Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 673 Decatur Village Way in Decatur, GA today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, parking spaces and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
930 reviews
5 stars
910
4 stars8
3 stars3
2 stars1
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Lucy and Sheila received high praise for their exceptional customer service, with many customers noting their kindness, helpfulness, and professionalism.
Cleanliness
The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.
Accessibility
Customers appreciated the ease of renting units and the clear explanations provided by staff, although there were some complaints about accessibility issues.
Mixed Experiences
While most reviews are positive, there are a few negative experiences regarding staff interactions and facility issues, indicating inconsistency in service.
- GHGreg Hohley4 days ago5.0Thank you lucy for helping my wife and I , you were heaven sent . Thank you for being kind . Rent here because it’s clean and secured
- MSMakalya Stokes4 days ago5.0Lucy was amazing! She rented me a unit at the last minute and closing time. She had no judgement and made my day. Thank you
- TJTyroame Jackson4 days ago5.0The host was extremely helpful and made sure that everything was understood and the pricing and scheduled move in was as well. Thanks Lucy
- KEKaylin EldridgeNov 12, 20255.0I am glad I stop by this location ! The service was fast , I was given a tour and step by step process ! Lucy was VERY helpful and informative. This storage facility is SUPER secure that is another reason why I love and choose this place!
- BJBreonna JohnsonNov 8, 20255.0The location was amazing and the staff was so nice ans welcoming, my unit came clean and was very adorable, I would highly recommend anyone that wants a nice clean ans safe space for your stuff to come here!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Decatur, Scottdale, North Druid Hills, Clarkston, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Decatur Village Way and Church St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage in Decatur?
Extra Space Storage is open every day from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including climate-controlled units, indoor storage, and vehicle storage options to suit different needs.
How can I determine the right storage unit size at Extra Space Storage?
Use their Storage Unit Size Guide, which helps estimate how many boxes and furniture items you can fit in each unit size.
Can I purchase packing supplies at Extra Space Storage?
Yes, they offer a variety of moving and packing supplies online and at local facilities for purchase, including boxes and moving equipment.
What payment options does Extra Space Storage accept?
They accept AMERICAN EXPRESS, APPLE PAY, CASH, CHECK, DISCOVER, MASTERCARD, and VISA.
Is there a manager on-site at Extra Space Storage?
Yes, there is an on-site resident manager available to assist customers.
Where is Extra Space Storage located in Decatur, GA?
It is located at 673 Decatur Village Way, near the intersection of Decatur Village Way and Church Street.
Which nearby storage facilities can I consider apart from Extra Space Storage?
Life Storage - Decatur is a nearby self-storage facility you might consider as an alternative.
What amenities are nearby that customers might enjoy before or after visiting Extra Space Storage?
Nearby you can find restaurants like Chick-fil-A and Zyka Indian Restaurant, as well as grocery options like ALDI USA, making it convenient for errands or meals.
How can nearby hotels be useful for customers visiting Extra Space Storage?
If you're traveling or relocating, nearby hotels like Metro Hotel and Metro Extended Stay Hotel provide convenient accommodations close to Extra Space Storage.