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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Cumming, GA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,564 reviews
5 stars
858
4 stars
332
3 stars
132
2 stars
60
1 star
182
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times and unhelpful staff.
Product Availability
Customers appreciated the wide range of products available, but faced issues with online orders and stock discrepancies.
Staff Knowledge
While some employees were praised for their helpfulness and knowledge, others were criticized for being unresponsive or condescending.
Delivery Issues
Numerous complaints were made regarding delivery problems, including delays and poor communication.
Store Cleanliness
Some customers noted cleanliness issues, particularly in the garden center and with dead plants.
- DTDenise Taylor1 day ago1.0My wife and I had the most disgusting experience here in the appliance department. We came in 1/10/2026 to look at a stove as ours had broken the day before. I found one I liked and asked one of the salesman to please assist us. This is where it got disgusting and perverted. This particular day I happened to be wearing a sweater-dress with knee high boots. The Indian salesman who I asked to assist us proceeds to tell me, and insist multiple times that my shoe is untied, in front of me and my wife. My wife, God bless her, who is more of a gentleman than the salesman- didn't catch on as it's not in her nature to think along those lines, but I did, as it's not the first time that line has been used with me. He said it at least 4 times waiting for me to catch on so that I would bend over to check my shoes 🙄😒 When I didn't do as he was disgustingly suggesting, and of course my wife not catching on, biting my tongue, I insisted we move onto the product we were looking at. He then proceeds to mis-gender my wife, gets her to sign up for a Lowe's credit card, which meant a credit check, assuming we would then receive a percentage off the purchase price for signing up. Only afterwards does he then tell us they don't have that particular product available on stock anymore 😡 are you serious? Now we're stuck with a credit card we really didn't want and not even an alternative brand of stove was offered as when I gave the specifications we were looking for (a middle burner with a grate) he then was nasty saying how brand specific that is to Samsung and LG, when there's obviously others not as well known with the same specs. He was visibly frustrated when he couldn't find an alternative online, got his manager or co-worker involved, who then attempted to sell us the display which we didn't want and offered no other brands or options bedsides "Sorry we ran your credit" "Have a nice day" So after a preverted experience, poor salesman tactics and nothing in stock with no alternative solutions, my wife and I went to Home Depot across the street, got a great deal on a stove with the specific burner that we were looking for. No preverted jokes, no pressure, no sales tactics, no credit card sign up. The sales person got us what we were looking for and we will be getting a new stove delivered on Wednesday. That's how you do it.
- CVChary Veera6 days ago1.0The associates at pickup desk are not enough knowledgeable. Had to keep an expensive item which is not useful anymore, due to their wrong information.
- JJJayceJan 4, 20265.0Always quick and easy to get what I need, overall everyone is helpful but sometimes I do feel like I'm being bombarded.
- JMJesse MasonDec 27, 20255.0Greatest place to shop in the area for home improvement needs. Recently closed on home and this place has been much better than most other locations.
- MRM- R!Dec 12, 20251.0Stupid AI is killing customer service. Put in an order to be delivered to my house (over $1000). Get an email & text notice that "instead" it is going to be delivered to a Lowes location that is 45 miles away. I tried to call their service line - which is a stupid AI computer who says "here's the wrong address your order will be shipped to", followed by "our customer service is closed".....EVEN THOUGH I called within 60 seconds of the text saying they were delivering my order TO THE WRONG PLACE. Lowe's is literally eyeballing their corporate demise and management is too arrogant (not stupid - simply too arrogant) to understand that.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Cumming, GA?
You can find appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more at Lowe's Cumming store.
What are the store hours for Lowe's Home Improvement in Cumming, GA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Hours may vary on certain holidays.
Does Lowe's in Cumming offer in-store pickup and delivery?
Yes, Lowe's offers both in-store pickup and delivery services at the Cumming location.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa payment options.
Are there installation services available at Lowe's Cumming?
Yes, Lowe's offers a variety of installation services including appliances, blinds, cabinets, countertops, decking, flooring, lighting, plumbing fixtures, roofing, and more.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start the return online in your Order History. In-store returns require proof of purchase at customer service.
What nearby places can I visit along with shopping at Lowe's in Cumming?
Nearby places include Minute Key for key and locksmith services, CVS Pharmacy for pharmaceuticals and retail, and Holiday Inn Express & Suites for accommodation if visiting from out of town.
Are there good dining options near the Lowe's store in Cumming?
Yes, nearby dining includes Popeyes® Louisiana Kitchen for fast food, LongHorn Steakhouse for a steakhouse experience, and Kumo Sushi & Ramen for Asian cuisine.
Where can I find automotive or repair services near Lowe's in Cumming?
Automotive services near Lowe's include Caliber Collision for auto body repairs, Mavis Tires & Brakes for tire services, and Abra Auto Body Repair of America.