Business Details
About
Swimming Pool ContractorSwimming Pool Supply Store
Dacula Pool Supply and Service is locally owned and operated and has been in business since 1990. We offer installation and repair of all major brands of pool equipment, the construction of vinyl liner inground swimming pools, above-ground pool sales and installation, liner replacements, and loop-loc safety cover sales and installation. We are also a retail source for swimming pool maintenance products, including chemicals, cleaners & pumps.
Details
- Onsite servicesAvailable
Location
Hours
Reviews
4.5
162 reviews
5 stars
133
4 stars
11
3 stars
3
2 stars
3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Crystal and Wes.
Pricing Concerns
Some customers expressed dissatisfaction with high prices for certain products and services, feeling that they were being upsold or overcharged.
Installation Quality
Mixed feedback on installation quality, with some customers reporting issues like poor workmanship and communication during the installation process.
Long-term Relationships
Numerous long-term customers highlighted their loyalty to Dacula Pools, citing consistent service and support over many years.
Product Availability
Customers appreciated the availability of necessary pool supplies and the convenience of free water testing services.
- KCKimberley S. CroweAug 28, 20254.0They are on the high side of prices but and for installation of a liner the price was reducilace for the liner is not smooth around the inside there are mounds and it's not easy to brush or vacuum because of it . My $300 dollar steps broke and now I have to get new steps.
- MRMichael RudnickAug 20, 20255.0I must say this place might have some of the best customer service I’ve come across in my life. Specifically Crystal help turn my pool from a swamp into a crystal clear body of water with minimal money spent. I’ve had problems with many components of my pool and she helps me troubleshoot from the least expensive to the worst case. It has never been the worst case they have literally saved me thousands of dollars they are the most honest and best business I’ve come across possibly in my life thank you to Dacula Pools.
- FAFelix ArroyoAug 8, 20255.0Excelente servicio.
- JMJason MarloweAug 2, 20255.0New to taking care of a pool and it can be incredibly overwhelming. I've been to a few different pool places locally and while they were helpful, the interactions felt very transactional and like I was being oversold on products that I didn't really need. However, with Dacula pool service, the experience was great. They were very helpful and patient while testing the water sample from our pool. They answered all my questions and best of all, I didn't feel pressured to buy a bunch of chemicals and treatments that I didn't necessarily need. Need. Was a great experience and I'll definitely be back again! Thanks for being awesome. Buy local!
- TJTRISH JOHNSONJul 26, 20255.0Great experience with Dacula Pool. Very helpful. We had a new pool installed. They are reputable and honest. Highly recommended
Frequently Asked Questions About Dacula Pool Service, Inc
What services does Dacula Pool Service, Inc offer?
Dacula Pool Service, Inc provides installation and repair of major pool equipment brands, vinyl liner inground pool construction, above-ground pool sales and installation, liner replacements, loop-loc safety cover sales and installation, and pool maintenance products including chemicals and pumps.
Where is Dacula Pool Service, Inc located?
It is located at 2384 Winder Highway, Dacula, GA 30019, United States.
What are the business hours of Dacula Pool Service, Inc?
They are open Monday through Friday from 8:00 AM to 4:00 PM and closed on Saturdays and Sundays.
How can I contact Dacula Pool Service, Inc?
You can call them at +1 770-339-9535 or email them at daculapool@charter.net.
What payment options does Dacula Pool Service, Inc accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Dacula Pool Service, Inc offer onsite services?
Yes, they offer onsite services for their pool installation and repair work.
Are there any nearby places to visit before or after your pool service?
Yes, nearby you can visit the Dacula High Softball Complex for recreational activities or stop by Quin’s Sweet Treats for some dessert.
Is there a place nearby where I can get my car cleaned while visiting Dacula Pool Service, Inc?
Yes, Dacula Car Wash is nearby and offers car wash and auto detailing services.
Where can I find shopping options near Dacula Pool Service, Inc?
Nearby shopping includes Treasure Chest thrift store and Louise Clothing for women's apparel.
Are there any healthcare facilities near Dacula Pool Service, Inc?
Yes, Gwinnett Clinic at Dacula provides family practice doctor services close by.