Extra Space Storage

5.0
311 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1337 Highway 138 NE in Conyers, GA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, security access to your floor only, drive up climate controlled units, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1337 Highway 138 NE, Conyers, GA
30013, United States

Hours

Reviews

5.0
311 reviews
5 stars
304
4 stars
4
3 stars
0
2 stars
2
1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Fallon, Jennifer, and Alyssa, received high praise for their exceptional, friendly, and knowledgeable service.

Cleanliness

The facility is consistently noted for being very clean and well-maintained, contributing to a positive customer experience.

Professionalism

Customers highlighted the professionalism and attentiveness of the staff, making the rental process smooth and efficient.

Accessibility

While many found the process easy and convenient, some customers expressed concerns about unit accessibility and operational hours.

Overall Satisfaction

Overall, customers reported a high level of satisfaction with their experiences, recommending the facility for its service and cleanliness.
  • DK
    Deridre Key
    Nov 12, 2025
    4.0
    The staff, the cleanliness, the ease of making a reservation at the location on Hwy 138, all deserve five stars. However, I only gave four stars because the company goes up on the cost of a rental space every six months. So after two years, I’m forced to move my 10 x 10 to another facility where I’ll be paying half of what I’m paying now. Thank you, Extra Space Storage!
  • AP
    Anna Petrova
    Nov 5, 2025
    5.0
    I had a wonderful experience with Jennifer Ingole, the store manager at Extra Space Storage. She was extremely helpful and friendly, taking the time to explain all the details clearly over the phone and in person. The facility itself was very clean, well-organized, and trustworthy. I truly appreciated her professionalism and attentiveness. Highly recommend!
  • DB
    Deondrell Butler
    Nov 4, 2025
    5.0
    I had a very heart warming experience with Jennifer, she was very professional and passionate about helping us. She's a wonderful person. Thank you so much Jennifer
  • CB
    Cara Belhaj
    Nov 3, 2025
    5.0
    We did an auction unit and the process was seamless!!!! It always is at extra space!!!
  • TB
    Tenesia Branch
    Nov 3, 2025
    5.0
    Awesome service the office staff is so friendly & helpful they are amazing. I will definitely use them again

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.