Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 650 Dekalb Industrial Way in Decatur, GA today! Our large selection of storage units, climate controlled units, ADA compliant, covered loading bay, multiple entrance/exit gates, parking spaces, elevator access, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
5.0
830 reviews
5 stars
806
4 stars
15
3 stars5
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff, particularly Ms. Vee and Ms. Hedy, highlighting their friendliness, professionalism, and willingness to assist.
Facility Quality
The storage facility is noted for being clean, well-lit, and well-maintained, contributing to a positive customer experience.
Ease of Process
Many reviews mentioned the smooth and easy process of renting storage units, with staff providing thorough explanations and support.
Positive Atmosphere
Customers appreciated the welcoming and friendly atmosphere created by the staff, making them feel valued and comfortable during their visits.
- SSSherri Smith2 days ago5.0Ms.Vee is wonderful love customer service!
- MRMarissa RoysterJan 5, 20265.0Vee and Darby were absolutely AMAZING. I rented a unit for my company. They were very knowledgeable, professional and helpful. They helped us choose the best unit to meet our needs. If you are looking to rent a storage unit come see Vee and Darby on Dekalb Industrial Way. You won’t be disappointed.
- TSTrey Mailk StanfordJan 3, 20265.0Ms. Vee was exceptional this morning. I may have startled her by showing up too early. Once she realized I came in peace she was so delightful. Made this process a joy. Great customer service is so rare those days. So I just wanted to spread some light on such a wonderful person.
- LDLinda DinkinsDec 19, 20255.0Tyson gave good old fashioned customer service! He expressed patience, understanding, assistance expertise and he was pleasant throughout the entire transaction.
- DRDr. Charles R. RogersDec 17, 20255.0Tyson Robinson is the kind of store manager every company hopes to have. After a frustrating experience with another storage brand that did not meet basic quality standards, Tyson stepped in and made the process at Extra Space Storage in Decatur smooth, fast, and reassuring from start to finish. He listened, moved with urgency, and helped our foundation secure a clean, high-quality unit without hassle. His professionalism, care, and genuine commitment to doing right by customers stood out immediately. Tyson doesn’t just manage a store, he sets the standard. Extra Space Storage is lucky to have him, and leadership should take note.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Decatur area, including the surrounding communities of North Decatur, Scottdale, Clarkston, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Dekalb Industrial Way and N Decatur Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage in Decatur, GA?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including climate-controlled and indoor units to suit different storage needs.
Is there an on-site manager available at Extra Space Storage?
Yes, there is a manager living on-site to assist with your storage needs and any questions you may have.
Can I buy moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at local facilities.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is Extra Space Storage located in Decatur?
The facility is located at 650 Dekalb Industrial Way near the intersection with N Decatur Rd.
Which nearby businesses can help if I need vehicle towing services?
Midtown Towing & Recovery is located nearby and can assist with vehicle towing needs.
What self-storage options are available near Extra Space Storage?
Life Storage - Decatur is another self-storage facility near Extra Space Storage, offering additional storage options.
Are there places to eat near Extra Space Storage in Decatur?
Yes, Subway and Moe's Southwest Catering are nearby options for quick and convenient meals before or after your storage visit.
What nearby healthcare services are available around Extra Space Storage?
Nearby healthcare providers include Dr. John Stites, Georgia Urology, and Northside Decatur Urology Surgery Center for medical and specialist care.