Brand Certified
Extra Space Storage
4.9(336 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
3100 Auburn Ave, Columbus, GA
31906, United States
Certified by Extra Space Storage • Mar 01, 2026
(706) 322-8205
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/georgia/columbus/4005/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3100 Auburn Ave in Columbus, GA today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
336 reviews
5 stars
324
4 stars4
3 stars2
2 stars1
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Dasha and other staff members received high praise for their friendly, helpful, and professional service, making the rental process smooth and enjoyable.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Staff Professionalism
Many reviews highlighted the staff's professionalism and knowledge, particularly Dasha, who was noted for her thorough explanations and attentiveness.
Mixed Experiences
While most feedback was positive, there were a few mentions of rude behavior from some staff members, indicating inconsistency in customer interactions.
Pricing Concerns
Some customers expressed dissatisfaction with potential price increases after initial rental agreements, suggesting a need for clearer communication regarding pricing policies.
- CLCo LinFeb 11, 20261.0I just wouldn’t use this place. To get into the building you need to use a 10 digit pin to open the door, which closes and locks again every 5 seconds. Once you’re in, the elevators are the next obstacle. The building appears to be a repurposed office building, and the elevators are very slow and small- not conducive for moving furniture. After the elevators, the building itself is a maze with lots of sharp turns. Moving my belongs in and out was a nightmare. Also, the pricing increases rapidly. It went from $30 to $70 within a couple months and within a year it was up to $140 a month.
- LHLaToya HudleyFeb 7, 20265.0Dasha was extremely pleasant and informative and made the rental process a breeze!
- BMBrittany MoremanFeb 7, 20265.0Great experience. Fast results! Very nice and simple instructions
- RARaven AllredFeb 5, 20265.0Great experience with Ms. Dasha! EXCEPTIONAL customer service! The facility is clean and I would highly recommend for all storage needs.
- CBCody BonickyFeb 3, 20265.0Great customer service, have been workin with Daesha and she has been excellent great personality and very personable with your problems thank you!!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Columbus area, as well as the surrounding communities of Ladonia, Fort Moore, Smiths Station, Cusseta, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Auburn Ave and Cross Country Hill.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a large selection of storage units including standard and climate-controlled options, as well as vehicle storage.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
Does Extra Space Storage provide storage solutions for businesses?
Yes, Extra Space Storage offers business-friendly storage solutions including storage for parts, equipment, inventory, and some locations provide additional features like delivery acceptance and office space rentals.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
What is the contact information for Extra Space Storage?
You can reach Extra Space Storage by phone at +1 706-322-8205 or email at fac4005@extraspace.com.
Where is Extra Space Storage located?
Extra Space Storage is located at 3100 Auburn Ave, Bldg 500, Columbus, GA 31906, near the intersection of Auburn Ave and Cross Country Hill.
Can customers access the storage unit gates outside office hours?
Gate hours at Extra Space Storage are from 6:00 AM to 10:00 PM every day, during which customers can access their units.
What nearby places might be useful to visit before or after using Extra Space Storage?
Customers can visit nearby places such as William's Salon for hair services, El Vaqueros for dining, or Snap Fitness for a workout before or after their storage visit.
Are there convenient services near Extra Space Storage for vehicle maintenance or shopping?
Yes, nearby services include Mavis Tires & Brakes and Epperly Tire for automotive needs, as well as Publix Super Market at Cross Country Plaza for grocery shopping.
Brand Certified Facts from Extra Space Storage
Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: