Brand Certified
Extra Space Storage
4.9(1266 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
5484 Flakesmill Rd, Ellenwood, GA
30294, United States
Certified by Extra Space Storage • Mar 01, 2026
(770) 322-8622
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/georgia/ellenwood/1000000523/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5484 Flakesmill Rd in Ellenwood, GA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, drive up climate controlled units, golf carts available, vehicles are allowed in drive-up units, commercial tenants, office space available, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
1,266 reviews
5 stars
1,213
4 stars
28
3 stars4
2 stars4
1 star17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly praising staff members like Nae, who were described as friendly, helpful, and knowledgeable.
Cleanliness
Customers consistently noted that the facility was clean and well-maintained, contributing to a positive overall experience.
Professionalism
Many reviews emphasized the professionalism of the staff, with several customers mentioning how staff members handled their inquiries and concerns efficiently.
Ease of Process
Several customers appreciated the quick and easy process of renting a unit, with many noting the seamless online reservation system and prompt assistance from staff.
- WSWhen the church move! At a funeral! ScottFeb 17, 20265.0She was very professional knowledgeable and courteous.
- NMNorkeyta MaupinFeb 10, 20265.0Omg I had one of the best customer service experience by the professional and knowledgeable care team agent Nae. Although her location didn't have what I needed. She was very helpful with securing me a unit at a different property. I highly recommend this location.
- DBDee ByersFeb 10, 20265.0Ms Nae had absolutely outstanding service! She was incredibly helpful, friendly, and professional throughout my visit. She patiently answered all my questions, made sure I felt comfortable, and went above and beyond to ensure I had a great experience. Her positive attitude and attentiveness truly made a difference. I highly recommend this storage facility thanks to her excellent customer service. Thank you for making the process so smooth and pleasant!
- AMAxel MéndezFeb 10, 20265.0Clean, organized, in great shape. Nae the manager is a great help. She is very pleasant, very helpful, and overall just pleasant to deal with. She’s the hidden gem here.
- JWJessica WildenFeb 7, 20265.0Love the customer service i receive from Nae anytime i come . She’s always so helpful and a joy to talk to .
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Ellenwood, Rex, Allendale Heights, Stockbridge, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Flakes Mill Rd and Panola Rd.
What is the closest landmark to Extra Space Storage?
Extra Space Storage is north of CVS, Ingles Market, and Goodwill.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage in Ellenwood, GA?
Extra Space Storage is open every day from 6:00 AM to 10:00 PM, including weekends and holidays except for major holidays like Christmas and New Year's Day.
Where is Extra Space Storage located?
Extra Space Storage is located at 5484 Flakesmill Rd, Ellenwood, GA 30294, USA, at the corner of Flakes Mill Rd and Panola Rd.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection of storage units including climate-controlled units, drive-up access units, and non-climate controlled units to suit various storage needs.
Can I access my storage unit after hours at Extra Space Storage?
Gate hours are from 6:00 AM to 10:00 PM daily, which is the period when you can access your unit; office hours match these times, and staff are available during office hours to assist you.
Does Extra Space Storage sell packing and moving supplies?
Yes, Extra Space Storage offers a variety of moving and packing supplies such as boxes, which are available both online and at local facilities.
What payment options does Extra Space Storage accept?
Payment options include American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is Extra Space Storage ADA compliant and secure?
Yes, the facility is ADA compliant and provides exceptional security features including electronic gate access and a manager living on site.
What nearby places can I visit around Extra Space Storage?
Nearby you can find shopping options like Ingles Markets and Dollar General, dining at Pizza Hut or Weeyums Philly Style, and services like CVS Pharmacy and Goodwill Thrift Store.
Are there food options near Extra Space Storage for a meal or snack?
Yes, nearby restaurants include Pizza Hut, Weeyums Philly Style for cheesesteaks, Salads by Martha for fresh salads, and Brusters ice cream shop for desserts.
Which services around Extra Space Storage could be helpful during my move?
Surrounding services include Dollar General for packing supplies, Goodwill Thrift Store for donations and shopping, and Citywide Air Conditioning & Heating for HVAC needs.
Brand Certified Facts from Extra Space Storage
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Certified March 01, 2026Yext Knowledge Graph
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