Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding Store
Discover At Home in Douglasville, GA. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,284 reviews
5 stars
782
4 stars
308
3 stars
114
2 stars
33
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for their helpfulness, others, particularly management, were criticized for rudeness and lack of support.
Product Selection
Customers appreciate the wide variety of home decor items available, especially seasonal decorations, but some noted issues with inventory accuracy.
Store Condition
The store's cleanliness and organization received negative remarks, with several customers describing it as messy and unkempt.
Pricing
Many customers found prices to be high, with some expressing disappointment over perceived value and pricing inconsistencies.
Checkout Experience
Long wait times at checkout were frequently mentioned, with customers frustrated by the lack of available cashiers.
- PMPatricia A MasonOct 18, 20254.0Great experience all the Christmas goodies are out.😆 Better get them before they are all gone!!
- CPchip pattonOct 13, 20255.0Best place to shop for Christmas tree and ornaments all Christmas decorations really
- JGJesse GainerOct 3, 20255.0Vera was such a great help at helping me find my items. Amazing customer service. It was my first time in the store and I will be back because of her. Thank you so much Vera.
- DYDi YSep 22, 20251.0Absolutely unacceptable customer service by the manager Brandi at this location!! I placed an order online for a delivery, got delivered the wrong item, and the manager told me she can’t do anything about it!! Absolutely horrible customer service, did not even try to fix their mistake!! So what am I supposed to do with an item I didn’t even order?! She didn’t try to offer a solution to the mistake that they had made. Called back the store again, they are not even answering the phone… 0 customer service!! Never had such a horrible experience anywhere else!! I’ve been shopping at At Home for 10+ years, and I’ve never been treated this way!!
- RMRuss MarsSep 21, 20254.0It was aight...
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What products does At Home in Douglasville, GA offer?
At Home offers affordable home décor, furniture, lighting, wall art, and holiday décor with various styles including modern, farmhouse, classic, and coastal to refresh every room and season.
What are the store hours for At Home in Douglasville?
The store is open daily from 9:00 AM to 10:00 PM. It is closed on Thanksgiving, Christmas, and Easter. Special holiday hours vary, such as opening earlier or closing earlier on certain dates.
Does At Home Douglasville offer delivery and in-store pickup services?
Yes, At Home Douglasville offers in-store pickup, standard delivery, and no-contact delivery through independent third-party services.
Can I return items to At Home without a receipt?
Yes, you can return unused items in original packaging within 60 days without a receipt up to three times. Returns may require proof of purchase or result in store credit based on current prices.
What payment options are accepted at At Home Douglasville?
They accept Visa, MasterCard, Discover, American Express, cash, Apple Pay, gift cards, Afterpay, Klarna, PayPal, and At Home Insider Perks reward certificates both in-store and online.
How can I join the At Home Insider Perks program and what are its benefits?
The Insider Perks program is free to join and offers benefits like a 10% off welcome offer, birthday bonus gift, receiptless returns, early notices of new products and markdowns, and decorating tips.
Where is At Home's corporate office located?
At Home's corporate office is located in Plano, Texas.
Are there any nearby restaurants to At Home in Douglasville where I can eat before or after shopping?
Yes, nearby restaurants include Topps Bar and Grill, Plant-Based & Juiced - Pb&J cafe, Pardon My Cheesesteak, IHOP, Taco Mac, and Smokey T's BBQ, offering various dining options close to At Home.
What nearby stores or services can complement a visit to At Home in Douglasville?
Nearby you'll find JOANN Fabric and Craft Stores for arts and crafts, Lumber Liquidators and LL Flooring for flooring needs, and Botanical Safari for flowers and gardening to complement home projects.
Are there nearby entertainment or creative activity places near At Home in Douglasville?
Yes, Painting with a Twist offers art classes, and Big Time Customz Tattoo provides tattoo and piercing services nearby if you want to explore creative activities.