Lowe’s in Canton, GA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Mixed experiences with customer service; some employees were helpful and friendly, while others were reported as rude or unhelpful.
Delivery Issues
Numerous complaints about delivery services, including delays, damaged items, and poor communication.
Store Environment
Generally clean and organized stores, with some positive remarks about the helpfulness of staff in various departments.
Product Availability
Customers appreciated the availability of products, but some expressed frustration over the lack of assistance in locating items.
Installation Services
Significant dissatisfaction with installation services, including unprofessional behavior from contractors and poor management of scheduling.
CM
Charlene Martin
1 day ago
5.0
Great prices on appliances
KG
Kimberly Griffin
Jan 3, 2026
1.0
I purchased a washer and dryer set from Lowe's. This was delivered which seemed pretty easy . The dryer was making a lot of noise so I had that exchanged again pretty easy. Here's the challenge when they came to deliver they delivered the wrong dryer the delivery driver did not even try to look for the correct dryer. This turned into a 3 hour ordeal to find out from anyone what was going on. I was continuously told that they have to investigate and they will call back etc. etc. etc. Then after I got off the phone with the delivery person that told me Lowe's will call me to figure things out after the investigation....NOT ONE PERSON CALLED ME ..I was the one making the calls. I then see the truck pulling in my driveway with yes my new dryer that was on the truck the entire time. Lowes biggest mistake is hiring a third party to deliver as they do not care about the customer at all. I had a lot of plans this spring to spend money at Lowe's and do work in my yard. I will no longer be a customer at Lowe's. They have lost my business for good. I'm sure someone else will be happy to take my money.
GC
Gary Cole
Dec 9, 2025
5.0
The great news about Lowe's was that they had exactly what I needed.
EC
Emma Christina
Dec 1, 2025
5.0
Just had an oven delivered and installed in my home - Yoandi and the other gentleman was fast, polite, respectful, helpful, and super professional.
MM
Matt M
Nov 22, 2025
1.0
Lowes continues to lower the bar. It’s gotten to the point where we have to find everything we need on our own, nobody tries to help in any way. When you do actually run one of the blue shirts down (they do in fact run away), they have no idea where anything is and wander around with you until they find it.
The checkout experience continues to get worse. Not only is there no place to set your stuff down before you begin scanning, there is no help. I had stuff dropping off of the table as I’m trying to scan things while I’m holding everything else that I was trying to scan in and the young woman who was supposed to be in charge of the checkout area, just ignored me and continued to stare at her phone. Employee checkout is not an option.
Stores like this are why Amazon is getting stronger, and local businesses die.
Shouldn’t we AT LEAST get an employee discount if the whole experience is DIY?
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Canton, GA?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, tools, and outdoor furniture from trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and more.
What are the store hours for Lowe's Home Improvement in Canton, GA?
The store is open from 6 AM to 9 PM Monday through Saturday, and 8 AM to 8 PM on Sundays. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's in Canton offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are provided when status changes occur.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Does Lowe's provide installation and repair services?
Yes, Lowe's offers a variety of installation services including appliance installation, flooring installation, lighting, HVAC, and more. Repair services are also available.
How do I handle returns or exchanges at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return online in your Order History. In-store returns require proof of purchase at the customer service desk.
Are there any nearby places where I can get propane or locksmith services close to Lowe's?
Yes, Blue Rhino Propane Exchange is nearby for propane needs, and Minute Key provides key and locksmith services close to Lowe's, making it easy to take care of related errands in one trip.
What dining options are available near Lowe's Home Improvement in Canton, GA?
Nearby dining includes Brooklyn Joe's for Italian pizza, Chick-fil-A for fast food chicken, Olive Garden for Italian cuisine, and Starbucks for coffee, offering convenient meal or refreshment options before or after your visit.
Are there any fitness centers close to Lowe's in Canton, GA?
Yes, CrossFit Cherokee and American Body Works gyms are nearby where customers can work out before or after shopping for home improvement needs.