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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Fayetteville, GA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,164 reviews
5 stars
1,134
4 stars
494
3 stars
174
2 stars
83
1 star
279
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, many reported poor service, lack of assistance, and rude employees.
Product Availability
Several customers noted issues with product availability and stock levels, leading to frustration when items were not found or were incorrectly priced.
Store Cleanliness
Customers generally found the store to be clean and well-stocked, although some expressed concerns about the organization and layout.
Delivery Issues
Multiple reviews highlighted significant problems with delivery services, including delays, incorrect items, and poor communication.
Pricing Concerns
Some customers felt that prices were higher compared to competitors like Home Depot, impacting their shopping decisions.
- PMPhillip Morris3 days ago1.0They marked my $100+ item as "picked up" after I left empty-handed. I am extremely frustrated with the lack of accountability and the disorganized state of the pickup process at this location. I purchased a large item (over $100) for in-store pickup. When I arrived, I was told the item was "in the back." I waited for 25 minutes, and nobody ever brought the item out. Because I had other commitments, I informed the front desk associates that I had to leave. I specifically asked if leaving would cause any issues with my order, and I was told "no." The next day, I received an email stating that my item had been picked up. I do not have the item. I never touched the item. Yet, according to Lowe’s system, the transaction is complete. When I contacted customer service, I was told the store associates "cannot locate" the item and are now reviewing camera footage to figure out what happened to it. It is deeply concerning that a store can mark an item as "picked up" when the customer is not even on the premises. This is either a major clerical error or a serious security lapse. Now, I am stuck waiting on a manager to "advise on next steps" while Lowe's holds onto my money for a product I don't have. Advice to others: Do not use the pickup service for large items here. If they can't find it immediately, stay there until they cancel the order or hand it to you, otherwise, you might end up in "customer service limbo" like I am. I am currently waiting for a resolution from Corporate Executive Relations. I will update this review based on how they choose to handle this "missing" $100+ item.
- GGGlorianneJan 3, 20265.0All i can said is that this place is amazing, the Employees are always there to help.
- TBTracy BankstonDec 29, 20255.0Lowes is my go to for everything home improvement and always great competitive prices.
- KRKimberly RoseDec 20, 20255.0Went late evening. Store is clean, we'll stocked and got good assistance finding what we needed
- DCD.L. ClaytonDec 13, 20251.0I ordered a craftsman tool workbench for nextday delivery during black friday sale. I received a kobalt workbench of a lesser price. Lowes wanted me to bring back to store instead of picking it up. I found out they hired 3rd party labor delivery and I was brought someone else's order. the delivery driver took a photo of my mailbox as the delivery validation photo. I recieved no compensation, apology, and no accountability.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Fayetteville, GA?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, lighting, lawn mowers, paint, patio furniture, plumbing supplies, tools, and more.
What services does Lowe's Fayetteville provide?
The store provides services such as appliance installations, carpet installation, deck installation, door and cabinet installations, HVAC installation, flooring installation, smart home installation, and more.
How can I track my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent as your order status changes.
What are the store hours for Lowe's Home Improvement in Fayetteville?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours specified on their website.
Does Lowe's Fayetteville offer in-store pickup and delivery?
Yes, they offer both in-store pickup and delivery services to make shopping convenient for customers.
Are there any nearby places where I can get my keys made or duplicated near Lowe's Fayetteville?
Yes, several Minute Key locations and Minute Key kiosks are nearby, providing quick and convenient key and locksmith services.
Can I exchange or return items at Lowe's Fayetteville?
Most items can be returned within 90 days. For online purchases, returns can be started online in your Order History before shipping the item back. In-store returns require proof of purchase at the customer service desk.
What nearby stores can I visit for groceries while shopping at Lowe's?
ALDI USA, a grocery store and supermarket, is located nearby, which is convenient for combining your home improvement shopping with grocery needs.
Are there nearby options for tire and automotive services close to Lowe's Fayetteville?
Yes, nearby automotive services include NTB - National Tire & Battery, Mavis Tires & Brakes, and NTB Fayetteville for tire sales and vehicle repairs.
What should I know about payment options and customer support at Lowe's Fayetteville?
Lowe's accepts various payment methods including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa. Customer support can be reached via email at customercare@lowes.com or by phone at +1 678-817-9119.