Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.8
1,061 reviews
5 stars
962
4 stars
44
3 stars
19
2 stars7
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and patient sales staff, particularly highlighting Jason, Kenneth, and Aulashua for their exceptional service.
Product Knowledge
Sales associates demonstrated a strong understanding of the products, helping customers make informed decisions without feeling pressured.
Positive Experience
Many reviews reflected a pleasant shopping experience, with customers appreciating the no-pressure environment and the attentiveness of the staff.
Management Response
The owner and management were recognized for their professionalism and commitment to customer satisfaction, effectively addressing concerns and ensuring a positive experience.
Quality Concerns
Some customers expressed dissatisfaction with the perceived decline in product quality and craftsmanship compared to previous purchases.
- GGGlenda George2 days ago5.0There was a friendly greeting when I walked in the door which remained throughout the visit. The sales person listened to what I was looking for. He was able to find exactly what I wanted.
- BCBen CochranNov 11, 20255.0Kenneth was knowledgeable and answered every question we had. From fabric selections to things we may need to look out for when purchasing furniture. He knew it all. Kind and respectful of our time. He didn’t hassle us with every chair we sat in but came right over when we needed help.
- BHBlue HeelerNov 8, 20255.0Walked in and was greeted by Jason. He was awesome!!! Answered every question we had and wasn’t pushy like most sales people are. Allowed us time and space to browse and discuss before purchasing a new sofa and recliner.. thank you for making our visit to Lazy Boy stress/hassle free l
- EBEric BrewOct 31, 20255.0I walked into La Z Boy of Columbus today for the second time and was genuinely surprised when Jason recognized me right away. In a world where customer service seems to be fading fast, this was a refreshing reminder of what it should look like. Jason did not just try to sell me something. He listened. He remembered my family, our needs, and the style we were going for. He made us feel comfortable making a large purchase because he treated us like people, not a transaction. He answered every question with patience and honesty, never rushed us, and genuinely wanted us to walk away happy. That kind of service is rare. It was the deciding factor in our purchase. If more salespeople carried themselves the way Jason does, with integrity, kindness, and real attention to detail, the customer experience everywhere would look different. Jason is the reason we will keep coming back to La Z Boy of Columbus. Customer service in its truest form is alive and well in that store, and it is because of him. Highly recommend. 🙌
- AAAmanda AllredOct 31, 20255.0I just wanted to take a moment to sincerely thank the owner, Bryan Evans for stepping in and doing the right thing after my recent experience as a customer. Your professionalism, integrity, and genuine care for your customers truly stood out. It means a great deal to see a local business owner take responsibility and make things right - it speaks volumes about your character and commitment to our community. Thank you for turning a disappointing situation into a reminder that good people still run good businesses. I also wanted to give a shoutout to your technician Al Willis for the repair and friendly customer service. Thanks again for everything and we will continue to always do business with your local La-Z-Boy as well as recommend to anyone and everyone.
Frequently Asked Questions About La-Z-Boy Columbus
What types of furniture does La-Z-Boy Columbus offer?
La-Z-Boy Columbus offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
What are the store hours for La-Z-Boy Columbus?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:30 PM to 5:00 PM.
Does La-Z-Boy Columbus offer delivery services?
Yes, La-Z-Boy Columbus provides delivery services.
Is proof of COVID-19 vaccination required to shop at La-Z-Boy Columbus?
No, proof of vaccination is not required to shop at La-Z-Boy Columbus.
What payment options are accepted at La-Z-Boy Columbus?
They accept American Express, Discover, Mastercard, and Visa.
Where is La-Z-Boy Columbus located?
La-Z-Boy Columbus is located at 5555 Whittlesey Blvd., Bldg. 1, Columbus, GA 31909.
How can I contact La-Z-Boy Columbus?
You can contact them by phone at +1 706-653-1070 or visit their website at https://www.la-z-boy.com.
Are there any dining options near La-Z-Boy Columbus?
Yes, nearby dining options include The Burger Experience, The Wing Experience, Carrabba's Italian Grill, Sonic Drive-In, Tropical Smoothie Cafe, and Chili's Grill & Bar.
What shopping destinations are near La-Z-Boy Columbus?
Nearby shopping includes Trendy Merch Boutique, Pandora, Gap Factory, Old Navy, Bath & Body Works, Party City, JOANN Fabric and Crafts, Babies"R"Us, HomeGoods, Barnes & Noble, Burlington, and Shoe Dept.
How can nearby services like XOG Valet Services and Sears Auto Centers assist customers visiting La-Z-Boy Columbus?
XOG Valet Services provides convenient garbage collection nearby, while Sears Auto Centers offers automotive services and tire repair, which can be helpful for customers before or after their visit to La-Z-Boy Columbus.