Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Carrollton, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,374 reviews
5 stars
834
4 stars
307
3 stars
98
2 stars
39
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rudeness and lack of assistance.
Product Availability
Customers expressed frustration with product availability and issues with online orders.
Store Cleanliness
Generally positive feedback on store cleanliness and organization.
Delivery Issues
Numerous complaints regarding delivery problems and poor communication about orders.
Staff Knowledge
Some customers noted knowledgeable staff, while others felt employees lacked training.
- TRTiffeny RobinsonNov 4, 20253.0Liked the people, but hated that there was so much that was not labeled with prices especially in the lumber dept. If I had not HAD to get what I did, I would have just left. But the people were great.
- JJJOct 24, 20251.0I bought a $700 blackstone with assembly. When I picked it up it was extremely dirty and had scratches all over it. It looked as if this was one they had sitting in the warehouse back in the corner for a few years. I was not happy at all!! When I got home I noticed half the screws were cross threaded and not fully seated. Two screws had fallen out in my truck on the way home. I returned it for one in the box a spent 3 hours putting it together. The people there didn’t seem to care! I will NOT buy anything from Lowes again.
- JAJohn AnthonyOct 16, 20255.0Some bumps in the road but overall everything worked out.
- GJGnC JohnsonOct 9, 20255.0The Lowe's in Carrollton has great customer service. We received prompt and attentive service when we visited there yesterday
- CLCole LeagueSep 24, 20255.0Help when needed. Can find everything i need for almost any projects I'm doing.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Carrollton, GA?
You can find a wide range of products including hardware, paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and gardening equipment.
What are the store hours for Lowe's Home Improvement Carrollton location?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Carrollton offer delivery and pickup services?
Yes, Lowe's offers both in-store pickup and delivery services at this location.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will notify you of any status changes.
What brands are available at Lowe's Home Improvement in Carrollton?
Lowe's carries brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Weber, and many more trusted names.
What services does Lowe's Home Improvement provide?
Services include installation of appliances, cabinets, flooring, doors, windows, blinds, HVAC, roofing, and more, along with free delivery, haul away, and easy returns and exchanges.
Can customers use tax-exempt accounts at Lowe's?
Yes, customers can apply for a tax-exempt account by visiting the customer service desk in store.
Are there nearby places where I can get quick key duplication near Lowe's Carrollton?
Yes, Minute Key and KeyMe Locksmiths are nearby and offer key and locksmith services, useful for customers needing quick key duplication or lock assistance.
What dining options are available close to Lowe's Home Improvement in Carrollton?
Nearby dining options include Subway, IHOP, and Ruby Tuesday, great spots for customers to grab a meal before or after shopping at Lowe's.
Where can I find mobile phone stores near Lowe's Home Improvement in Carrollton?
Customers can visit Straight Talk, Techy Carrollton, Verizon, and Techy inside Walmart for mobile phone sales and repair services nearby.