Customers consistently praised Aqua Design Pools for their excellent communication, responsiveness, and professionalism throughout the pool building and maintenance process.
Quality of Work
The craftsmanship and attention to detail in pool construction were frequently highlighted, with many customers expressing satisfaction with the final product.
Timeliness
Aqua Design Pools was noted for completing projects on time or even ahead of schedule, which was appreciated by many clients.
Post-Installation Service
While many reviews praised ongoing maintenance and service, some customers reported issues with responsiveness after the initial installation.
Overall Experience
Overall, customers expressed high levels of satisfaction with their experiences, recommending Aqua Design Pools for their professionalism and quality.
ES
Edward Searcy
Dec 23, 2025
5.0
Aqua Design Pools designed and installed a pool in our back yard. They were great to work with, and we were pleased with the results. The installation was on time and within budget. The team was very helpful and great to work with. I highly recommend Aqua Design Pools.
HH
Head Homes
Dec 22, 2025
5.0
From start to finish, Aqua Design Pools & Spas exceeded every expectation. Their team was professional, knowledgeable, and genuinely cared about delivering a quality product. Communication was clear and consistent throughout the entire process, and they were always happy to answer questions or offer helpful suggestions.
The craftsmanship and attention to detail are top-notch—the finished pool looks incredible. They stayed on schedule (which was quicker than all other pool companies we interviewed), kept the work area clean, and followed through on everything they promised. It’s rare to find a company that combines quality work, great customer service, and integrity so seamlessly.
We couldn’t be happier and would recommend them without hesitation!
SC
S C
Dec 15, 2025
5.0
Aqua Design Pool and Spa were absolutely 10 star to work with on the building and design of our new pool!! From the design process to the construction , the entire team was amazing to work with ! I cannot thank them enough for making the experience seamless from beginning to end!! Our pool is absolutely beautiful!!
JS
Jeff Spranger
Dec 9, 2025
4.0
After getting multiple quotes I went with Aqua Design for my 23,000-gallon pool with spa and grotto back in YR 2019. I was very happy with the construction and initial service. I would give them 5 stars but the subsequent service they provided was spotty at best. It takes about a week for them to respond to emails, which is often too late for more serious issues. They also do not have consistently knowledgeable crews on site, which prolongs issues and potentially increases repair costs. So, I unfortunately had to cancel my service contract with them. Too bad as they did a great installation and I'd prefer to have stayed with them.
AB
andrew boone
Dec 5, 2025
5.0
extremely satisfied with the entire process!! they kept a steady pace and kept us informed along the way. definitely recommend.
Frequently Asked Questions About Aqua Design Pools & Spas, LLC
Do I need to be home during the pool build?
While your presence isn't required throughout the entire construction process, there may be certain stages that necessitate additional appointments. We'll coordinate these with you in advance to ensure smooth progress.
What services does Aqua Design Pools & Spas, LLC offer?
Our company provides a comprehensive range of services to North Georgia, including pool and spa design, new pool construction, renovation projects, ongoing maintenance, and the addition of custom pool features.
Does Aqua Design Pools & Spas, LLC offer financing?
Yes, we collaborate with HFS Financial and Lyon Financial to offer our clients flexible and affordable financing options for their pool projects.
What is the difference between a concrete and a gunite pool?
A shotcrete pool uses a 4,000 psi concrete mix that's delivered to the site from a concrete plant. In contrast, a gunite pool involves concrete that's mixed directly on-site during construction.
How much does an inground gunite pool cost?
At our company, inground gunite pools start at $100,000. We maintain consistent quality in craftsmanship and materials across all our projects, regardless of the pool's size.
Do I need to have a fence around my pool?
Georgia state law mandates a fence around swimming pools, equipped with self-closing and self-latching gates. Fence height requirements vary by jurisdiction, so we recommend checking with your local zoning office for specific regulations in your area.
What type of materials are used?
We utilize high-quality materials including PebbleTec, Belgard pavers, natural flagstone coping, frostproof ceramic tiles, and natural stack stone in our pool construction. Additional materials may be used for custom features. Our pool equipment is fully automated, and salt systems include cleaners. As a certified warranty station, we provide support for all the brands we work with.
How long does it take to build a pool?
Typically, the pool construction process takes approximately 12-14 weeks from the initial excavation to completion.
Do I need to be home during the pool build with Aqua Design Pools & Spas, LLC?
You don't need to be home during the pool build, but some steps may require additional appointments scheduled with you.
What warranties does Aqua Design Pools & Spas, LLC offer for their pool projects?
They offer a 3-year equipment warranty, a 15-year labor and material interior finish warranty, and a structural warranty.
What types of services does Aqua Design Pools & Spas, LLC provide?
They provide pool renovations, service and maintenance, pool and spa design, new pool builds, and additional pool features in north Georgia.
Does Aqua Design Pools & Spas, LLC offer financing options?
Yes, they refer clients to HFS Financial and Lyon Financial for flexible and affordable financing options.
What materials does Aqua Design Pools & Spas, LLC use for their pool builds?
Materials include PebbleTec, Belgard pavers, natural flagstone coping, frostproof ceramic tiles, natural stack stone, and automated salt system equipment.
How long does it typically take to build a pool with Aqua Design Pools & Spas, LLC?
Pool builds usually take about 12-14 weeks from excavation to completion.
Is a fence required around pools built by Aqua Design Pools & Spas, LLC in Georgia?
Yes, Georgian law requires a fence around pools; local jurisdiction may specify height and other fencing requirements.
Where is Aqua Design Pools & Spas, LLC located?
They are located at 6905 Alan Thomas Road, Cumming, GA 30028.
Which nearby places can I visit before or after visiting Aqua Design Pools & Spas, LLC in Cumming, GA?
Nearby places include Silver City Market (home goods and thrift store), Hoss' Backyard Bar 'N Grill for dining, and Thomas Lake for outdoor recreation.
How can the nearby gas stations assist me when visiting Aqua Design Pools & Spas, LLC?
Nearby gas stations like Chevron and DAWSONVILLE CITGO provide convenient fuel options if you're traveling to or from Aqua Design Pools & Spas, LLC.
Are there any nearby services or stores that complement Aqua Design Pools & Spas, LLC's offerings?
Yes, nearby businesses like Hood Landscape (landscaping and gardening) and Brian Westbrook Cabinets (countertop installation) offer services that can enhance your outdoor living space after pool installation.