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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Hinesville, GA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
735 West Oglethorpe Highway, Hinesville, GA
31313, United States
Hours
Reviews
4.0
2,407 reviews
5 stars
1,259
4 stars
533
3 stars
245
2 stars
106
1 star
264
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being unhelpful, rude, or difficult to find.
Product Availability
Customers frequently noted issues with inventory accuracy and availability, often finding that items were out of stock or not carried.
Positive Staff Experiences
Some employees, like Jennifer, Devyn, and Kenneth, received praise for their helpfulness and knowledge, providing positive shopping experiences.
Checkout Issues
Numerous reviews mentioned frustrations with self-checkout only options and long wait times due to a lack of cashiers.
Delivery Problems
Several customers experienced significant issues with delivery schedules and communication regarding their orders.
- AMAnthony MendozaJan 4, 20261.0Some of the employees actually care about their job but a majority of them do not. Its impossible to get an answer from employees. I dont know if this holiday messed them up, but I placed a picked up order hours ago and its still in the prepare stage. Its one item. The wood selection is abysmal and about impossible to find a straight piece or a dry piece. The website will say they have X amount available but you get there and tmdont have the correct amount. It would be different if it was in Savannah because you could go to home depot and get it but its in Hinesvegas. Its either Lowes or the over priced Ace.
- PPPamelaDec 28, 20251.0If I could give zero stars I would. No one who works at this Lowe’s know anything about their products or even where to locate them. My husband and I came in looking for screw hooks. A woman named Keaton walked by us and my husband said “excuse me mam” but she just ignored and kept walking so he said it again and she turned around with a look on her face and a bad attitude & told us you can try isle 3 then turned around and walked away. I then had to go find two other men who showed me exactly where the hooks were. When we checked out we encountered a girl named Kathlyn and she was just a rude and clueless. I told her we’d like the military discount and showed ID she then proceeded to tell me she can give me the discount without me having an account. I told her that was incorrect as we get the military discount by showing our ID everytime we are here. She told me she couldn’t do it and I told her to call a manager up. The manager told her to get the barcode and she said “that’s all the way at self check out” which was literally directly next to us. She then had to wait for the manager to come up just so he could walk over to the self check out and get the barcode for her. Everyone here just seems so incompetent and rude.
- CFCR FrankDec 19, 20251.0Self checkout lady told me I have to go online just for a military discount. Absolutely ridiculous. I’ll stick to Amazon.
- DDDestineeNov 26, 20251.0Carline is THE WORST ASSOCIATE I HAVE EVER MET. Went to try to use the military discount she said I had to do it online. Spent 10 minutes signing up just for her to say theres only one discount per item. This is mg first time at Lowes and the disrespect and attitude for me seeking help was very unprofessional.
- JRJorge RamirezNov 18, 20255.0Jennifer in paint is amazing!! A year ago I went to have some paint matched. She looked at it thought it might be a little bit light and just added her touch to it and the paint was so perfect. Based off of that, when I finally decided to paint my whole home, I went to her. She matched some Benjamin Moore paint that I had to a T. She explained so much to me about paint that I didn’t know before and even reduced something I liked by 50% and 25%. Those were just samples and she took the time to do that. I appreciate all the help she gave me. I love her attitude and I will tell others about my awesome experience with her. Thank you, Jennifer for helping to make my home look amazing!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Hinesville, GA?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more at Lowe's Home Improvement in Hinesville, GA.
What are the store hours for Lowe's Home Improvement in Hinesville?
Lowe's is open from 6:00 AM to 9:00 PM Monday through Saturday, and 8:00 AM to 8:00 PM on Sunday. Holiday hours vary, with closures on certain dates like November 27 and December 25.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What installation services does Lowe's provide?
Lowe's offers a wide range of installation services including appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, garbage disposals, generators, gutters, flooring, lighting, playsets, water heaters, shower doors, siding, sinks & faucets, smart home devices, tile flooring, toilets, vanities, washers & dryers, water filters, windows, roofing, fence installation and more.
Are there any nearby locksmith services around Lowe's in Hinesville?
Yes, Minute Key and Minute Key are nearby locksmith services close to Lowe's in Hinesville, which can help if you need key duplication or lock services while shopping.
Where can customers grab a meal near Lowe's Home Improvement in Hinesville?
Customers can enjoy meals at nearby restaurants such as Sonic Drive-In, Cook Out, Wendy's, It's Just Wings, Chili's Grill & Bar, and McAlister's Deli, all close to Lowe's in Hinesville.
Are there any automotive services near Lowe's in Hinesville?
Yes, automotive needs can be met nearby at Jiffy Lube for oil changes, Auto Shine Car Wash for auto detailing, Mach 1 Body Shop for repairs, Mavis Tires & Brakes for tire services, and A-1 Auto Rental for car rentals.
How can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return online via your Order History. For in-store returns, bring proof of purchase to the customer service desk; the return barcode on your Order Details page also works.