Brand Certified
Lowe's Home Improvement
4.0(2262 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1109 Highway 96, Kathleen, GA
31047, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(478) 988-5160
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/GA-Kathleen/2478
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Kathleen, GA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
2,262 reviews
5 stars
1,220
4 stars
474
3 stars
170
2 stars
111
1 star
287
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported poor service, lack of assistance, and unprofessional behavior from staff.
Product Availability
Customers generally found the store well-stocked with a wide selection of products, although some experienced issues locating specific items.
Store Cleanliness
The store is often noted for being clean and organized, contributing positively to the shopping experience.
Checkout Experience
Many customers expressed frustration with the reliance on self-checkout and long wait times at registers, indicating a desire for more staffed checkout options.
- CGCj GrondinFeb 20, 20261.0On 2/18/2026 I received the worst customer service at the return desk. The cashier was rude and and unable to resolve a simple refund. I bought 5 totes and several 2 x 4s on Saturday the 2/14 and came back Sunday and bought 5 more totes at which time the cashier at lumber informed me that I didn’t receive my Lowe’s reward customer discount for Saturdays purchase. So I came back to get my refund on 2/18 at which time the cashier(Katinia) told me that I wasn’t a rewards customer. Nearly an hour later after asking to speak with a manager a younger gentleman came to the service desk and told her how to do the refund. When I got home I checked on my rewards status and have been a rewards customer since 2024. I will be going across town to the other store from now on.
- SRSophia RobertsFeb 11, 20265.0I went to Lowes a month ago to to get an item for a toilet repair. James was amazing in assisting me with locating the item I needed. Thanks James. You Rock!!!
- LCL CFeb 3, 20265.0Excellent!!! Bravo to Rockie !!!! The BEST customer service I have ever had at a Lowes... She helped my husband and I with an appliance purchase...she was so friendly and kind AND knowledgeable...we were in and out in 30 minutes with an appliance carefully loaded in the back of our truck.. Thank you to Nya as well... Thank you ladies!!! Lowes better hang on to you all !
- MSMatthew StrongFeb 1, 20261.0Under-par customer service. Intentional ignorance of customers and an overall lack of capabilities and kindness.
- AQAlberto “Sui Juris” QuintanillaJan 11, 20265.0This is my every day store to shop and today as usual I came to get a straight line and couldn't remember where it was, challenging my memory I walked through all the lines until I found a super professional and representative, her name is Montana( beautiful name), I asked her about the tool and she found it for me in 2 seconds, haha, I know there's a folks like me, so don't waste your time walking, go find Montana and she'll find it for you. Thank you Lowe's 🙏🇺🇸
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Kathleen, GA?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Kathleen, GA?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM with special holiday hours.
Does Lowe's Home Improvement in Kathleen offer in-store pickup and delivery services?
Yes, the store offers both in-store pickup and delivery services.
Can I return or exchange items at Lowe's in Kathleen, GA?
Most items can be returned within 90 days. Returns can be started online for Lowes.com purchases or in store with proof of purchase.
How can I check the status of my order from Lowe's Home Improvement?
Check your order status online by entering the order number or logging into your MyLowe’s account.
What payment options are accepted at Lowe's Home Improvement in Kathleen?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What installation services does Lowe's Home Improvement provide?
Lowe's offers installation services for appliances, flooring, cabinetry, HVAC, lighting, roofing, and more.
Is Lowe's Home Improvement in Kathleen, GA participating in any community or educational associations?
Yes, Lowe's supports associations like Lowe's Toolbox for Education, SkillsUSA, Habitat for Humanity, and more.
What nearby places can I visit when shopping at Lowe's in Kathleen, GA?
Nearby you can visit Woodlands Coffee Roasters & Cafe for a coffee break, Black Barley Kitchen & Taphouse for dining, and Houston Lakes Cinemas for movies.
Are there nearby services that complement my visit to Lowe's in Kathleen?
Yes, you can access Blue Rhino Propane Exchange for propane needs and Minute Key for locksmith services near Lowe's.
What dining options are available near Lowe's Home Improvement in Kathleen, GA?
Nearby dining options include Sweet Charlie's ice cream shop, Luis Mexican Food & Grill 2, and Domino's Pizza for quick meals.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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