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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Buford, GA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,687 reviews
5 stars
932
4 stars
324
3 stars
138
2 stars
67
1 star
226
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unhelpful.
Delivery Issues
Numerous customers experienced significant problems with delivery, including damaged items, missed appointments, and poor communication.
Product Availability
Customers reported issues with product availability and inventory accuracy, leading to frustration during their shopping experience.
Positive Experiences
Despite the negative feedback, several customers highlighted positive interactions with specific employees who provided excellent service.
- MCMike Cappucci2 days ago5.0All good😀
- JLJoaquín Lara5 days ago5.0Amazing one of my best option
- RSRandy SneedDec 16, 20255.0Went there specifically for two ceiling fans. Was greeted quickly and taken to the correct place and was introduced to the resident expert. Within 10 minutes we had our fans and were on our way.
- GPGavyn PietDec 16, 20251.0Waited for 20 minutes at Lowe's pro desk to check out 1 peice of plywood. While one lady was diligently working assisting a difficult customer I watched no less than eight Lowe's employees wandering around in groups talking and hanging out fortunately Miss Lori at guest service was able to assist me otherwise I would have not been able to check out within the hour huge shout out for Lori I greatly appreciate that there is still customer service.
- CDChinh DangDec 12, 20255.0Jimmy and Lisa are the best of the best for customer service. I came to pick up my freezer we ordered online. However , my item wasn’t ready for me to pick up. This is my fault, because I didn’t check my email. Lisa is very nice, she said no worry. I will come in check for your order and bring it out right now for you. I know they are busy,this time a year for holidays but she was sweet kind and taking care of me right away. Both Lisa and Jimmy were helpful to bring a heavy freezer in my car. Both of them very professional to take care of the client. I have very good experience with Lowe’s. Thank you very much for everything.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Buford, GA?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, tools, and outdoor equipment from top brands like GE, Whirlpool, Samsung, Craftsman, and more.
What are the store hours for Lowe's Home Improvement in Buford, GA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers in-store pickup and delivery services to make your shopping experience convenient.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will notify you of any changes.
Does Lowe's Home Improvement provide installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, doors, windows, HVAC, and more.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there recycling services available at Lowe's Home Improvement?
Yes, Lowe's provides recycling services for electronics, light bulbs, and batteries.
Which nearby restaurant can I visit before or after shopping at Lowe's?
You can visit China Hall, a local Chinese and Asian restaurant near Lowe's for a convenient meal before or after your shopping trip.
Where can I rent tools or equipment near Lowe's Home Improvement?
Lowes Rental is a nearby rental service where you can rent tools and equipment to complement your purchase at Lowe's.
If I'm visiting Lowe's in Buford, which nearby mobile phone store can I stop by?
Batteries Plus Bulbs and Boost Mobile are nearby mobile phone stores where you can shop for phone accessories or service.