Brand Certified
Lowe's Home Improvement
4.0(1855 reviews)
Certified by Lowe's Home Improvement • Apr 26, 2026
Business Details
1955 Buford Mill Drive, Buford, GA
30519, United States
Certified by Lowe's Home Improvement • Apr 26, 2026
(770) 831-9229
Certified by Lowe's Home Improvement • Apr 26, 2026
https://www.lowes.com/store/GA-Buford/0662
Certified by Lowe's Home Improvement • Apr 26, 2026
About
Certified by Lowe's Home Improvement • Apr 26, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Buford, GA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 26, 2026
Hours
Certified by Lowe's Home Improvement • Apr 26, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.0
1,855 reviews
5 stars
1,030
4 stars
341
3 stars
145
2 stars
79
1 star
260
- KCKyungran Choi4 days ago1.0I had a terrible experience at this Lowe’s location on a Sunday afternoon. I went to exchange a propane tank and was forced to wait outside for over 30 minutes. Despite there being plenty of staff members around and being told multiple times that someone was "coming soon," nobody ever showed up to help. It felt like more than just a delay; it felt like intentional neglect. It’s hard not to feel that this treatment was biased or discriminatory given how many employees ignored us while we waited in the heat. I am extremely disappointed and will be taking my business elsewhere.
- NCNeffie C6 days ago1.0Terrible customer service at this store. They never have any to load out purchases. I waited over 30 mins for someone to load me out and no one came. I then asked for the store manager who was told he would be there to speak with me immediately. After waiting an additional 20 mins, he never came. Another customer said that she ALWAYS has to load herself out and then after she’s done, an associate will have the nerve to ask her to show a receipt. ***Update*** I tried to give the store manager benefit of the doubt and called the store, again the customer service rep said he was not available and that she could not provide me with the phone number for corporate because she doesn’t have it. 🙄. She instead transferred me to Kenny who was AMAZING!!! He apologized to me for the inconvenience and asked what materials that I needed and that he would have it ready for me if I gave him the opportunity to load it up for me! I pulled up and went to the register with another cashier who was rude name Ney something but ANYWHO, Kenny gave me a discount for the inconvenience and loaded me out all within 10 minutes. I will only shop at this store when Kenny is available, his customer service skills are impeccable and listened to my concern and apologized and resolved by loading my order, which is all I needed. Thank you Kenny!!!
- RARose AustinApr 23, 20265.0Lowe's in Buford is always clean. The employees are always helpful
- JWJohn WolfeApr 17, 20264.01st off, this Lowe’s store is my go to for supplies, enjoy the selections, the helpful assistance when needed, but I learned a true lesson when going to the paint department at noon on a Friday.. Don’t Do It!! No matter how many times they intercom for help in paint dept, Nobody will show up to help! I ask for help twice, the next guy inline to have paint mixed asked twice from customer service and finally a Lady went and asked for help when an associate showed up to help!! All in all I waited an hour before I walked out with my paint! Now I don’t know if this was a management or employee problem . All I know is if you’re thinking of getting paint mixed at this Lowe’s at noon on Friday… Don’t Do It!!
- ACAdam CApr 14, 20261.0Customer Service is terrible! We have visited this store 3 or 4 times in the past month and the service is unbelievably bad. The folks helping with mulch were anything but helpful. No one ever works in lumber. Customer Service itself has folks who truly don't want to be there and serve the customer. Buford already has an arrogance about itself but this store takes it to a whole other level. See ya Lowe's! Off to Home Depot!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 26, 2026Yext Knowledge Graph
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