Extra Space Storage

4.9
531 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2016 Atlanta Hwy in Cumming, GA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, lifts available, parking spaces, RV parking, heated loading bay, vehicles are allowed in drive-up units, solar site, Wifi available, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2016 Atlanta Hwy, Cumming, GA
30040, United States

Hours

Reviews

4.9
531 reviews
5 stars
493
4 stars
25
3 stars
3
2 stars
5
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Gerard and the staff received consistent praise for their friendliness, professionalism, and willingness to help customers with their needs.

Facility Condition

The storage facility is frequently described as clean, well-maintained, and secure, providing customers with peace of mind.

Pricing

Customers appreciate the competitive pricing and value for money, although some noted issues with rate increases after initial rental.

Accessibility

The facility is noted for being easy to access, with multiple access zones and a straightforward rental process.

Staff Knowledge

Staff members, particularly Gerard, are recognized for their knowledge and ability to explain options clearly, enhancing the customer experience.
  • JH
    jonathan hogue
    5 days ago
    2.0
    Extra Space Storage Extra Space Storage started out great for our move from California to Georgia. We got a solid move in rate at about 250 dollars and then paid 192 dollars per month for the first three months. After that, the rate increased to 272 dollars. Most recently, it was raised again to 352 dollars per month. At that point I decided to move out. Paying 350 dollars a month for a ten by twenty five unit in Georgia is unreasonable. The staff at this location has always been excellent, but the pricing model is extremely frustrating. Over the next four months I would have spent about 1,600 dollars here compared to roughly 400 dollars at Public Storage for the same size unit. That is a huge difference and it adds up to more than 4,200 dollars per year. If you only need storage for three months or less, Extra Space might still be fine. For anything longer, especially if you are settling in after a major move like we were, expect ongoing price hikes every few months. Our plan changed and our storage needs grew to almost fourteen months, which made the repeated rate increases impossible to justify.
  • PA
    Phani Adivi
    Nov 10, 2025
    5.0
    Very nice storage unit. Friendly customer service whenever we call. The elevator access makes it easy to keep and remove your stuff from them. Clean and climate controlled. Alex - one of the employees is very friendly. Good experience
  • RT
    Rick Tice
    Nov 4, 2025
    5.0
    The staff was extremely helpful in leasing a storage unit for our furniture and car. I highly recommend Extra Space.
  • JB
    Jasmin Bennett
    Nov 1, 2025
    5.0
    I’m a novice when it comes to renting a storage unit but Gerard did a great job explaining everything and showing me all the necessities. Couldn’t feel more at ease.
  • YC
    Yuliana Castillo
    Oct 20, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I’ve had a great experience at Extra Space Storage on Atlanta Hwy in Cumming! Gerard has been absolutely amazing—super friendly, professional, and always willing to help with any questions or concerns. The facility is very clean, well-maintained, and easy to access. I really appreciate how secure everything feels, and the customer service is top-notch. If you’re looking for a safe and reliable place to store your things, I definitely recommend this location and Gerard’s excellent service!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.