Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Conyers, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
2,536 reviews
5 stars
1,272
4 stars
561
3 stars
243
2 stars
124
1 star
336
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and friendly, while others were criticized for being rude or unresponsive.
Product Availability
Customers frequently reported issues with product availability and stock levels, leading to frustration during their shopping experience.
Delivery Issues
Numerous complaints about delivery delays and poor communication regarding order status, causing significant dissatisfaction among customers.
Store Organization
Feedback indicated that the store was often disorganized, with customers struggling to find assistance or locate items.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences with specific employees who provided exceptional service.
- DTDiana Taylor1 day ago5.0I love Lowes, prefer it over Home Depot...Really nice customer service girl was wandering the floor assisting customers. I went in to buy a roll of Christmas lights, got a great deal- on sale and saved $5. They also have a great selection of Christmas wreaths at really good prices. Love Lowes!!!
- JPJay ParkerNov 5, 20255.0We visit Lowe’s at least 5 times a week, for our business. I have to say as much as we come to Lowe’s, Today was the most pleasant. Aaron, came and asked if I was finding everything okay ( I was in lumber ) and if I needed help. In fact, I did. There were several things I needed pricing on. He helped me, with no reservations, smile and great attitude that honestly most of the time we don’t get anywhere. Super friendly and informative and got everything I needed on my list! An ABSOLUTE PLEASURE! Thanks, Aaron! Jay - OFF GRID CONSTRUCTION :)
- PWPaula WorthyOct 24, 20255.0Awesome shopping experience. Every person I encountered was welcoming and willing to help. Shout out to Shantoya. She saw me struggling with my purchase, offered a helping hand and made sure I was okay in every way! Thank you all for enjoying what you do and for helping the disabled.
- ABAmber BunchOct 22, 20251.0AVOID! Dealing with this store has been the worst experience in my 15+ years of buying from Lowes. The associates are rude and incompetent, management is never anywhere to be found, and the delivery men are a JOKE. Save yourself the headache. Pick ANY other location.
- LRL ROct 15, 20255.0I just left the Conyers Lowe’s, and Jorge was working at the self-checkout line. I’ll be honest — I usually dread coming to this location because the customer service can be lacking, but it’s close to my house, so I still come. Now, about Jorge — he is amazing! His energy is infectious, and his customer service skills are top-notch. You can tell he genuinely enjoys what he does — and even if he doesn’t, he sure doesn’t let it show! Jorge is a true asset to Lowe’s. If he isn’t already in management, he absolutely should be — or at the very least, a trainer. You rock, Jorge, 5 ⭐️ to you! 10/15/25
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Conyers, GA?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more.
What are the store hours for Lowe's Home Improvement in Conyers, GA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, so it's best to check ahead.
Does Lowe's offer any delivery or pickup services?
Yes, Lowe's offers in-store pickup and delivery services to customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's in Conyers provide installation services?
Yes, Lowe's offers various installation services including appliances installation, flooring, blinds, cabinets, doors, HVAC, roofing, and more.
What special features or benefits does Lowe's offer to customers?
Lowe's offers free delivery, free haul away, gift cards, free shipping, easy returns, and easy exchanges.
Are there any propane exchange services near Lowe's Home Improvement in Conyers?
Yes, Blue Rhino Propane Exchange is nearby and offers propane refill services which can be convenient for customers using grills or outdoor equipment from Lowe's.
Where can I get locksmith services near Lowe's in Conyers?
minuteKEY and Minute Key offer key and locksmith services near Lowe's, making it convenient for customers who may need key duplications or lock repairs during their visit.
What dining options are available close to Lowe's Home Improvement in Conyers?
There are several nearby restaurants including Zaxby's, Taco Mac, and BJ Buffet Conyers, providing customers convenient places to eat before or after shopping at Lowe's.