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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in East Ellijay, GA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,224 reviews
5 stars
739
4 stars
253
3 stars
100
2 stars
33
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unhelpful.
Product Availability
Customers expressed disappointment with product availability, particularly regarding holiday items and appliances.
Checkout Experience
Many customers complained about long lines and limited cashier availability, with a preference for self-checkout.
Delivery Issues
Numerous reviews highlighted significant problems with delivery and installation services, leading to frustration among customers.
Store Environment
The store is generally described as clean and well-stocked, with friendly staff, although some noted issues with product organization.
- CLChris LogieJan 6, 20261.0I purchased a dishwasher and confirmed an installation appointment in a 9am-1pm window. I spend most of my time in Atlanta so I left at 7am to drive to Ellijay, and called to confirm the appointment with the installer as soon as they opened at 9am. At 1pm when no one had shown up or called I contacted the Lowe's installation department and was told that the store was unable to locate my dishwasher when the installer came by to pick it up. I drove up to the store and was told by Matt (who identified himself as the operations manager on duty) that indeed the dishwasher was there, but because the number in my Lowe's online account profile didn't match the contact number that was left on the order for the installer there was no way they could locate it in the store. He claimed that even though the installer had my name, address, and probably order number it presented too much of a challenge for the crew. No apology, just an offer of a $50 store credit that Matt said he thought was "more than fair" for the 4 hour round trip, 4 hours of waiting at my house, and an hour spent in the store trying to find out what was going on. I would love to connect with the GM (Brett Thompson) but was told that the only way to talk to him would be to call Lowe's customer support. Customer support laughed and said that the store personnel always do that to get rid of you. I'll probably just drive to the Blue Ridge Home Depot from now on.
- BBBarbara BostJan 5, 20262.0Online orders don't offer assembly. Wasn't sure how the grill is ordered would come. It wasn't assembled. The store wouldn't do it even if I paid. Returned it there. Bought another assembled off the sales floor. Igniter was assembled wrong, could have blown our faces off before we could see underneath it was flaming but not on top. Returned it, was afraid to buy another assembled one probably all assembled backwards. Gave up getting a grill there. Very dangerous. Home depo offers assembly afyer you Online order.
- JBJeremy ByrdJan 3, 20265.0One of my favorite Lowes locations is in Ellijay.
- JBjames bousselotDec 25, 20251.0Went into this lowes as a pro customer to order supplies for my business. Firstly the pro manager was rude and thought I was joking when I asked about a qsp quote for dusters and did not take my purchase seriously. Go forward two weeks and they magically picked up part of the order then canceled the remainder without notification. Congratulations lowes this store just cost you a pro customer for life and I will be taking my business orders to your competitors
- CWCindy WestDec 3, 20255.0We had a great experience at Lowe’s thanks to Mike! The Christmas tree we wanted was out of stock except for the display model, and Mike went above and beyond to help us. He took the time to confirm we could purchase the display model and then helped remove the tree from the display, and assisted us with loading and securing it in our truck. We truly appreciated his excellent customer service. We shop at this Lowe’s regularly and highly recommend it!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in East Ellijay, GA?
You can find quality hardware products, paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, and bathroom storage among other home improvement materials.
What brands are available at Lowe's Home Improvement in East Ellijay?
Lowe's offers brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Bosch, Kohler, and many more trusted names across various product categories.
What are the store hours for Lowe's Home Improvement in East Ellijay?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary; for example, the store is closed on November 27, 2025, and December 25, 2025.
Does Lowe's East Ellijay offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to make shopping convenient.
How can I track or cancel my order from Lowe's Home Improvement?
You can check your order status or cancel items from your order by logging into your MyLowe’s account on their website, selecting Orders & Purchases, then managing the items accordingly.
What installation services does Lowe's in East Ellijay provide?
Lowe's offers installation services for appliances, flooring, cabinets, countertops, doors, windows, blinds, HVAC, roofing, fencing, and more to assist with your home improvement projects.
Are there any nearby restaurants where I can eat before or after shopping at Lowe's?
Yes, nearby dining options include Domino's Pizza, Bojangles, Shane's Rib Shack, Pueblo Mexican Restaurant, Wendy's, and Captain D's, all offering a variety of cuisines to choose from.
What nearby stores can I visit alongside Lowe's Home Improvement in East Ellijay?
You can also visit Bealls Outlet for clothing and discounts, Shoe Show for footwear and accessories, Mattress Overstocked for furniture and mattresses, Hibbett Sports for sporting goods, and Sally Beauty for beauty supplies.
Are there any medical facilities near Lowe's in East Ellijay?
Yes, Piedmont Heart of East Ellijay and Piedmont Physicians Rheumatology Mountainside are nearby healthcare providers, offering cardiology and endocrinology services respectively.
What payment methods are accepted at Lowe's Home Improvement in East Ellijay?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.