Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Fort Oglethorpe, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
2215 Battlefield Parkway, Fort Oglethorpe, GA
30742, United States
Hours
Reviews
4.1
2,492 reviews
5 stars
1,399
4 stars
563
3 stars
237
2 stars
85
1 star
208
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and lack of assistance.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to frustration.
Checkout Experience
Many customers expressed dissatisfaction with the self-checkout system and the lack of traditional cashiers.
Delivery Issues
Numerous complaints were made regarding delivery delays and poor communication regarding appliance installations.
Store Organization
Several reviews mentioned disorganization within the store, making it difficult to find items or receive help.
- RTRichard TuckerNov 15, 20255.0Clean , well stocked with very friendly, helpful staff
- SBSam BryanNov 10, 20251.0I would like to put in on a bad review on the manager who was in customer service.We didn't know exactly what her name was but she has short blonde hair at the length of her shoulders that works at the other end of the exit at the counter and she wears glasses. Not exactly sure what her name was, but we was simply just asking for help because my husband and I were on an order for a customer with doordash, and couldn't find the certain item that we was looking for. we did not get disrespectful at all, my husband was courteous and respectful, and we was just asking for help, but she just got very disrespectful and hateful towards my husband for no reason.all we was simply doing was asking for help. When we got help from someone else, then all of a sudden she wanted to help, and got agitated. That is no way to treat your customers, and no matter what you're doing,the common courtesy is you're supposed to stop what you are doing and help your customers. We are not satisfied with this place,and wasn't a friendly environment. We sure won't take our business here. If I had any way,I would give it zero Stars with her business,and will be in contact with someone soon.
- DKDouglas KNov 7, 20251.0Ordered delivery. Only one of three items showed up.
- AHAimee HallOct 26, 20253.0Hate there's no cashiers now. This morning went to look around, the customer service desk was helpful with our questions. BUT the lady watching self checkout was rude & unhelpful when our item didn't ring as signed. So we left with out buying the item we wanted.
- RSrodney smithOct 26, 20254.0I was purchasing appliances and the person that helped me was very good. Everything went quickly and smoothly plus I was able to apply for a credit card instantly. The only reason why I would say I didn't give five stars is because I felt the ceiling fan lighting area was disorganized.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Fort Oglethorpe?
You can find appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor and garden equipment, home décor, and more at Lowe's in Fort Oglethorpe.
What are the store hours for Lowe's Home Improvement in Fort Oglethorpe?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others with adjusted times.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's in Fort Oglethorpe offers both in-store pickup and delivery services for customer convenience.
How can I check my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, with email updates provided for any order changes.
What payment options are available at this Lowe's location?
You can pay using American Express, cash, check, Diners Club, Discover, Mastercard, and Visa cards.
Are installation services available at Lowe's Fort Oglethorpe?
Yes, Lowe's provides a wide range of installation services including appliances, flooring, cabinets, doors, HVAC, and more.
What nearby places can I visit for propane exchange when shopping at Lowe's?
You can visit Blue Rhino Propane Exchange nearby for propane exchange needs conveniently when shopping at Lowe's.
Which nearby restaurants can I try before or after visiting Lowe's in Fort Oglethorpe?
Nearby restaurants include Applebee's Grill + Bar, Bojangles', Logan's Roadhouse, Jack's, and IHOP, offering a variety of dining options around Lowe's location.
Are there any nearby hardware or home improvement stores besides Lowe's?
Yes, The Home Depot and Exterior Project Services are nearby for additional hardware and home improvement needs.
How can nearby financial or credit services support my Lowe's shopping experience?
Comtrust Federal Credit Union is nearby and can assist with financial services which may support your purchases or financing needs at Lowe's.