Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a large selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.
Lucy was amazing , the best customer service I have experienced. The location is so clean
SB
Sylvia Burley
Apr 23, 2026
4.0
The on-site manager, Lucy, is great and her excellent customer service makes this storage facility a standout! We came in during a very stressful time and Lucy was caring, knowledgeable, and efficient. The location is clean, mostly secure (doesn't have a gate), and well-maintained. The app works very well and streamlines access.
9M
9 MACD
Apr 15, 2026
5.0
Ms. Lucy did the ultimate by making sure I was taken care of. I am sure that level of care she gave me made me smile and wipe my tears away from my worrying about having a large enough space. Thank you Ms. Lucy!
CC
C Curtis
Apr 7, 2026
5.0
I had the pleasure of working with Lucy this past week to rent my unit. She was really sweet and kind. Any questions I had she answered with clarity, and was very empathetic, and understanding. I had no issues getting into my unit at all. She walked me through the unit before I rented to make sure it was a good enough size, and even gave me a tour of how to access my unit quickly. The halls are free of debris and I feel safe knowing the doors shut and lock after I walk in to prevent unauthorized entry.
AL
Arielle Larry
Mar 26, 2026
1.0
Extra space storage is not worth the hype! They price bate the hell out of people which is insane. After 3 months of renting a space, they raise the price by drastic amounts like $50-$70 dollars. They don’t notify you of any price raises, you just find out when it’s time to pay your bill. They also DO NOT prorate when you move out way before your payment date. You just have to pay whatever you’re already paying which is absolutely ridiculous. I will NEVER rent from Extra Space again.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Decatur, Scottdale, North Druid Hills, Clarkston, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Decatur Village Way and Church St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
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