The Sleep Center

Reviews

• JK

  Julia Kunze

  Dec 24, 2025
  5.0
  My husband and I got a temper pedic mattress during the Black Friday sale! Melissa was incredibly helpful and it was a great experience, we got the mattress quickly and the delivery was great. They made everything so easy.
• CT

  Camille Thompson

  Oct 18, 2025
  5.0
  Just bought a tempurpedic mattress with adjustable base our representative was Melissa Townsend. Customer service was A1, she was very nice and soft spoken -and very knowledgeable. Will definitely see her again for our next purchase. I also appreciate the fact that the company has so many perks for service members. Paid 6.5k out the door
• LL

  Lucy Lamb

  Feb 10, 2025
  5.0
  Before purchasing a new mattress, I was absolutely dreading the shopping process—dealing with salespeople, delivery, and everything in between. However, my experience at The Sleep Center in Columbus completely changed my perspective. From the moment I walked in, Cloee greeted me warmly and immediately put me at ease. She offered to walk around with me but also gave me the option to browse on my own, which made me feel comfortable from the start. I’m so glad I chose to walk with her because she was incredibly knowledgeable about mattresses and helped me pinpoint exactly what I wanted and needed. She patiently guided me through the options, allowing me to try out different mattresses and explaining the details of each. By the time I left, I had narrowed it down to two choices, and she provided a thorough breakdown of their differences in construction and price. When I returned a few days later to make my purchase, Cloee ensured that the price I was originally quoted was honored and arranged for next-day delivery. The delivery experience was just as seamless. The team arrived on time, delivered the new mattress, and even removed my old one without any hassle. Overall, what I expected to be a stressful process turned out to be fantastic, thanks to Cloee and the team at The Sleep Center. I highly recommend them to anyone in need of a new mattress!
• SL

  Sarah Lynn

  Aug 22, 2024
  5.0
  Melissa Townsend is the lady to see for all your mattress needs. She took time to answer all of are questions. The whole process went so smoothly and we were able to find the perfect bed for my father. You couldn’t beat the price or the quality of the products they offer. The sleep center cares about veterans. I also have to give praise where it is due. Our delivery guys, Zach and Shelby, were amazing! They got here on time, was respectful and put everything together for us. A true definition to southern hospitality.
• AC

  A C

  Jan 17, 2021
  3.0
  I went to this location to start mattress shopping. The saleswoman was great. She showed us a bunch of different options, and explained what was available as well as the warranties. However, the extra fees that Mattress Firm tacks on for the warranties and set-up are a bit high. We were looking at one of the cheaper mattresses too that was on sale with the free base. I ended up going right across the street to Sleep Number. By the time Mattress Firm tacked on the extra charges, I was able to get a Sleep Number mattress with a mattress pad and two top of the line pillows plus the delivery fee and still save money. The mattress at Sleep Number itself was even cheaper than the mattress alone, without any other items. Mattress Firm has a lot of different options. Just watch out for the extra fees.

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