I had an extremely frustrating and infuriating experience while picking up goods today. The staff instructed me to enter Dock 2 *"once a truck exits the area."* I waited patiently but never saw any truck leave. Without warning, the employee abruptly allowed the next truck in line to take Dock 2, skipping me entirely.
When I confronted him, he blatantly pretended not to understand his own instructions, dismissed my concerns, and left me stranded. This unprofessional behavior forced me to wait even longer, disrupting my schedule for Las Vegas.
The issue isn’t just inefficiency—it’s the lack of accountability and basic respect for customers. Staff either don’t communicate clearly or refuse to own their mistakes. Save yourself the stress: avoid this company if you value your time and sanity.
CA
Claude Arsenault
Jul 18, 2024
5.0
Real freindly and efficient place to load.
And they place their shipment according my request.. keep up the good work Guys!
RC
Rich C
Jun 11, 2024
5.0
Easy in an out every time I come here. I did park overnight on the side in front of dock doors.
CP
Cesarin Perdomo
May 4, 2024
4.0
Good people
DS
Dre Schollars
Apr 3, 2023
2.0
Very slow at unloading!! Took about 4 hours to unload a 40ft trailer. And this is no exaggeration