Extra Space Storage

4.8
123 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 25 Lester Rd in Fayetteville, GA today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
25 Lester Rd, Fayetteville, GA
30215, United States

Hours

Reviews

4.8
123 reviews
5 stars
117
4 stars
0
3 stars
0
2 stars
0
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Benita and Tawaiya.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Issues

Several reviews highlighted concerns about sudden price increases and perceived bait-and-switch tactics regarding storage fees.

Overall Experience

While many customers had positive experiences with the service and staff, there were significant complaints about pricing practices that affected overall satisfaction.
  • AA
    Amanda
    Dec 30, 2025
    5.0
    I love this storage facility, I spoke to Benita and she went above and beyond for me to get a good rate. The customer service is superb. I definitely recommend this location.
  • MR
    MAJ S ret
    Dec 30, 2025
    1.0
    BEWARE!!! Zero stars!! This is a horrible and despicable company. I put my things in storage and prepaid until January 6 and they changed the price to $182 on top of the $174 that I prepaid for four months. I called because I thought it was an error, as I received a paper thin notice almost like junk mail notice substantially increasing my fee via US mail. They basically more than double the price of my storage inside of a three month period. My contract was for $174 per month not $356. It is a total bait and switch. They are completely taken advantage of people. The Customer service was shiftless, unhelpful, and rude and would honor my request by refunding my money back from 23 December to 6 January. Please do not put your things in storage at this company ever. They’re dishonest and horrible. They are complete scammers. I explore that you find somebody else to use for storage please!!!
  • CP
    Camella Patterson
    Nov 22, 2025
    5.0
    Ms. Paula was super awesome. She was so pleasant and very helpful. You can’t find customer service like this anymore nowadays.
  • JC
    Jerome Clay
    Nov 15, 2025
    5.0
    The staff was very friendly and knowledgeable! Great experience!
  • AC
    Alexis Chavez
    Oct 31, 2025
    5.0
    Great Experience and super easy to get set up. Would recommend anyone to Benita!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.