Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Griffin, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,640 reviews
5 stars
867
4 stars
369
3 stars
140
2 stars
85
1 star
179
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and going above and beyond, others are reported as rude or unresponsive.
Store Condition
The store is generally well-stocked and clean, but some customers noted that it appears worn and could use updates.
Checkout Experience
Many customers expressed frustration with the self-checkout system and the lack of cashiers, leading to longer wait times.
Product Availability
Customers reported discrepancies between online inventory and in-store availability, leading to disappointment.
Employee Engagement
There are concerns about employee engagement, with reports of staff being more focused on personal conversations than assisting customers.
- DSDouglas Stewart5 days ago2.0I hate self checkout stations. I don't work for Lowes, I dont want to, and from the attitude of the staff neither do they.
- DTDaddy ThompsonNov 11, 20255.0Nice store.
- ASAlan SNov 4, 20251.0Bought a storm door in Griffin back in May 2025. Once installed, the fun began. The latch arrived broken so the installer said he would get a new one and set up new installation date. After two months I called Lowes and they had changed contractors but did not notify me. After two more installations dates being cancelled for various reason, I told them to come get their door off my house and I would buy one at Home Depot. Within a week, they installed a new door. Yesterday, I received a Lowes Refund card and thought that was nice of them to give me some money for the 5 months of trouble I had with them. Just got off the phone with Lowes and the card has one cent on it. So Lowes spent money to mail me a company letter and plastic refund card and it is worth 1 cent. So to make me happy, they spent more $$ to send me a letter to show their appreciation for me sticking with the company. Good job Lowes. Just Fyi, I asked Lowes in Griffin multiple times over 5 months to let me speak with the store manager. This request was never satisfied. I am sure that most of the workers at this store do a good job however my dealings were with customer service and contractors hired by Lowes.
- IDIt’sJustTaj Ma dukesOct 21, 20251.0Visited Lowes in Griffin today asked for help to cut wood no one came. Asked another employee and still no one came although he called on radio. Notice all staff in front store talking to each other and laughing having a good time. Very rude and felt unwelcomed at this location. Please Management have staff work the floors to assist. Thanks
- RPRich PowellOct 14, 20255.0This is easily the best lowes in the area. The staff are always super helpful and the store is well stocked. Tyler one of the employees here always goes above and beyond when asked any question. I will keep coming back because of employees like him.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Griffin, GA?
You can find a wide range of products including appliances, bathroom vanities, building supplies, ceiling fans, dishwashers, electrical supplies, faucets, fencing, flooring, garden tools, grills, hand tools, hardware, heating and cooling, home décor, kitchen items, lawn mowers, lighting, lumber, microwaves, mulch and soil, paint, patio furniture, power tools, refrigerators, plumbing supplies, storage and organization, washers and dryers, water heaters, and windows and doors.
What services does Lowe's Home Improvement offer?
Lowe's offers various installation services such as appliances installation, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floor installation, HVAC, laminate flooring, lighting and ceiling fans, playsets, water heaters, shade installation, shed installation, shower doors, shutters, siding, sinks and faucets, smart home products, tile flooring, toilets, vanity, vinyl flooring, washers and dryers, water filters, windows, roofing, fence, and flooring installation.
What are the store hours for Lowe’s Home Improvement in Griffin, GA?
Monday through Saturday, the store is open from 6:00 AM to 9:00 PM. On Sunday, it operates from 8:00 AM to 8:00 PM. Note that holiday hours may vary, with closures on certain holidays like November 27, 2025, and December 25, 2025.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's Home Improvement provides both in-store pickup and delivery services for customer convenience.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts various payment methods including American Express, cash, check, Diners Club, Discover, Mastercard, and Visa credit cards.
Are there any programs or associations that Lowe's Home Improvement supports?
Yes, Lowe's supports several associations including Lowe's Toolbox for Education, SkillsUSA, Lowe's Heroes, Boys & Girls Clubs of America, E2D, Eliminate the Digital Divide, Habitat for Humanity, Keep America Beautiful, and the Lowe’s Foundation.
What steps should I take to return or exchange an item at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your Order History before shipping it back. For in-store returns, bring the item along with proof of purchase to the customer service desk. The return barcode on your Order Details page also works as proof.
Which nearby services might be useful when visiting Lowe's Home Improvement?
Nearby services include minuteKEY for key and locksmith needs, O’Reilly Auto Parts for automotive supplies, and BenchMark Physical Therapy for health and medical therapy. Customers can conveniently address various personal needs before or after shopping at Lowe's.
Are there nearby dining options close to Lowe's in Griffin, GA?
Yes, nearby dining options include Starbucks for coffee, Marco's Pizza for Italian and pizza, Wingstop for chicken wings, and Waffle House for breakfast and brunch. These can be great spots to visit before or after your Lowe's visit.
Where can I access financial services near Lowe’s Home Improvement?
Financial services nearby include Wells Fargo ATM, LibertyX Bitcoin ATM, The Exchange Network ATM, Western Union for money transfer services, and Coinme for cryptocurrency-related services, providing convenient access to banking and financial transactions.