Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Brunswick, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed, with some praising helpful staff while others report rude and unresponsive employees.
Product Availability
Customers noted issues with low inventory and disorganized sections, making it difficult to find needed items.
Store Cleanliness
The store is generally described as clean and organized, although some customers mentioned areas needing improvement.
Checkout Experience
Many customers expressed frustration with the reliance on self-checkout and long wait times at registers.
Positive Staff Interactions
Several reviews highlighted individual employees who provided excellent service, showcasing the potential for positive customer experiences.
RR
RogueWarrior72
Nov 11, 2025
3.0
It's ok but tons of self serve and always difficult to check out
JC
Jesse Cobas Charchabal
Oct 10, 2025
5.0
Preferred place
JC
j cirino
Oct 1, 2025
4.0
it was fine kind of running the mill large hardware store... I usually prefer Lowe’s over the other hardware stores but this one it really didn’t make a difference whether I would’ve went here or Home Depot or somewhere else. Nothing stuck out.... and their inventory seemed low on quite a few things. At least the things I needed.
JG
joseph Gagliani
Sep 30, 2025
1.0
This location has the WORST Customer Service of any Lowe’s I’ve visited on the east coast. I stood at the paint counter for a full 15 minutes before I was acknowledged by the customer service representative who was staring at me along with another employee. I had to physically walk over to her and ask if anyone was working there and she replied “she’s coming “ and she turned and walked away? Lowe’s Corporate needs to take a look at the staffing for this location.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Brunswick, GA?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage solutions, and more.
What are the store hours for Lowe's Home Improvement in Brunswick?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement in Brunswick offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates are provided if your order status changes.
What installation services does Lowe's Home Improvement provide?
Lowe's offers installation services for appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, doors, garage doors, generators, gutters, flooring, home accessibility, HVAC, lighting, playsets, water heaters, smart home devices, siding, sinks, showers, shutters, tiles, toilets, vanities, washers/dryers, water filters, windows, roofing, fences, and more.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Are there any nearby restaurants where I can grab a meal before or after visiting Lowe's?
Yes, you can visit nearby restaurants such as Buffalo Wild Wings for American cuisine, Pizza Hut Express for quick pizza, Surcheros for Tex-Mex dishes, Starbucks for coffee, Menchies for frozen yogurt, Wayback Burgers for burgers, and Firehouse Subs for sandwiches.
What nearby stores can I visit along with Lowe's Home Improvement in Brunswick?
Near Lowe's, you can also shop at Target Brunswick, Office Depot, pOpshelf discount store, Mattress Warehouse of Brunswick Glynn Isle, and CVS Pharmacy, offering a variety of products from groceries to office supplies and furniture.
Are there nearby services like key and locksmith around Lowe's Brunswick?
Yes, there are Minute Key locations nearby that offer key and locksmith services, ideal for your home or vehicle needs while visiting Lowe's.
What types of home improvement projects can Lowe's in Brunswick support?
Lowe's supports a range of projects including DIY home repairs, kitchen and bathroom remodeling, lawn and garden care, flooring installation, appliance installation, decking, plumbing, electrical work, and more, catering to both beginners and professionals.