Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a East Ellijay, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,213 reviews
5 stars
732
4 stars
252
3 stars
100
2 stars
32
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, others reported rude interactions and poor support, especially regarding returns and delivery issues.
Product Availability
Customers noted a good selection of products, but some expressed disappointment with specific items being out of stock or mispriced.
Store Cleanliness
Many reviews highlighted the cleanliness of the store and the organization of the garden center, contributing positively to the shopping experience.
Delivery Issues
Numerous complaints were made about delivery delays and poor communication regarding appliance deliveries, leading to frustration among customers.
Staff Knowledge
While some staff members were commended for their expertise and assistance, others were criticized for lacking product knowledge and helpfulness.
- ISIzzi Sloop2 days ago5.0Everyone I asked for help from was very nice and helpful!
- MEMichael Eaton6 days ago5.0Went to Lowe’s to grab some large holiday decorations. Had an associate named Dakota that did a fantastic job of helping me locate, purchase, and load items into my vehicle. Management, if you’re reading this, I want to give a shoutout to him for being so happy to help.
- KTKimberly TuggleNov 16, 20252.0We have always liked Lowe's and appreciated the service that their employees provided. It was very disappointing to find there are now only 4 self check out registers and 1 regular register, which was not open with at least 15 people in line to complete self check out. There was only 1 employee to assist at self checkout with each register requiring assistance on items without bar codes.
- DDDaniel DavilaNov 1, 20251.0I made a purchase 2 1/2 days ago for about $1000 which included chainsaw, weedeater, blower ladder, etc. I forgot to buy chain oil so I never got to use the chainsaw. Came back to return the chainsaw and Was told that I only had a 48 hour return window. The associates were very rude. I asked for a manager and Chris came out to basically say that he’s not above Lowes policy with degrading demeanor. It doesn’t state that on the receipt which I provided. I think if you’re purchasing a chainsaw and it has a special return window of 48 hours which is very unusual it should be stated to you or at least informed when purchasing it. I have spent so much money At Lowes in the past couple months, my account was recently upgraded from a pro account to a managed pro account. We are customers that can choose to shop anywhere and the fact that they can’t take care of Simple return is absurd.
- CMCherie MuehlbergerOct 24, 20251.0My husband And I went into Lowe's (Ellijay) yesterday 10/23/25 looking for a screen porch fan. We were met by the store manager, Brett, who took us right away to the fan boxes that matched our specs. He was very informative on what size to look for for our room demiminsions. I was very impressed by his expertise. We also discussed other options to make our fan purchase more desirable for our needs. So thank you, Brett, for our fan purchase help. It's wonderful to have someone like Brett to make our experience a very pleasant one, instead of hunting trough stacks of fans with lots of frustration, and no fan in tow!! Cherie Muehlberger
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in East Ellijay, GA?
You can find quality hardware products, paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, and bathroom storage among other home improvement materials.
What brands are available at Lowe's Home Improvement in East Ellijay?
Lowe's offers brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Bosch, Kohler, and many more trusted names across various product categories.
What are the store hours for Lowe's Home Improvement in East Ellijay?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary; for example, the store is closed on November 27, 2025, and December 25, 2025.
Does Lowe's East Ellijay offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to make shopping convenient.
How can I track or cancel my order from Lowe's Home Improvement?
You can check your order status or cancel items from your order by logging into your MyLowe’s account on their website, selecting Orders & Purchases, then managing the items accordingly.
What installation services does Lowe's in East Ellijay provide?
Lowe's offers installation services for appliances, flooring, cabinets, countertops, doors, windows, blinds, HVAC, roofing, fencing, and more to assist with your home improvement projects.
Are there any nearby restaurants where I can eat before or after shopping at Lowe's?
Yes, nearby dining options include Domino's Pizza, Bojangles, Shane's Rib Shack, Pueblo Mexican Restaurant, Wendy's, and Captain D's, all offering a variety of cuisines to choose from.
What nearby stores can I visit alongside Lowe's Home Improvement in East Ellijay?
You can also visit Bealls Outlet for clothing and discounts, Shoe Show for footwear and accessories, Mattress Overstocked for furniture and mattresses, Hibbett Sports for sporting goods, and Sally Beauty for beauty supplies.
Are there any medical facilities near Lowe's in East Ellijay?
Yes, Piedmont Heart of East Ellijay and Piedmont Physicians Rheumatology Mountainside are nearby healthcare providers, offering cardiology and endocrinology services respectively.
What payment methods are accepted at Lowe's Home Improvement in East Ellijay?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.