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Extra Space Storage
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Extra Space Storage

4.9
(358 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1010 Dawsonville Hwy in Gainesville, GA today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, multiple entrance/exit gates, parking spaces, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1010 Dawsonville Hwy, Gainesville, GA
30501, United States

Hours

Reviews

4.9
358 reviews
5 stars
344
4 stars
5
3 stars
1
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Corie and Chamberlain.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with unexpected price increases and hidden charges during the sign-up process.

Overall Experience

Many reviews highlighted a wonderful overall experience, with customers recommending the facility for its excellent service and accessibility.
  • CB
    Cristian Bracho
    1 day ago
    1.0
    Corey: worst manager I’ve ever seen, not professional and transparent, I came from the location in west ridge rd. Will go back there
  • ZJ
    Zele johnson
    Feb 24, 2026
    5.0
    Mike was very helpful
  • KS
    Karen Strange
    Feb 18, 2026
    5.0
    Excellent service and clean storage facility.
  • NB
    Nick Bowden
    Jan 30, 2026
    5.0
    Fantastic service and incredibly friendly, I’m very satisfied with the quality of service
  • BN
    Brandy Nestell
    Jan 10, 2026
    3.0
    I'm very upset with extra space. On the 4th month of having my unit they jacked up the rate from 83 to 155. I did not receive no email or phone call no notification that my rate was going up. I am currently looking to move my property to a location close to me due to this high rate increase. I'm on a fixed income and can not afford this outrageous increase. That's a 72.00 increase. Not to mention there is no security keeping your things secure. There's no fence and no gate keeping non customers out. My husband and I have found the door to the building forced open and not closed all the way several times. If they were smart they would put up a fence with a gate and a keypad for security. I have 2 locks on my unit for extra security. Update: I don't know who the new manager is that took over but ever since he took over the bathroom by my unit stays nasty and out of toilet paper. The bathroom is always nasty and has crap in the toilet and it smells so bad. The manager before him always kept the bathroom clean it always smelled like bleach and always smelled clean and was clean and it always had toilet paper. The new manager needs to do better. I used to be a property manager for a storage facility for almost 4 years and I always kept my property nice and clean. If you need a new property manager I'd be interested in working for this company. I have t star reviews and my customers were always happy.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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