Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3100 Auburn Ave in Columbus, GA today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
324 reviews
5 stars
313
4 stars4
3 stars2
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Dasha and other staff members received high praise for their friendly, helpful, and professional service, making the rental process smooth and enjoyable.
Cleanliness
The facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.
Staff Professionalism
Many reviews highlight the staff's professionalism and knowledge, particularly Dasha, who is recognized for her thorough explanations and attentiveness.
Pricing Concerns
Some customers expressed dissatisfaction with potential price increases after initial rental agreements, suggesting a need for clearer communication regarding pricing policies.
- WPWilliam Phillips4 days ago5.0Wow what a great experience !!! Dasha helped me she was able to find me a unit perfect for our needs. I got a great deal ask for Dasha Hamilton she is The Best !!!
- MFMichelle Ford4 days ago5.0From the moment we arrived, we were warmly welcomed, and the Ladies at the front desk were very helpful!
- JDjeremy dismukesDec 20, 20255.0My experience was excellent. I walked in today simply looking to get an estimate but ended up actually renting on the spot. The representative was truly helpful and resourceful. She took the time to explain everything in detail and actually walked me down to view the storage unit prior to signing. I truly appreciated MS. Keisha's help!
- WSWanda ShafferDec 14, 20255.0Amazing customer service from start to finish. The area was very clean. I always felt safe.
- KAKeandra AlexanderDec 11, 20255.0Very helpful upon moving my stuff in /making sure I had what I needed to move everything successfully
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Columbus area, as well as the surrounding communities of Ladonia, Fort Moore, Smiths Station, Cusseta, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Auburn Ave and Cross Country Hill.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a large selection of storage units including standard and climate-controlled options, as well as vehicle storage.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
Does Extra Space Storage provide storage solutions for businesses?
Yes, Extra Space Storage offers business-friendly storage solutions including storage for parts, equipment, inventory, and some locations provide additional features like delivery acceptance and office space rentals.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
What is the contact information for Extra Space Storage?
You can reach Extra Space Storage by phone at +1 706-322-8205 or email at fac4005@extraspace.com.
Where is Extra Space Storage located?
Extra Space Storage is located at 3100 Auburn Ave, Bldg 500, Columbus, GA 31906, near the intersection of Auburn Ave and Cross Country Hill.
Can customers access the storage unit gates outside office hours?
Gate hours at Extra Space Storage are from 6:00 AM to 10:00 PM every day, during which customers can access their units.
What nearby places might be useful to visit before or after using Extra Space Storage?
Customers can visit nearby places such as William's Salon for hair services, El Vaqueros for dining, or Snap Fitness for a workout before or after their storage visit.
Are there convenient services near Extra Space Storage for vehicle maintenance or shopping?
Yes, nearby services include Mavis Tires & Brakes and Epperly Tire for automotive needs, as well as Publix Super Market at Cross Country Plaza for grocery shopping.