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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Columbus, GA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
3,350 reviews
5 stars
1,727
4 stars
783
3 stars
323
2 stars
139
1 star
378
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported poor service and long wait times for assistance.
Product Availability
Customers generally found that Lowe's had a wide selection of products, but there were complaints about items being out of stock or not ready for pickup.
Delivery Issues
Numerous reviews highlighted significant problems with delivery services, including missed deliveries and poor communication regarding order status.
Store Cleanliness
While some customers appreciated the cleanliness of the store, others noted issues with organization and cleanliness in certain areas.
Employee Recognition
Several employees were specifically recognized for their exceptional service, indicating that there are standout staff members who positively impact customer experiences.
- JYJay Ybarra5 days ago1.0Never anyone to assist Employees always have attitude just go to home depot and have a great day
- HFHudson FarmJan 3, 20261.0Self checkout stole 10 dollars. No service, slow
- AAAnnette AllenDec 24, 20255.0They usually have everything I need and very friendly staff.
- AJAudie JonesDec 22, 20253.0Store is going down hill. Customer service is poor. No one ever available to assist. Had to wait 20 minutes just to get 14 bags of mulch. Ridiculous.
- WWWhitney WoodsDec 14, 20255.0I’d like to recognize Michael at the Lowe’s in Columbus, GA for his help in the contractor pickup/loading area. He assisted me with loading fifty cinder blocks over three trips into my SUV and was consistently patient and professional. His assistance made the process much easier, and his customer service reflects very well on the store!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Columbus, GA?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, and more.
What are the store hours for Lowe's Home Improvement in Columbus, GA?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM, with adjusted holiday hours on specific dates.
Does Lowe's in Columbus offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account to receive updates.
What payment methods are accepted at this Lowe's location?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's in Columbus?
Yes, Lowe's offers a variety of installation services including appliances, cabinets, flooring, lighting, HVAC, roofing, and more.
What languages are supported at Lowe's in Columbus, GA?
English and Spanish are supported, with in-store translation services available for other languages to assist customers.
Which nearby places of interest can I visit when shopping at Lowe's?
Nearby places include Blue Rhino Propane Exchange for propane needs, minuteKEY and Minute Key for key and locksmith services, and various dining options like Dave's Hot Chicken and Panda Express, making it convenient to shop and run errands in the area.
Is there a place nearby where I can get key and locksmith services while visiting Lowe's?
Yes, both minuteKEY and Minute Key are nearby locksmith services you can access while visiting Lowe's Columbus.
Are there any nearby restaurants near Lowe's in Columbus for a meal before or after shopping?
Yes, nearby restaurants include Nancy's Pizza, Willy's Mexicana Grill, Chipotle Mexican Grill, and Yummy Villa ice cream shop, offering a variety of meal options close to Lowe's.