Brand Certified
Lowe's Home Improvement
4.0(1796 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1514 Skelton Road, Gainesville, GA
30504, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(770) 532-1926
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/GA-Gainesville/0434
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Gainesville, GA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
1,796 reviews
5 stars
981
4 stars
383
3 stars
153
2 stars
78
1 star
201
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers appreciated the wide selection of products available, often finding exactly what they needed.
Mixed Experiences
While many reviews highlighted positive interactions, there were notable complaints about poor service and unhelpful staff in certain departments.
Delivery Issues
Several customers reported problems with delayed deliveries and lack of communication regarding their orders.
Checkout Experience
Customers expressed frustration with long wait times at checkout, particularly with self-service kiosks and lack of live cashiers.
- MMMason Murphy3 days ago1.0Bought a Whirlpool washer that went bad in under a year due to a known manufacturer issue. Lowe's was still more than happy to sell it though. Disgusting
- ZVZach VFeb 21, 20265.0Had a great experience with Jestin today. Friendly, knowledgeable, and he made my trip (with my two year old) incredibly easy. Thanks Jestin!
- DWdrane watsonFeb 10, 20265.0Got help and assistance I required this trip.
- AMAlex MearsFeb 4, 20265.0I purchased this maytag washer here. Absolutely a beast of a washing machine. Got the extended warranty through D&G but I dont think I need it. Very good product, no complaints. Its been roughly 3 months.
- MWMaressa WillardJan 23, 20265.0Best Customer Service, had an issue with my Generator I bought the day before. Rob, Sam and Quin were so very attentive and helpful. They made sure my issue was solved and I left with a generator that will help keep my family warm during the upcoming weather. I can’t thank them enough!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement offer?
Lowe's offers quality hardware products and construction needs including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, and more. They also provide installation services for various home projects.
Where is Lowe's Home Improvement located in Gainesville, GA?
Lowe's Home Improvement is located at 1514 Skelton Road, Gainesville, GA 30504, United States.
What are Lowe's Home Improvement store hours?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and the store may be closed on some holidays.
Does Lowe's Home Improvement in Gainesville offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I track or check the status of my Lowe's order?
You can check your order status online by entering your order number or by logging into your MyLowe's account. You'll also receive email updates if your order status changes.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your Order History on Lowes.com. For in-store returns, bring proof of purchase to the customer service desk.
What nearby services can I find close to Lowe's Home Improvement in Gainesville?
Nearby you can find key and locksmith services like Minute Key, beauty salons such as J's Salon and SmartStyle, pet services like Fido's World and Quick-Tag, and stores like Walmart Supercenter and Target for additional shopping.
Is there a nearby coffee shop to visit after shopping at Lowe's?
Yes, Starbucks is located nearby and offers a convenient spot for coffee and refreshments after your visit to Lowe's.
Where can I get my keys made or locksmith services near Lowe's Home Improvement?
Minute Key and minuteKEY locksmith services are located close to Lowe's for all your key cutting and lock needs.
Are there any nearby pet care services close to Lowe's Home Improvement?
Yes, Fido's World provides pet grooming and services, and Quick-Tag offers veterinary services nearby for your pet care needs.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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