Store your belongings at Extra Space Storage on 6177 Jackson Hwy in Covington, GA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff members, especially Bre, Desiree, and Megan, received high praise for their helpfulness, professionalism, and friendliness, contributing to a positive customer experience.
Facility Condition
The storage facility is consistently noted as clean, well-maintained, and secure, enhancing customer satisfaction.
Pricing Concerns
Several customers expressed dissatisfaction with unexpected price increases, indicating a need for better communication regarding rates.
Mixed Experiences
While many reviews highlight excellent service, there are isolated incidents of poor customer service and unresolved issues, particularly regarding communication and pest control.
JR
Jon Robbins
Feb 2, 2026
1.0
They don't tell you it's a promotional rate
AM
Ashlee M.
Dec 8, 2025
5.0
I had a great experience at this storage facility, and I want to especially highlight Bre for her outstanding customer service. From the moment I arrived, Bre was attentive, patient, and incredibly helpful in meeting my needs. She took the time to explain all my options clearly, helped me find the perfect unit, and made the entire process quick and stress-free.
It’s rare to find someone who genuinely cares about making sure you’re taken care of, but Bre absolutely delivered. The facility itself is clean, secure, and well-maintained, but Bre’s professionalism and kindness are what truly set it apart.
Highly recommend this location—ask for Bre if you want top-tier service!
SS
Stacey Stuart
Oct 29, 2025
5.0
Desiree was an awesome help to me for getting me into a storage unit. She is knowledgeable, engaging and had a wonderful/helpful attitude through the whole process, making it a successful/pleasurable experience! 😊
BUT, once we got locked in the gate since we weren’t told how to exit and she chose to lock the door and not answer a business phone for a customer and I had to get the police out there to get her to open the door, FORGET everything I said about Desiree- I was dead WRONG. Rent somewhere else…
LV
Latisha R. Visions
Oct 25, 2025
5.0
Bre is the best like…….. From the time I got on the phone, she was in good spirits all the way to the end. She made the entire experience smooth and I felt like I was on the phone with a friend. Thank you, Bree and thank you extrastorage!
KB
Kevin B
Oct 18, 2025
5.0
I would like to thank Bre Kelly for making the process so easy. She clear and direct with all of her answers to my my questions. You made the process simple and easy. Her driving skills on the cart was top notch as well! Overall she did an amazing job!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Covington, Oxford, Porterdale, Jamestown, Almon, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Jackson Hwy and GA-36.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
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