Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Canton, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,308 reviews
5 stars
802
4 stars
250
3 stars
90
2 stars
39
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are reported as rude or unhelpful.
Delivery Issues
Numerous complaints about delivery services, including delays, damaged items, and poor communication.
Store Cleanliness
Many customers appreciate the cleanliness and organization of the store, noting it as a positive aspect of their shopping experience.
Product Availability
Customers generally find a good selection of products, but some have noted issues with specific items being out of stock or poor quality.
Installation Services
Installation services received significant criticism for being disorganized and ineffective, leading to customer frustration.
- MMMatt M1 day ago1.0Lowes continues to lower the bar. It’s gotten to the point where we have to find everything we need on our own, nobody tries to help in any way. When you do actually run one of the blue shirts down (they do in fact run away), they have no idea where anything is and wander around with you until they find it. The checkout experience continues to get worse. Not only is there no place to set your stuff down before you begin scanning, there is no help. I had stuff dropping off of the table as I’m trying to scan things while I’m holding everything else that I was trying to scan in and the young woman who was supposed to be in charge of the checkout area, just ignored me and continued to stare at her phone. Employee checkout is not an option. Stores like this are why Amazon is getting stronger, and local businesses die. Shouldn’t we AT LEAST get an employee discount if the whole experience is DIY?
- TCTonya CookNov 13, 20251.0I hate to post this because the actual people I have dealt with in this store have been wonderful however I had such a horrible experience and was then passed off to someone supposedly in customer service but could not even give me a clear answer as to if he worked for Lowe’s. My husband and I bought appliances in store over the weekend. The scheduling process has been confusing. I took off the day of work I was told to at the store. As it turns out it’s 2 separate deliveries and now I am missing another half day. The major issue was the delivery of my washing machine. The contractor that was hired was completely disrespectful. He recorded me without permission, he did not complete the job, he yelled at me in my home and in my driveway and he lied to me. I was made to feel unsafe in my own home and the solution to that from customer service was a $25 electronic gift certificate. Absolutely unacceptable. Again, the actual people in the store have been kind and understanding but the man that came into my home hired by lowes should not be allowed in anyone’s home. No woman should be made to feel unsafe in her home alone with 2 strangers. I am beyond disappointed. Appliances were purchased in husbands name so if someone that can actually help me would like to reach out that would be appreciated. I want to speak to someone who is in charge and not going to pass me to someone else.
- RSRuss SimmonsNov 11, 20255.0Easy in and out. Staff was very helpful finding an obscure item.
- MSMichael SuddithNov 1, 20255.0Went today to pick up some very heavy shelving, fire pit and a rolling tool chest. Had a couple of employees go get everything and load it into my truck for me. So helpful and friendly. My favorite hardware store to shop at
- STSean Wayne TrowbridgeOct 21, 20253.0Typically fair, was there late and the gentleman i asked about washer and dryer hook ups didn't seem real interested in getting me where I needed to go before getting to where he needed to go. I called out to him 3 or 4 times before he turned around and then replied somewhat smartly about the location of my query. Unfortunate but after about 15 minutes of searching i found what I needed.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Canton, GA?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, tools, and outdoor furniture from trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and more.
What are the store hours for Lowe's Home Improvement in Canton, GA?
The store is open from 6 AM to 9 PM Monday through Saturday, and 8 AM to 8 PM on Sundays. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's in Canton offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are provided when status changes occur.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Does Lowe's provide installation and repair services?
Yes, Lowe's offers a variety of installation services including appliance installation, flooring installation, lighting, HVAC, and more. Repair services are also available.
How do I handle returns or exchanges at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return online in your Order History. In-store returns require proof of purchase at the customer service desk.
Are there any nearby places where I can get propane or locksmith services close to Lowe's?
Yes, Blue Rhino Propane Exchange is nearby for propane needs, and Minute Key provides key and locksmith services close to Lowe's, making it easy to take care of related errands in one trip.
What dining options are available near Lowe's Home Improvement in Canton, GA?
Nearby dining includes Brooklyn Joe's for Italian pizza, Chick-fil-A for fast food chicken, Olive Garden for Italian cuisine, and Starbucks for coffee, offering convenient meal or refreshment options before or after your visit.
Are there any fitness centers close to Lowe's in Canton, GA?
Yes, CrossFit Cherokee and American Body Works gyms are nearby where customers can work out before or after shopping for home improvement needs.