As the trusted home improvement store near you, Lowe’s in Douglasville, GA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lowe's Home Improvement • May 03, 2026
Certified by Lowe's Home Improvement • May 03, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.0
1,959 reviews
5 stars
1,038
4 stars
417
3 stars
156
2 stars
93
1 star
255
JT
jamie troup
May 2, 2026
5.0
Listen, when you look up exceptional Customer Service, there should be a photo of Devante! His smile and welcoming nature is unmatched! When I asked others in the store where the folding chairs were, they just pointed, resulting in my not being able to locate, until I heard an enthusiastic 'can I help you?' from Devante. Not only did he walk me to what I was looking for, he offered to carry it to my vehicle ☺️. After helping me, I noticed him providing the same welcoming service to someone else, consistency at its best - JOB WELL DONE Devante!!!
TC
Tracey cowperthwait
Apr 27, 2026
1.0
Why have curbside pickup if I have to come in and pick up my item anyway!!! And then, have no help loading it! Very disappointed at Lowe’s in Douglasville today!
PP
pearryon
Apr 26, 2026
1.0
If I could give them zero stars I would they are very unprofessional somebody was suppose to come between the hours of 1:00pm - 5:00pm to install my washer and dryer. No showed up or call to let us know what is going on and why no one is here booking our stuff up I will never buy anything from here again this freaking ridiculous
CK
C Knox
Apr 8, 2026
2.0
It's was about 630pm and little to no employees to ask for any help. I asked for a battery operated air compressor & the sales person showed me all electric compressors, hummmmm, sounds like he didn't listen to my request.
JJ
Jennifer
Mar 31, 2026
1.0
Last week I went to buy a dishwasher, I did the research and knew what one I wanted what the price is and everything so it was a simple sale for them. I was told it would be delivered march 30. They changed it to today then they changed it to the April 8th. My husband called the store and was told very rudely that it had nothing to do with them and to call the delivery company. So he did when he finally was able to talk with someone they told him it was the wrong place and then proceeded to give him a new number to call that was not actually a number it was fake.
For the next 2hrs my husband has been trying to get in contact with a manager at your store and every time they put him on hold someone hangs up on him. I will never shop at this store again. The costumer service is 0
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Douglasville, GA?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more.
What are the store hours for Lowe's Home Improvement in Douglasville?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe’s Douglasville offer order pickup and delivery services?
Yes, Lowe’s offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe’s Home Improvement in Douglasville?
Lowe’s accepts major payment methods including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Can I return or exchange items purchased at Lowe’s?
Most items can be returned within 90 days. Returns can be started online for Lowes.com purchases or in-store with proof of purchase at the customer service desk.
What installation services does Lowe’s Douglasville provide?
Lowe’s offers numerous installation services including appliances, cabinets, flooring, deck, doors, garage doors, HVAC, plumbing fixtures, roofing, and more.
Are there any nearby restaurants where I can eat before or after shopping at Lowe’s?
Yes, nearby restaurants include Golden Corral Buffet & Grill, Wendy’s, Applebee’s Grill + Bar, Douglasville Wasabi (Japanese/Sushi), and Waffle House for breakfast and casual dining options.
Are there nearby automotive services close to Lowe’s Douglasville?
Nearby automotive-related services include Sound Proof Audio Video Tinting / Sound Proof Car Stereo, Douglasville Garage Door, and U-Haul Moving & Storage of Douglasville for vehicle rentals.
What nearby places can help me with key or locksmith services near Lowe’s?
Nearby locksmiths include Minute Key, minuteKEY, and Honda Key Replacement Douglasville, which are convenient for any key or lock service needs near Lowe’s.
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