Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Cartersville, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
301 Market Place Boulevard, Cartersville, GA
30120, United States
Hours
Reviews
4.2
1,589 reviews
5 stars
892
4 stars
383
3 stars
140
2 stars
56
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude or unresponsive.
Product Availability
Customers appreciate the wide selection of products available, often finding items that other stores do not carry.
Delivery Issues
Many customers reported problems with delivery services, including incorrect deliveries and poor communication regarding order status.
Community Engagement
Lowe's is recognized for its community involvement and support, with customers expressing gratitude for their charitable efforts.
Store Organization
Some customers noted that the store can feel unorganized and that finding assistance can be challenging.
- MHMichael Howerton1 day ago5.0Randy and Latisha were very helpful with my purchase of a prelit Christmas tree. I really appreciate your help. Overall , really great store , and not crowded like the Home Depot .
- TPTeresa Painter1 day ago4.0Good store hate mostly self checkout .should get discount if I have to do all the work
- MSMoses SoudenNov 6, 20251.0I always tell the good 1st and foremost. To beginning they did let me use the bathroom without buying anything but the bathroom was nasty on top of that the lights went out while I was taking a number 2🙆🏿🤦🏿. Had to change 3 sinks just to get the automated sink to work smh. I am a truck driver and I do deliver for Lowe's store front and distribution centers which the distribution center.... Well that's another story but I was without a load looking for a place to park which more than like around 6pm in the afternoon the truck stops in this area are full. Well I parked in the last part of the parking lot away from the actual store which there was no car or anything there so that I wouldn't hinder the customers or the business. Being that I arrived there around 7pm the store only has about 3hrs left opened. Around 9pm a Lowe's work comes out banging on my truck door telling me to move because it's private property💆🏿🤦🏿 so now I'm awake and have to move luckily I still had drive time to move or else I would of been screwed. I ended up staying in the parking lot of the Walmart next to them. Thank God for Wally world who do appreciate their truck drivers. Everything Lowe's in a truck driver stand point is getting worst and terrible as days go by. By the way I called a home Depot not too far from there who didn't have a problem with me parking after hours as long as I was gone by the morning. Lowes y'all are on my back burner
- DMDon MallettNov 4, 20255.0Found everything right where it should be. The employees are knowledgeable about what and where things are.
- TBTasha BattleOct 21, 20255.0Lowe’s does a great job donating back to the community. We are grateful for this business. I don’t know where we would be without lowe’s.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services can I find at Lowe's Home Improvement in Cartersville, GA?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing, outdoor and gardening equipment, and more. They also provide installation services for various home improvement needs.
What are the store hours for Lowe's Home Improvement in Cartersville, GA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary and the store may be closed on specific holidays.
Does Lowe's Home Improvement in Cartersville offer delivery and pickup services?
Yes, they offer in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment methods.
What are the options for returning or exchanging items at Lowe's?
Most items can be returned within 90 days. Returns for online purchases can be started online, while in-store returns require proof of purchase at the customer service desk.
Are there nearby places where I can get keys made when visiting Lowe's in Cartersville?
Yes, minuteKEY and Minute Key locksmith services are located nearby, which can help you with key making or lock services during your visit to Lowe's.
What dining options are available near Lowe's Home Improvement in Cartersville?
Near Lowe's, you can find Sidelines Grille, a sports bar and American restaurant, and Hong Kong Restaurant, offering Chinese and buffet-style dining, perfect for a meal before or after shopping.
Are there any beauty or wellness services near Lowe's Cartersville store?
Yes, Palazzo Nail Spa and Cartersville Electrolysis, offering nail salon and hair removal services, are located close to Lowe's for your convenience.
How can I contact Lowe's Home Improvement customer service?
You can reach Lowe's customer care by email at customercare@lowes.com or by phone at +1 770-382-9500 for any inquiries or support.