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Store your belongings at Extra Space Storage on 3585 Hutchinson Rd in Cumming, GA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, drive up climate controlled units, kiosk, vehicles are allowed in drive-up units, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
438 reviews
5 stars
413
4 stars
11
3 stars5
2 stars0
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the exceptional customer service provided by staff, particularly highlighting Ronnie and Trish for their helpfulness and professionalism.
Pricing Issues
Several customers expressed frustration over significant and unexpected price increases for storage units, describing the practices as exploitative and deceptive.
Facility Condition
The storage facilities received positive remarks for being clean, well-maintained, and secure, contributing to a good overall experience.
Mixed Experiences
While many customers had positive interactions, there were serious complaints regarding security issues and mishandling of belongings, indicating a lack of consistency in service.
- DDDesirae Davis2 days ago5.0Ronnie was awesome!! She made sure we had everything we needed and helped us in the rain!! Thank you Ronnie!!
- MMMary Miller3 days ago5.0I was very pleased with the service at Extra Space Storage on Hutchinson Road in Cumming, Georgia. Ronnie, the manager went above and beyond in helping to make sure I had a great customer experience. She’s very knowledgeable and professional. Actually I had moved out of one of my storage units and meant to call and let her know and forgot. She contacted me to make sure that I was OK. I highly recommend Extra Space Storage and especially this location! They definitely get five stars from me.
- JRJ RJan 4, 20265.0Ronnie, has given me the best customer service I've had in years. You can tell she truly enjoys her job and this company is very lucky to have her represent their establishment.
- LCLee ChadwickJan 3, 20265.0I my arrangements directly online. In the middle of the night and moved stuff inthe morning They charge half of what many other places are quoting. The facilities are immaculate. The manager is attentive. Can’t say enough good things about it.
- IMItzel MendozaDec 31, 20255.0Amazing experience at extra space! Definitely better prices and staff than the other place I was at. Shout out to Veronica for answering all my questions
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents in Cumming as well as Dunn and Big Creek.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Hutchinson Rd and Atlanta Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for Extra Space Storage in Cumming, GA?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, Sunday through Saturday, with gate access during these hours.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including drive-up access units, climate-controlled units, non-climate-controlled units, and vehicle storage like RV and boat storage.
Does Extra Space Storage provide packing and moving supplies for purchase?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at local facilities for purchase.
Is climate control available at Extra Space Storage?
Most facilities offer climate-controlled storage units for temperature sensitive items, alongside standard units without climate control.
What security and access features does Extra Space Storage provide?
The facility offers exceptional security, multiple entrance/exit gates, drive-up access, on-site resident manager, deliveries accepted, and is ADA compliant.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online at their website: https://www.extraspace.com/storage/facilities/us/georgia/cumming/3640/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
What is the closest intersection to Extra Space Storage in Cumming, GA?
Extra Space Storage is located near the intersection of Hutchinson Rd and Atlanta Rd, making it easy to find.
What nearby places can customers visit before or after their storage visit?
Customers can visit nearby shops like Pro Wood Art, Lady Beth at The Cedar Chest for flowers and gifts, or Dream Home Interiors for furniture to complement moving or storage needs.
Are there entertainment options near Extra Space Storage where customers can spend time?
Yes, nearby entertainment options include Stars and Strikes Family Entertainment Center, a bowling alley and arcade, and Planet Fitness for fitness needs.
How can nearby professional services and shops assist customers using Extra Space Storage?
Nearby services like Daniel Ahart Tax Service and Matthew Devine: Allstate Insurance can help with financial and insurance needs related to moving or storage, while shops like Universal Nails And Spa offer relaxation options.