Extra Space Storage

4.9
575 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 7700 Jonesboro Rd in Jonesboro, GA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
7700 Jonesboro Rd, Jonesboro, GA
30236, United States

Hours

Reviews

4.9
575 reviews
5 stars
548
4 stars
9
3 stars
4
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Suzette consistently received high praise for her exceptional customer service, being described as friendly, helpful, and accommodating.

Cleanliness

The facility is noted for being clean and well-maintained, contributing to a positive customer experience.

Professionalism

Staff members, particularly Suzette and Donald, are recognized for their professionalism and knowledge, making the rental process smooth and stress-free.

Accessibility

Customers appreciate the easy access to the location and the staff's willingness to assist with specific needs, such as unit placement.

Overall Experience

Many reviews highlight a positive overall experience, with customers feeling valued and well-treated, leading to strong recommendations for the facility.
  • SR
    Sean Richards
    6 days ago
    1.0
    I rented a temp controlled indoor unit and the building had rats. I found a dead rat on my sofa and rat droppings and urine. The insurance process is awful and the adjuster was non-responsive which resulted in the case being closed. All my furniture is destroyed.
  • TK
    Tre Kennedy
    Nov 14, 2025
    5.0
    Donald- I had a wonderful experience with the staff at Extra Space Storage. The employees were professional, friendly, and incredibly helpful throughout the entire process. They answered all my questions, made sure I understood my options, and made the move-in experience smooth and stress-free. Excellent customer service all around — highly recommend!
  • NN
    Najee
    Nov 10, 2025
    5.0
    Suzette is wonderful! Give her a raise she is always so pleasant and helpful when we come and even just following up with us.
  • KT
    Kimberly Thomas
    Nov 8, 2025
    5.0
    They’re always so amazing! The manager Stephanie believe is an absolute joy to talk to and be in connection with and she’s been so understanding
  • SR
    Sunshine Rodriguez
    Oct 26, 2025
    5.0
    Excellent location easily accessible from 138 and Jonesboro road. Management is excellence Suzette ALWAYS very helpful and always responds and professional and accommodating💯the property is extremely clean and well-maintained. I'm very thankful for this location. Thank you so much. UR-0029

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.