Brand Certified
Lowe's Home Improvement
4.0(1772 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1520 Highway 16 West, Griffin, GA
30223, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(678) 692-7000
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/GA-Griffin/1733
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Griffin, GA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
1,772 reviews
5 stars
932
4 stars
385
3 stars
159
2 stars
98
1 star
198
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service and long wait times for assistance.
Product Availability
Customers noted issues with product availability and discrepancies between online stock and in-store inventory.
Store Cleanliness
The store is generally described as clean and well-organized, although some customers mentioned areas needing improvement.
Checkout Experience
Many customers expressed frustration with self-checkout stations and the lack of cashiers, leading to longer wait times.
Management Issues
Several reviews highlighted dissatisfaction with management, particularly regarding customer service and handling of complaints.
- DEDenice Edwards6 days ago3.0Big box store
- MLMichael LaVersoFeb 22, 20264.0It's an okay store. I get more a more consumer related atmosphere more than I do for the professional. It's a very clean store. Department associates are hard to find sometimes.
- JSJon StreatyFeb 21, 20261.0As a veteran I have trusted Lowe's as veteran-friendly establishment. That is, up until now. My veteran credentials had always allowed me to receive a discount at Lowe's until my most recent purchase on 19 February, 2026. On this occasion, I went through the process, providing my phone number (as usual). The clerk said nothing indicating that I had not received a discount. However, on inspecting the receipt I noticed that no discount had been applied. What appeared on the receipt was: "military-personal use sale" and "item not eligible for discounts". Every time I have purchased this item at Lowe's I had received the Veteran discount. Now Lowe's appears to have changed the rules. Further more, I was told that the item in question was already discounted Thus, there would be no "additional" reduction of price. Well, every place I checked listed the retail price of this item as what Lowe's (according to employees) listed as the "discounted" price. My next move was to immediately return the item, which I did. I subsequently purchased the same item (Everydrop freezer/water filter) at another home/hardware store, and received the appropriate Veteran discount. By the way, their list price was exactly the same price as Lowe's "discount" price. I have no plans to visit Lowe's again. I would rather have one of Lowe's competitors appropriately thank me for my service.
- JWJames WelschFeb 10, 20265.0Always friendly at Lowe’s
- VBValisah BakerJan 28, 20265.0Nice and friendly customer service
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Griffin, GA?
You can find a wide range of products including appliances, bathroom vanities, building supplies, ceiling fans, dishwashers, electrical supplies, faucets, fencing, flooring, garden tools, grills, hand tools, hardware, heating and cooling, home décor, kitchen items, lawn mowers, lighting, lumber, microwaves, mulch and soil, paint, patio furniture, power tools, refrigerators, plumbing supplies, storage and organization, washers and dryers, water heaters, and windows and doors.
What services does Lowe's Home Improvement offer?
Lowe's offers various installation services such as appliances installation, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floor installation, HVAC, laminate flooring, lighting and ceiling fans, playsets, water heaters, shade installation, shed installation, shower doors, shutters, siding, sinks and faucets, smart home products, tile flooring, toilets, vanity, vinyl flooring, washers and dryers, water filters, windows, roofing, fence, and flooring installation.
What are the store hours for Lowe’s Home Improvement in Griffin, GA?
Monday through Saturday, the store is open from 6:00 AM to 9:00 PM. On Sunday, it operates from 8:00 AM to 8:00 PM. Note that holiday hours may vary, with closures on certain holidays like November 27, 2025, and December 25, 2025.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's Home Improvement provides both in-store pickup and delivery services for customer convenience.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts various payment methods including American Express, cash, check, Diners Club, Discover, Mastercard, and Visa credit cards.
Are there any programs or associations that Lowe's Home Improvement supports?
Yes, Lowe's supports several associations including Lowe's Toolbox for Education, SkillsUSA, Lowe's Heroes, Boys & Girls Clubs of America, E2D, Eliminate the Digital Divide, Habitat for Humanity, Keep America Beautiful, and the Lowe’s Foundation.
What steps should I take to return or exchange an item at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your Order History before shipping it back. For in-store returns, bring the item along with proof of purchase to the customer service desk. The return barcode on your Order Details page also works as proof.
Which nearby services might be useful when visiting Lowe's Home Improvement?
Nearby services include minuteKEY for key and locksmith needs, O’Reilly Auto Parts for automotive supplies, and BenchMark Physical Therapy for health and medical therapy. Customers can conveniently address various personal needs before or after shopping at Lowe's.
Are there nearby dining options close to Lowe's in Griffin, GA?
Yes, nearby dining options include Starbucks for coffee, Marco's Pizza for Italian and pizza, Wingstop for chicken wings, and Waffle House for breakfast and brunch. These can be great spots to visit before or after your Lowe's visit.
Where can I access financial services near Lowe’s Home Improvement?
Financial services nearby include Wells Fargo ATM, LibertyX Bitcoin ATM, The Exchange Network ATM, Western Union for money transfer services, and Coinme for cryptocurrency-related services, providing convenient access to banking and financial transactions.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website