KenCo Mini Storage

Reviews

• HT

  Haddy Touray

  6 days ago
  5.0
  Autumn has amazing customer service and made everything really easy for me to move in and understand
• FD

  Fatim Diaby

  Apr 20, 2026
  5.0
  When I got there I got met with so much kindness and everything was done so quickly, which I appreciated. Autumn and Chris were very professional and kind and the prices were not ridiculous!
• BS

  Bryanna Strong

  Apr 19, 2026
  5.0
  I had good service the woman autumn that answered the phone really helped me out wen I was in need I thank her so much for everything…
• MB

  Mango Berry

  Apr 19, 2026
  1.0
  They walk you through everything over the phone, but conveniently leave out a key detail , a mandatory $15 insurance fee. Only once you arrive with all your belongings do they suddenly bring it up. At that point, it’s too late to walk away. I had already Ubered there and didn’t have a car, so I had to go along with it because I needed storage. This kind of hidden fee that was not inform over the phone is completely unethical. Be aware if you don’t already have your own insurance, they’ll add this charge without properly disclosing it upfront. I ended up canceling my unit after a couple of months because of this. On top of that, after about 3 months, they also increase both the rental rate and the insurance cost. Be aware, they will try to charge you more within a couple of months. What’s even worse 3 MONTHS after I had already canceled and moved out, I received a notice saying I had insurance with them starting 5/1/2026. How are you charging me for insurance months after I’m no longer a customer? That’s unacceptable and feels like fraud. I will be reporting this to my bank. Between the hidden fees, unexpected rate increases, and questionable billing practices. I strongly recommend staying away from this place. I will keep this negative review with just myself if I hadn’t been billed three months after I moved out. Another concerning situation happened while I was inside my unit. A staff member closed the front metal door while I was still inside. I felt scared and told her I was in there, instead of apologizing, she responded that there was light inside which implying she shut the door knowingly somebody in there!!! However, the lighting was very dim and not sufficient. This also felt like a safety hazard, since that door was the only exit, if it had been locked, I would have had no way to get out. Since that situation, every time i went in unit i feel very uncomfortable and watching my back so no one trapped me inside. Another thing to add is hours very limited.
• GH

  Geoff Howard

  Mar 4, 2026
  5.0
  Great place to rent a storage unit

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