Palm Casual was established in 1978 in Orlando, Florida as a small family business, manufacturing outdoor furniture and selling it directly to the public. Today, 46 years later, Palm Casual operates 20 additional factory showrooms throughout FL, GA, and SC. The company philosophy from the beginning was simple: provide our customers with the lowest prices, highest quality, and the best service available in all of the industry by manufacturing, selling, and repairing furniture out of each local factory direct location. Between our free lifetime repair services, our 30 Day Money Back Guarantee trial period, and our low factory direct prices, no one beats Palm Casual in quality or value in patio furniture—period! Buy at the FACTORY and SAVE!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.