Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.8
1,097 reviews
5 stars
998
4 stars
44
3 stars
19
2 stars7
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, knowledge, and professionalism of the sales staff, particularly highlighting individuals like Jason and Kenneth.
Sales Approach
The sales team was noted for their non-pushy, patient approach, allowing customers to browse and make decisions without pressure.
Product Knowledge
Sales representatives demonstrated extensive knowledge about the products, helping customers find the right furniture to meet their needs.
Quality Concerns
Some customers expressed dissatisfaction with the perceived decline in product quality and craftsmanship compared to previous experiences.
- COCindy OwensJan 5, 20265.0Bret assisted me with my purchase of a recliner. He was knowledgeable and walked us to every recliner that would be the best fit for my five foot frame. Bret also allowed time for my husband and I to discuss features and returned to check on us. I appreciated the low pressure approach and returned after shopping other retailers to make a purchase from him.
- EPElizabeth PeckhamJan 2, 20265.0Kenneth was FANTASTIC! Besides knowing his business & being incredibly helpful, I felt like he was honest, transparent & not at all pushy. Plus, I am so pleased with the chair I purchased & the fabric selections. Thanks, LB!
- SCSid CottinghamDec 29, 20255.0Kenneth showing remarkable patience with me in making the purchase of a sleeper sofa and mechanical recliner! He never rushed me but answered each and every question I had with total professionalism as well as assurance. I made three separate and lengthy stops by the store and he was never pushy. I left knowing that we had made the best decision and now I can’t wait to finish up the den. I will recommend him to anyone!
- KWKelly WDec 23, 20255.0Cannot thank Smoot enough for making finding the perfect chair for our home a great experience! He is knowledgable about the product and answered every question imaginable without any pressure. Customer service at its best! Thanks again!
- MRM Gary RobertsDec 22, 20255.0I have owned a La-Z-Boy recliner for more than 10 years and decided it was not giving me enough lumbar support so I decided to go take a look at the store. My intent was not to buy, but just look. Fortunately I had sales consultant Jason Hall help me. He explained the different styles and kinds of recliners along with the different materials and sizes. He was so thorough and informative that I bought a power recliner on the spot. My experience couldn’t have been better. Thanks.
Frequently Asked Questions About La-Z-Boy Columbus
What types of furniture does La-Z-Boy Columbus offer?
La-Z-Boy Columbus offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
What are the store hours for La-Z-Boy Columbus?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:30 PM to 5:00 PM.
Does La-Z-Boy Columbus offer delivery services?
Yes, La-Z-Boy Columbus provides delivery services.
Is proof of COVID-19 vaccination required to shop at La-Z-Boy Columbus?
No, proof of vaccination is not required to shop at La-Z-Boy Columbus.
What payment options are accepted at La-Z-Boy Columbus?
They accept American Express, Discover, Mastercard, and Visa.
Where is La-Z-Boy Columbus located?
La-Z-Boy Columbus is located at 5555 Whittlesey Blvd., Bldg. 1, Columbus, GA 31909.
How can I contact La-Z-Boy Columbus?
You can contact them by phone at +1 706-653-1070 or visit their website at https://www.la-z-boy.com.
Are there any dining options near La-Z-Boy Columbus?
Yes, nearby dining options include The Burger Experience, The Wing Experience, Carrabba's Italian Grill, Sonic Drive-In, Tropical Smoothie Cafe, and Chili's Grill & Bar.
What shopping destinations are near La-Z-Boy Columbus?
Nearby shopping includes Trendy Merch Boutique, Pandora, Gap Factory, Old Navy, Bath & Body Works, Party City, JOANN Fabric and Crafts, Babies"R"Us, HomeGoods, Barnes & Noble, Burlington, and Shoe Dept.
How can nearby services like XOG Valet Services and Sears Auto Centers assist customers visiting La-Z-Boy Columbus?
XOG Valet Services provides convenient garbage collection nearby, while Sears Auto Centers offers automotive services and tire repair, which can be helpful for customers before or after their visit to La-Z-Boy Columbus.