Lowe’s in Cumming, GA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lowe's Home Improvement • Mar 08, 2026
Certified by Lowe's Home Improvement • Mar 08, 2026
Reviews
4.0
1,743 reviews
5 stars
967
4 stars
347
3 stars
153
2 stars
74
1 star
202
HF
Honest Feedback
Mar 6, 2026
1.0
Delivery driver threw a bag which broke and spilled all over my driveway, then walked away without informing anyone. The damage is clearly visible in the delivery photo Lowe’s themselves provided.
When I called the store, the shift manager, She argued for 15 minutes saying they couldn’t see anything wrong. Suggested to pickup from store if I need it, Not sure, Why I paid shipping/delivery charges. Could expect better leadership from the the Shift manager. Its very unprofessional.
Poor delivery handling and even worse customer service. Check the pics below. Security Camera captured the Video also. If Lowes team need, I can share the Video.
SH
saurabh hoonka
Feb 11, 2026
5.0
I absolutely love Lowes customer support team. I was looking for some product and called lowes. There is a nice lady Pratibha helped me about availability of the product. Once I reach there in store, she again helped me by finding my product, told me about my (so many) queries and still being patient and smiling. Its absolutely fantastic experience for me visiting the store, getting what I want and so many helpful information. Thanks to Pratibha and lowes team....
SM
Sreemoy Mohan
Feb 7, 2026
1.0
Absolutely unacceptable behavior from the Cumming Lowe’s.
My wife tried to return an unopened generator 4 days after purchase, with a valid receipt. The generator never left our car trunk because we never lost power. Two front-desk employees (elderly ladies)lied about return policy, refused the return, mocked her, and told her to “go cry” at another Lowe’s.
That is humiliating and completely unprofessional.
Corporate Lowe’s ( both human chat support as well human voice representative) later confirmed the return was 100% valid under the 30-day policy and was shocked this store refused it. We have proof. This was not confusion — it was bad attitude and worse behavior.
We then went to the Duke Road Lowe’s, where Ernie handled the return immediately and professionally, even arranging equipment so we didn’t have to move a 300-lb generator. Night-and-day difference.
The Cumming location should be ashamed. If mocking customers is acceptable here, avoid this store.
SS
Shashank S
Feb 3, 2026
5.0
This review is for the paint department. I went to buy some paint and supplies on 3 different days. On all 3 days, Matthew McNeese helped me out. He is very knowledgeable and very kind. He goes above and beyond in helping customers with lots of patience.
MM
Manjunath Mruthyunjaya
Feb 2, 2026
4.0
They are always competitive with home depot although it's not that crowded as home depot. Very friendly employees who are always ready to help.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Cumming, GA?
You can find appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more at Lowe's Cumming store.
What are the store hours for Lowe's Home Improvement in Cumming, GA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Hours may vary on certain holidays.
Does Lowe's in Cumming offer in-store pickup and delivery?
Yes, Lowe's offers both in-store pickup and delivery services at the Cumming location.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa payment options.
Are there installation services available at Lowe's Cumming?
Yes, Lowe's offers a variety of installation services including appliances, blinds, cabinets, countertops, decking, flooring, lighting, plumbing fixtures, roofing, and more.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start the return online in your Order History. In-store returns require proof of purchase at customer service.
What nearby places can I visit along with shopping at Lowe's in Cumming?
Nearby places include Minute Key for key and locksmith services, CVS Pharmacy for pharmaceuticals and retail, and Holiday Inn Express & Suites for accommodation if visiting from out of town.
Are there good dining options near the Lowe's store in Cumming?
Yes, nearby dining includes Popeyes® Louisiana Kitchen for fast food, LongHorn Steakhouse for a steakhouse experience, and Kumo Sushi & Ramen for Asian cuisine.
Where can I find automotive or repair services near Lowe's in Cumming?
Automotive services near Lowe's include Caliber Collision for auto body repairs, Mavis Tires & Brakes for tire services, and Abra Auto Body Repair of America.
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