Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Fayetteville, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,148 reviews
5 stars
1,123
4 stars
493
3 stars
174
2 stars
83
1 star
275
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with long wait times for assistance and unhelpful staff.
Product Availability
Several reviews mentioned issues with stock levels, including items being out of stock or misrepresented in availability.
Positive Staff Interactions
Despite negative experiences, some customers highlighted helpful and friendly employees who provided excellent service.
Delivery Issues
Numerous complaints were made regarding delivery services, including delays and receiving damaged items.
Store Environment
Customers appreciated the store's cleanliness and organization, but some noted a lack of staff presence on the sales floor.
- MSMr SS2 days ago1.0I called multiple times for about 20mins trying to talk to a human and that AI answering service directed me to no human
- TPTerri PriceNov 13, 20254.0There prices to me are much higher than Home Depot, so I will just stick with what works best for my budget and Home Depot in my opinion has a better inventory than Lowes.
- JPJamie ParksNov 11, 20255.0Was in and out cause they didn't have what I needed but everyone was nice those that I encountered with
- PRPhyllis R.Nov 8, 20255.0Employees always offer assistance when you don't need it. That is a big plus!
- DWDana WalkerNov 3, 20255.0I arrived to purchase a pellet grill after being referred by another store location and was shocked that "Mike" was waiting for me to arrive. The entire staff that serviced my order was efficient, courteous, and professional! They were what I would call the epitome of retail professionals. Great job!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Fayetteville, GA?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, lighting, lawn mowers, paint, patio furniture, plumbing supplies, tools, and more.
What services does Lowe's Fayetteville provide?
The store provides services such as appliance installations, carpet installation, deck installation, door and cabinet installations, HVAC installation, flooring installation, smart home installation, and more.
How can I track my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent as your order status changes.
What are the store hours for Lowe's Home Improvement in Fayetteville?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours specified on their website.
Does Lowe's Fayetteville offer in-store pickup and delivery?
Yes, they offer both in-store pickup and delivery services to make shopping convenient for customers.
Are there any nearby places where I can get my keys made or duplicated near Lowe's Fayetteville?
Yes, several Minute Key locations and Minute Key kiosks are nearby, providing quick and convenient key and locksmith services.
Can I exchange or return items at Lowe's Fayetteville?
Most items can be returned within 90 days. For online purchases, returns can be started online in your Order History before shipping the item back. In-store returns require proof of purchase at the customer service desk.
What nearby stores can I visit for groceries while shopping at Lowe's?
ALDI USA, a grocery store and supermarket, is located nearby, which is convenient for combining your home improvement shopping with grocery needs.
Are there nearby options for tire and automotive services close to Lowe's Fayetteville?
Yes, nearby automotive services include NTB - National Tire & Battery, Mavis Tires & Brakes, and NTB Fayetteville for tire sales and vehicle repairs.
What should I know about payment options and customer support at Lowe's Fayetteville?
Lowe's accepts various payment methods including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa. Customer support can be reached via email at customercare@lowes.com or by phone at +1 678-817-9119.