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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Kennesaw, GA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,581 reviews
5 stars
911
4 stars
349
3 stars
129
2 stars
52
1 star
140
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees are praised for their helpfulness, while others are criticized for being rude or unresponsive.
Staff Knowledge
Several customers noted that while some staff members are knowledgeable and helpful, others lack product knowledge and are unable to assist effectively.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Delivery Issues
Numerous complaints about delivery and installation services, including missed appointments and poor communication.
Product Availability
Customers expressed frustration with product availability and stock levels, indicating that the store often does not have what they need.
- NPNatalie Pruitt4 days ago4.0Nice selection of tool boxes
- AHAdel HuntDec 31, 20251.0Lumber saw is out of order. Called ahead to check since another Lowe's didn't have a working saw and was told this location's saw was working. If equipment isn't kept functional, please at least keep all staff informed.
- WDWendy DavisDec 26, 20255.0My husband is a contractor so he frequents this location often. Tonight we are working on a home improvement project for ourselves and we came to get a large amount of lumber, amongst other things. We needed help which required a forklift. Drew came down the aisle just as I was about to go look for someone. I asked if he could help and he said absolutely. He quickly found someone to spot him while he used the forklift and helped my husband load all the lumber. He had such a great attitude which you don’t typically see much of anymore. At checkout, the clerk asked if we needed help loading and my husband said if someone was available that would be great. We didn’t even make it to our truck before Drew was right behind us ready to help again. He’s very young and has such a great work ethic. Definitely keep him around!
- KDKathryn DavisDec 21, 20255.0I went to get paint sample. Not one container matched the cards I gave the man.
- CBCourtney BrownDec 4, 20254.0Can we normalize leaving ppl with children alone?? I got chased down in this Lowe’s with my toddler while simply just wanting to grab a few paint swatches. I got cornered up and asked if I was a home owner, in which I said my husband is (whom was not even there) then I I get questioned about my gutters. Told the lady we just got new ones. At this point my toddler is tired of standing there and is ready to get moving and starting to act up. She ignored the social que and then proceeds to ask me about gutter guards. I tell her YES we have those too. Finally me and my impatient toddler can go on about our business. But I mean cmon….. can we make it a common sense thing to not BURDEN ppl who are coming in with children PLEASE???!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Kennesaw?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing, storage solutions, tools, washers & dryers, and more.
What are the operating hours for Lowe's Home Improvement in Kennesaw, GA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, so please check ahead for specific dates.
Does Lowe's in Kennesaw, GA offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates will also notify you if your order status changes.
What should I do if I need to return or exchange an item bought at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return online via your Order History. In-store returns require proof of purchase at the customer service desk.
Can I place an order with a tax-exempt account at Lowe's Kennesaw?
Yes. You can apply for a tax-exempt account by visiting the customer service desk in the store.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What nearby places can help me with key and locksmith services?
Near Lowe's Home Improvement, you can find minuteKEY and Minute Key, both offering key and locksmith services, convenient for getting keys made or replaced during your visit to Lowe's.
Are there other home improvement or hardware stores close to Lowe's Kennesaw?
Yes, Exterior Project Services is nearby and offers contractor, shopping, and hardware store services to complement your home improvement needs.
Which nearby places offer propane exchange services near Lowe's Kennesaw?
Blue Rhino Propane Exchange is nearby and provides propane exchange services, making it easy to refill your propane tank while shopping at Lowe's.