Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Dalton, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,007 reviews
5 stars
1,194
4 stars
458
3 stars
149
2 stars
65
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being unresponsive or rude.
Product Availability
Frequent issues with inventory accuracy and product availability, leading to customer frustration.
Delivery Issues
Numerous complaints regarding delivery service, including missed deliveries and poor communication.
Store Environment
Store cleanliness and organization received mixed feedback, with some customers noting clutter and difficulty finding items.
Staff Assistance
While some customers report positive experiences with staff assistance, many express frustration over the lack of available help in the aisles.
- MHMatt Hall2 days ago5.0Great customer service!
- SBSilvia Baldini5 days ago5.0Great store, good prices
- CWConstance WallisNov 16, 20255.0Always amazing customer service, workers go outta their way at this Lowe’s to get the job done and supper nice. Thank y’all.
- JWJoseph WintersNov 15, 20251.0We registered online weeks ago for the kid workshop they had today. The lady that was “helping” my kids build their letter box’s was incredibly unprofessional, and was giving away all the small aprons and tools for free to people who hadn’t registered. So when we got there only one of my children got an apron and neither one of them got goggles. She told us “I’m not supposed to give this stuff away but I don’t like saying no”. How is that fair to the people who did what they were supposed to do and register online? ITS NOT. Not to mention she instructed my oldest daughter to build it wrong so now the lid won’t go on. She left in tears. Horrible experience. We will NOT be back.
- TTThe terminataaaOct 27, 20251.0The automated telephone attendant is the most useless thing I've ever had the displeasure of using
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Dalton, GA?
You can find appliances, bathroom supplies, building materials, flooring, tools, garden equipment, home décor, and much more at Lowe's Home Improvement in Dalton, GA.
What brands does Lowe's Home Improvement carry?
Lowe's offers trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Kobalt, Bosch, and more.
What are the store hours for Lowe's Home Improvement in Dalton, GA?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, it is closed on November 27, 2025, and December 25, 2025.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent when your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What services does Lowe's offer regarding installation?
Lowe's offers installation services including appliances, cabinetry, flooring, doors, lighting, HVAC, roofing, and more.
What recycling options does Lowe's provide?
Lowe's offers recycling for electronics, light bulbs, and batteries at their store.
What nearby dining options are available around Lowe's in Dalton, GA?
Nearby dining options include McDonald's, Yellowstone Steak & Buffet, Western Sizzlin Steak, Captain D's, Popeyes Louisiana Kitchen, Del Taco, and Jack's. These offer convenient spots to grab a meal before or after shopping at Lowe's.
Are there any nearby automotive services close to Lowe's in Dalton?
Yes, GooGoo Car Wash, Goo Goo Express Car Wash, Mr Sudz Hand Wash, and U-Haul Neighborhood Dealer are nearby, offering car wash and truck rental services for customers visiting Lowe's.
Where can I find nearby financial and money transfer services near Lowe's?
Nearby financial services include Kroger Money for check cashing and payday loans, Western Union for money transfers, Ria Money Transfer for currency exchange, and Atlantic Capital Bank on Cleveland Rd.