La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Customers consistently praised the friendly, knowledgeable, and helpful sales associates who provided excellent service throughout the purchasing process.
Product Quality
While many customers appreciated the quality of the furniture, some expressed concerns about durability and issues with specific items after a short period of use.
Shopping Experience
The shopping environment was described as pleasant and non-pressuring, with many customers enjoying the personalized assistance and design services offered.
Delivery Service
Delivery teams received positive feedback for their professionalism and efficiency, contributing to a smooth overall experience.
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Rebecca Esgro
2 days ago
5.0
Great experience! Jennifer and Tia were wonderful to work with, so knowledgeable of the furniture and they were able to show us ideas we never would have thought of or considered. This was invaluable to us and our decision making!
KK
Kay
6 days ago
1.0
WARRANTY COMPANY DENIES CLAIMS. FURNITURE QUALITY IS TERRIBLE. FACEBOOK GROUPS DEDICATED TO HOW AWFUL THIS COMPANY IS TO DEAL WITH. Wish I could give negative stars. The furniture quality is terrible compared to many years ago and the warranty company won’t cover anything. There are online groups just for how bad the furniture and warranty company are. Do your research. I wish I would have never wasted my money. I won’t ever buy this cheap furniture ever again. La-z-boy used to mean quality but that was long ago.
DB
Damion Barrett
Feb 17, 2026
5.0
The shopping and purchase experience was really laid back, not forced, and Kevin was really good at answering our questions about various pieces in the store and leading us to resolve those questions be eliminating styles that didn't suit our preferences. The result was finding the best piece we could get. He also answered questions about customization options so we could order exactly what we want. Really good store and great people.
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Cindy Hair
Feb 17, 2026
5.0
I had help from two different associates. TIA helped me with picking out my chair and. Housing one to fit my needs. I went back the next day to recheck my fabric choice and Kristen helped me. We got the chair ordered and TIA got the credit. They were both so nice and profressional and friendly.
CJ
Chloe Joniec
Feb 15, 2026
5.0
This is a great store for higher end, long lasting furniture. You may hear that their prices are a bit high but that is because the quality of their furniture is high. They have a nice selection for every room of your home in a large selection of styles. Kind and helpful staff as well.