-3663) to become one.
Are all SiteOne Stone Center's products available online?
Yes, most products are available online. If you can't find an item, you can add a note during checkout or contact the branch for help.
How do I place an order online with SiteOne Stone Center?
Log in, confirm your selected branch, add products to your cart, then proceed to checkout. You can choose pickup or delivery options.
Does SiteOne Stone Center offer local delivery?
Yes, local delivery is available on most orders within 60 miles of the branch, though a delivery charge may apply.
What should I bring when picking up my order from SiteOne Stone Center?
Bring a government-issued photo ID and your order number or the Order Ready notification email.
How long is my order held for pickup at SiteOne Stone Center?
Orders remain available for up to seven days from the first Order Ready notification. Unclaimed orders may be canceled after this period.
What are the operating hours of SiteOne Stone Center in Kennesaw, GA?
SiteOne Stone Center is open Monday to Friday from 7:30 AM to 4:30 PM, Saturday from 7:30 AM to 12:00 PM, and closed on Sundays and designated holidays such as December 24 and 25.
What nearby automotive repair services are close to SiteOne Stone Center?
Nearby automotive repair options include Rapid Rotation Kennesaw, SKAuto Body Repair, Zimco Full Service Automotive, Dent Repair & Restoration, and Bimmer's Service Center, which customers might visit for vehicle maintenance while shopping or working nearby.
Are there dining options near SiteOne Stone Center in Kennesaw?
Yes, nearby restaurants include Fox and Hound (American cuisine), Huddle House (diner), Red Iguana Cantina (Mexican cuisine), Jim Pa’s Restaurant Catfish And Chicken, Jimpa’s by Catfish Jim, 41 Cork And Tap (bar), Cafe Zodiac Bar & Grill (cocktail bar), and Elevation Chophouse (seafood and steakhouse). These provide convenient dining before or after your visit.
What other building supply stores are near SiteOne Stone Center?
Nearby building supply stores include Beacon Building Products, QXO, and Roofing Supply of Atlanta, which might be useful for complementary building and landscaping needs.