Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Kathleen, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,097 reviews
5 stars
1,139
4 stars
459
3 stars
155
2 stars
93
1 star
251
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness, others were reported as unresponsive or rude.
Product Availability
Customers frequently noted that the store is well-stocked and usually has what they need.
Checkout Experience
Many customers expressed frustration with the self-checkout system and long wait times at registers, preferring traditional cashier service.
Store Cleanliness
The store is generally described as clean and organized, contributing positively to the shopping experience.
Delivery Issues
Several reviews highlighted problems with delivery services, including delays and poor communication.
- HHHeather Henderson6 days ago2.0Lowes 96 Kathleen Number of times I asked for help. 3 Number of times I received help. 0 Minutes in the dept. 35 Number of employees I saw conversing amongst them selves. 14 Pro... the main item I was looking for was in stock. Con... Never found 2 of my 4 items. I'll drive to Home Depot.
- JYJuan YostlyNov 14, 20255.0The store itself always has what we need for home improvement projects. I have gathered all my supplies over the last three years from this store for home projects. Ive also had appliances delivered from this store and the delivery workers have always been professional and quality service. 💯💯💯
- KRKenneth RowlandNov 1, 20251.0I used the self checkout scanner and was charged for an item I didn't have. Charged me an additional $17. Be very careful with those self checkouts. Probably won't go back to this Lowe's again. Be shopping there since it first opened.
- KFKarlie ForehandOct 31, 20255.0If you are looking for a new washer machine and dryer ask for Julie and if you have to have it delivered ask for Chris he went above and beyond with my delivery today 10/10⭐️.
- ASAlex Holt Sr.Oct 6, 20255.0Shelves are for most stocked and the products are in plain site. The pro know where things are and their helpful when needed to load products.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Kathleen, GA?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Kathleen, GA?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM with special holiday hours.
Does Lowe's Home Improvement in Kathleen offer in-store pickup and delivery services?
Yes, the store offers both in-store pickup and delivery services.
Can I return or exchange items at Lowe's in Kathleen, GA?
Most items can be returned within 90 days. Returns can be started online for Lowes.com purchases or in store with proof of purchase.
How can I check the status of my order from Lowe's Home Improvement?
Check your order status online by entering the order number or logging into your MyLowe’s account.
What payment options are accepted at Lowe's Home Improvement in Kathleen?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What installation services does Lowe's Home Improvement provide?
Lowe's offers installation services for appliances, flooring, cabinetry, HVAC, lighting, roofing, and more.
Is Lowe's Home Improvement in Kathleen, GA participating in any community or educational associations?
Yes, Lowe's supports associations like Lowe's Toolbox for Education, SkillsUSA, Habitat for Humanity, and more.
What nearby places can I visit when shopping at Lowe's in Kathleen, GA?
Nearby you can visit Woodlands Coffee Roasters & Cafe for a coffee break, Black Barley Kitchen & Taphouse for dining, and Houston Lakes Cinemas for movies.
Are there nearby services that complement my visit to Lowe's in Kathleen?
Yes, you can access Blue Rhino Propane Exchange for propane needs and Minute Key for locksmith services near Lowe's.
What dining options are available near Lowe's Home Improvement in Kathleen, GA?
Nearby dining options include Sweet Charlie's ice cream shop, Luis Mexican Food & Grill 2, and Domino's Pizza for quick meals.