Business Details
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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3950 Jiles Rd in Kennesaw, GA today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, wide drive isles, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,015 reviews
5 stars
982
4 stars
16
3 stars3
2 stars0
1 star14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Tania and Mallory, received high praise for their helpfulness, professionalism, and ability to accommodate customer needs.
Cleanliness
The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.
Communication
Customers appreciated the clear communication and detailed explanations provided by staff during the rental process.
Pricing Concerns
Some customers expressed dissatisfaction with frequent price increases and late fees, indicating a need for better transparency in pricing.
Overall Experience
Many reviews highlight a positive overall experience, with customers feeling valued and well taken care of by the staff.
- KKK.T KIng2 days ago5.0Thank you extra space for helping me. Really great secure place to rent at… Mrs Mallory helped me with my account and was truly nice.. Truly appreciate you..!!
- JLJoAnn LoVerde-DroppNov 16, 20255.0Mallory did a great job explaining the different rental contracts, and I knew this was the right place. Loved that she was professional and friendly. Very clean facility.
- EMExceptional MoversNov 15, 20255.0Clean facility! Property looks great! Mallory was amazing! Super hands on and helped us right away! Good customer service is hard to come by these days so when you find it you got to appreciate it! Thanks Mallory!
- EJEarl Reagan JrNov 14, 20255.0We had selected too small of a room and Tania was very helpful with getting the right size room for us and correcting our mistake. She also helped us with setting up the APP & finding our way around the building.
- KNKourosh NoorbeheshtOct 30, 20255.0Great service and help with the people that work there Young lady Tania helped me with all my questions
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Kennesaw, Abington Green, Arden Lake, Shiloh West, and Acworth.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Jiles Rd and Baker Rd.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Kennesaw State University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage in Kennesaw, GA?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a variety of storage units including climate-controlled and standard options to suit different needs, including vehicle storage.
How can I determine the right storage unit size for my belongings?
Use the Storage Unit Size Guide available online to estimate how many boxes and items such as furniture and appliances will fit in each unit size.
Does Extra Space Storage provide moving and packing supplies?
Yes, a variety of moving and packing supplies, including boxes, are available for purchase online and at the facility.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there an on-site manager available at Extra Space Storage?
Yes, Extra Space Storage has an on-site resident manager to assist customers during office hours.
What security and accessibility features does Extra Space Storage offer?
The facility offers exceptional security, multiple entrance and exit gates, elevator access, wide drive aisles, ADA compliance, and solar power technology.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website or contact them directly via their main phone number or email.
Are there any nearby urgent care clinics to Extra Space Storage?
Yes, Urgent Team Walk-in Urgent Care and Wellstar Urgent Care are located nearby, convenient for health services before or after your visit.
What nearby dining options are close to Extra Space Storage?
Nearby dining includes McDonald's for fast food, Big Pie In the Sky Pizzeria for Italian, La Bamba Mexican Bar and Grill for Tex-Mex, China Wok for Pan-Asian cuisine, and ice cream shops like Zoyo Neighborhood Yogurt and Jeremiah's Italian Ice.
How can nearby gas stations and car wash services assist customers visiting Extra Space Storage?
Customers can conveniently fuel up at Chevron or Chevron Station Kennesaw and keep their vehicles clean at Four Seasons Car Wash or Tidal Wave Auto Spa when they visit Extra Space Storage.