Customers consistently praised Aqua Design for their exceptional communication, responsiveness, and professionalism throughout the pool building and maintenance process.
Quality of Work
The craftsmanship and quality of the pools built by Aqua Design received high marks, with many customers expressing satisfaction with the final product and attention to detail.
Timeliness
Many reviews highlighted that Aqua Design completed projects on or ahead of schedule, which is a notable achievement in the construction industry.
Overall Experience
Overall, customers reported a positive experience with Aqua Design, often recommending them to others and expressing gratitude for the transformation of their outdoor spaces.
Areas for Improvement
Some customers noted issues with communication and project management, particularly regarding updates and follow-through on service requests.
JW
James Wiley
Nov 7, 2025
5.0
My wife said either we move to Florida or get a pool. I chose to get a pool. The best decision I ever made. Aqua Design was a pleasure to work with, from the initial site visit right through to the pool opening. They give a fair price for a top quality product. I like that they make the commitment that once they start a project, they are on it until it is finished. Communication was excellent. We had some delays due to very rainy weather and they always let us know what was going on. And still finished the project within the time window they had given us. I highly recommend them. They are a great team!
AC
April Coy
Oct 24, 2025
5.0
Absolute professionals with flawless execution!
RW
Robert Waggoner
Oct 1, 2025
5.0
Absolute pleasure working with this family owned pool company.
Aqua Design told us they would build us a visually stunning and “bulletproof” pool. They have delivered on those promises. We just past our the one-year anniversary. We are extremely pleased with how everything has turned out. From construction to after sales service, this company does what they say they are going to do. Integrity, ethics and old fashion good service earn Aqua Designs 5 stars and customers for life. Highly recommend!
JV
Janet V-P
Sep 17, 2025
5.0
We debated for years about putting in a pool. I’m very glad we did, and we chose Aqua Designs.
Our project required extensive regrading and building a large stone wall behind the pool which made it more difficult.
The time line we were given stayed true. Because they don’t sub out certain phases of the project like many pool companies, all the crews knew each other and we never had a delay.
Two other neighbors recently had Aqua Designs build their pools, so they came highly recommended by people we knew personally which was a big plus.
Very happy with our pool!
JD
Janine Dyason
Sep 15, 2025
5.0
We recently had the pleasure of working with Aqua Design Pools and Spas to build our dream pool. We couldn’t be happier with the entire process from start to finish.
Jeff took the time to understand exactly what we wanted, offering creative ideas, while also considering our budget. He then proceeded to provide us with beautiful 3D pictures of the pool which helped us visualize exactly what it would look like when finished.
The project was well managed and the team kept us updated every step of the way so we always knew what was happening and what to expect at every phase.
The whole team at Aqua Design Pools and Spas went above and beyond in terms of communication and professionalism. The entire crew was courteous, on time, and kept our property clean throughout the build. If we had any questions along the way, we had a direct line to somebody that could answer our questions.
We are absolutely thrilled with the final result. Our backyard has been transformed into the oasis that we dreamed of.
Thank you Aqua Design Pools and Spas!!
Phil and Janine Stowers
Frequently Asked Questions About Aqua Design Pools & Spas, LLC
Do I need to be home during the pool build?
While your presence isn't required throughout the entire construction process, there may be certain stages that necessitate additional appointments. We'll coordinate these with you in advance to ensure smooth progress.
What services does Aqua Design Pools & Spas, LLC offer?
Our company provides a comprehensive range of services to North Georgia, including pool and spa design, new pool construction, renovation projects, ongoing maintenance, and the addition of custom pool features.
Does Aqua Design Pools & Spas, LLC offer financing?
Yes, we collaborate with HFS Financial and Lyon Financial to offer our clients flexible and affordable financing options for their pool projects.
What is the difference between a concrete and a gunite pool?
A shotcrete pool uses a 4,000 psi concrete mix that's delivered to the site from a concrete plant. In contrast, a gunite pool involves concrete that's mixed directly on-site during construction.
How much does an inground gunite pool cost?
At our company, inground gunite pools start at $100,000. We maintain consistent quality in craftsmanship and materials across all our projects, regardless of the pool's size.
Do I need to have a fence around my pool?
Georgia state law mandates a fence around swimming pools, equipped with self-closing and self-latching gates. Fence height requirements vary by jurisdiction, so we recommend checking with your local zoning office for specific regulations in your area.
What type of materials are used?
We utilize high-quality materials including PebbleTec, Belgard pavers, natural flagstone coping, frostproof ceramic tiles, and natural stack stone in our pool construction. Additional materials may be used for custom features. Our pool equipment is fully automated, and salt systems include cleaners. As a certified warranty station, we provide support for all the brands we work with.
How long does it take to build a pool?
Typically, the pool construction process takes approximately 12-14 weeks from the initial excavation to completion.
Do I need to be home during the pool build with Aqua Design Pools & Spas, LLC?
You don't need to be home during the pool build, but some steps may require additional appointments scheduled with you.
What warranties does Aqua Design Pools & Spas, LLC offer for their pool projects?
They offer a 3-year equipment warranty, a 15-year labor and material interior finish warranty, and a structural warranty.
What types of services does Aqua Design Pools & Spas, LLC provide?
They provide pool renovations, service and maintenance, pool and spa design, new pool builds, and additional pool features in north Georgia.
Does Aqua Design Pools & Spas, LLC offer financing options?
Yes, they refer clients to HFS Financial and Lyon Financial for flexible and affordable financing options.
What materials does Aqua Design Pools & Spas, LLC use for their pool builds?
Materials include PebbleTec, Belgard pavers, natural flagstone coping, frostproof ceramic tiles, natural stack stone, and automated salt system equipment.
How long does it typically take to build a pool with Aqua Design Pools & Spas, LLC?
Pool builds usually take about 12-14 weeks from excavation to completion.
Is a fence required around pools built by Aqua Design Pools & Spas, LLC in Georgia?
Yes, Georgian law requires a fence around pools; local jurisdiction may specify height and other fencing requirements.
Where is Aqua Design Pools & Spas, LLC located?
They are located at 6905 Alan Thomas Road, Cumming, GA 30028.
Which nearby places can I visit before or after visiting Aqua Design Pools & Spas, LLC in Cumming, GA?
Nearby places include Silver City Market (home goods and thrift store), Hoss' Backyard Bar 'N Grill for dining, and Thomas Lake for outdoor recreation.
How can the nearby gas stations assist me when visiting Aqua Design Pools & Spas, LLC?
Nearby gas stations like Chevron and DAWSONVILLE CITGO provide convenient fuel options if you're traveling to or from Aqua Design Pools & Spas, LLC.
Are there any nearby services or stores that complement Aqua Design Pools & Spas, LLC's offerings?
Yes, nearby businesses like Hood Landscape (landscaping and gardening) and Brian Westbrook Cabinets (countertop installation) offer services that can enhance your outdoor living space after pool installation.