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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 331 Chastain Rd NW in Kennesaw, GA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, drive up climate controlled units, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
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Location
Hours
Reviews
5.0
434 reviews
5 stars
425
4 stars5
3 stars1
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly praising staff members like Nicole, Theresa, and Mallory for their helpfulness and friendliness.
Cleanliness
Customers consistently noted that the facility is clean, well-maintained, and secure, contributing to a positive overall experience.
Staff Professionalism
The staff is frequently described as professional, knowledgeable, and accommodating, enhancing the customer experience.
Positive Experiences
Many customers expressed satisfaction with their overall experience, mentioning smooth processes for both move-in and move-out.
Value for Money
While some reviews mentioned higher prices compared to competitors, many felt the quality of service and facility justified the cost.
- JBJoshua BassNov 3, 20255.0Shout out to Richard for his awesome customer service. He is consistently helpful and personable. He has always been helpful to me and my wife while being at this location and in response has made our experience here worth returning to.
- LJLatoya JacksonOct 29, 20255.0Excellent customer service, and always helpful 🙏🏽 Thanks to Mallory for being understanding and always going beyond measure to help customers as myself. Keep doing what you are doing Mallory, may the Lord bless you abundantly 🙏🏽
- LTL TOct 20, 20255.0Great customer service. Teresa and Nicole are the best!
- PGPeg GrannyOct 18, 20255.0Nicole is an absolute pleasure!! She is a great asset to your company!! Thank you!
- CWChristina WhitenOct 16, 20255.0Came in today almost in a frenzy because I have to be out my other storage by November and Ms. Nicole took great care of me! She eased my nerves and even saved me a few dollars when I was trying to make a not so good decision on unit size. Ms. Nicole is everything and I’m so glad I came in to be greeted and serviced by her! Thank you Ms. Nicole!!!!!! 🙏🏾♥️
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Kennesaw, Acworth, Woodstock, East Cobb, Marietta, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Chastain Rd NW and Phillip Landrum Memorial Highway.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the office hours for Extra Space Storage in Kennesaw, GA?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, and Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays.
What are the gate access hours for this storage facility?
Gate hours are from 6:00 AM to 10:00 PM, seven days a week, allowing you to access your unit during these times.
Does Extra Space Storage offer climate-controlled storage units?
Yes, climate-controlled storage units are available at most Extra Space Storage facilities for those storing temperature-sensitive items.
Can I access drive-up storage units at this location?
Yes, drive-up access is available, making it easier to move large or heavy items in and out of your unit.
What types of payment does Extra Space Storage accept?
Payments are accepted via American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Where is Extra Space Storage located?
It is located at 331 Chastain Rd NW in Kennesaw, Georgia near the intersection of Chastain Rd NW and Phillip Landrum Memorial Highway.
Are there any nearby medical professionals close to Extra Space Storage?
Yes, several doctors and orthopedists are nearby, including Dr. Shay Womack and Resurgens Orthopaedics, should you need any medical services before or after your storage visit.
What nearby transportation options can help me get to Extra Space Storage?
Sad Town USA, a nearby travel and transportation hub, can assist customers with convenient transit options to reach the storage facility.
Are there pest control services near Extra Space Storage?
Yes, services such as Lookout Pest Control and Any Pest, Inc are close by, if you require pest control assistance in the area.
How can local businesses near Extra Space Storage assist customers?
Nearby businesses like Tim Davis - Comparion Insurance Agent and FX Bridge Technologies offer insurance and IT services that may benefit customers managing personal or commercial storage needs.