As the trusted home improvement store near you, Lowe’s in Dalton, GA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed reviews on customer service; some praised helpful staff while others reported unprofessional behavior and lack of assistance.
Product Availability
Customers frequently found items they needed, but there were complaints about inventory accuracy and product availability.
Delivery Issues
Numerous complaints regarding delivery problems, including missed deliveries and poor communication about delivery policies.
Store Environment
The store was described as cluttered at times, with some customers noting a lack of organization in certain departments.
Staff Assistance
While some customers received excellent help from specific employees, many expressed frustration over the difficulty in finding staff when needed.
PT
Phillip Turner
Dec 31, 2025
3.0
Has a lot of options, but I’ve found through experience that Home Depot employees are much more willing to help customers.
NN
Nikki
Dec 31, 2025
5.0
I could go broke in Lowes! I've never had an issue with the Lowes here. It's always clean and I've gotten assistance whenever it's been needed. And you can bring your pet!
KS
Kendra Stepp
Dec 29, 2025
5.0
I always have a great experience at Lowes in Dalton Ga. They have an amazing hardware department. I would like to see more variety of Carhartt clothing women’s, kids, coveralls for men, belts and possibly boots! How about a dressing room? I highly recommend the hardware department and give them 10 stars!
MS
MIKE SKETCH
Dec 23, 2025
5.0
Reliable and friendly staff
DF
Dan Fisher
Dec 22, 2025
1.0
I have a locally owned business, and buy 90%of my supplies from Lowes. I will drive miles out of my way to go to Lowe’s rather than Home Depot. But in this case I will no longer be returning to the Dalton Lowe’s. I’ve never had a problem returning unused supplies. This time I tried to do my normal return after a job completion. It was about $400.00 in total. They would not do it. Never had a problem before. Have always taken my returns. Smh. I hate that because I prefer Lowe’s over anyone else.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Dalton, GA?
You can find appliances, bathroom supplies, building materials, flooring, tools, garden equipment, home décor, and much more at Lowe's Home Improvement in Dalton, GA.
What brands does Lowe's Home Improvement carry?
Lowe's offers trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Kobalt, Bosch, and more.
What are the store hours for Lowe's Home Improvement in Dalton, GA?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, it is closed on November 27, 2025, and December 25, 2025.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent when your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What services does Lowe's offer regarding installation?
Lowe's offers installation services including appliances, cabinetry, flooring, doors, lighting, HVAC, roofing, and more.
What recycling options does Lowe's provide?
Lowe's offers recycling for electronics, light bulbs, and batteries at their store.
What nearby dining options are available around Lowe's in Dalton, GA?
Nearby dining options include McDonald's, Yellowstone Steak & Buffet, Western Sizzlin Steak, Captain D's, Popeyes Louisiana Kitchen, Del Taco, and Jack's. These offer convenient spots to grab a meal before or after shopping at Lowe's.
Are there any nearby automotive services close to Lowe's in Dalton?
Yes, GooGoo Car Wash, Goo Goo Express Car Wash, Mr Sudz Hand Wash, and U-Haul Neighborhood Dealer are nearby, offering car wash and truck rental services for customers visiting Lowe's.
Where can I find nearby financial and money transfer services near Lowe's?
Nearby financial services include Kroger Money for check cashing and payday loans, Western Union for money transfers, Ria Money Transfer for currency exchange, and Atlantic Capital Bank on Cleveland Rd.